Develop and execute strategic campaigns to increase marketplace customer retention and grow bookings through email, SMS, push notifications, and on-site messaging.
Design and optimize customer onboarding flows that accelerate adoption for new customers.
Analyze data from various sources to drive actionable insights and improve campaign effectiveness.
ezCater is the #1 food tech platform for workplaces in the US, enabling organizations to order food from over 125,000 restaurants. The company fosters a high-performing, collaborative culture with a focus on work/life harmony and innovation.
Define and execute Chomps' long-term category leadership vision and growth strategy using syndicated, household, and retailer data.
Serve as executive-level category spokesperson with top retailers, building data-backed growth stories that influence commercial decisions.
Lead, develop, and scale a high-performing Category Leadership team, fostering accountability and cross-functional collaboration.
Chomps is America's fastest-growing meat snack brand, redefining convenient snacking with real ingredients and bold flavors. It is a minority-owned, family-operated, B Corporation-certified business committed to thoughtful sourcing and non-ultra-processed food.
Own the end-to-end renewal process for an assigned book of business, serving as the primary broker contact throughout the renewal lifecycle.
Develop renewal strategies with brokers, analyzing competitive market data and negotiating with Underwriting to drive retention.
Collaborate cross-functionally with teams like Underwriting, Account Management, and Product to ensure accurate, timely renewals and exceptional customer experience.
Angle Health is an AI-native, integrated healthcare company replacing legacy systems to make healthcare accessible and transparent. Backed by world-class investors, it is a startup with a small, core team focused on building the future of healthcare.
Act as a strategic business partner to the Global VP of Commercial, shaping GTM strategy and driving operational excellence.
Manage the Rhythm of Business, including forecasting, QBRs, and opportunity management for a high-velocity commercial segment.
Optimize the renewals lifecycle, improve retention rates, and leverage data analytics to drive predictable growth.
New Relic builds an intelligent observability platform that empowers companies to thrive in an AI-first world. As a global team of innovators, we are dedicated to shaping the future of observability and helping the world's best companies optimize their digital applications.
Lead end-to-end renewal strategies and negotiate complex enterprise agreements to protect and grow recurring revenue.
Build trusted executive relationships and serve as a strategic advisor on loyalty and marketing solutions.
Identify and close upsell opportunities while collaborating cross-functionally to maximize customer value.
PAR Technology Corporation provides restaurant technology solutions including POS, digital ordering, loyalty, and back-office software for over 100,000 restaurants in more than 110 countries. The company has been in business for over four decades and emphasizes a "Better Together" culture, fostering innovation and collaborative growth.
Own email lifecycle marketing in Klaviyo end-to-end, including campaign calendars, trigger flows, segmentation, testing, and deliverability.
Drive retention and re-engagement by building journeys that turn first orders into loyal repeat purchases.
Relaunch the loyalty program end-to-end, personalize marketing using browsing and purchase data, and run owned social channels with AI leverage.
Inspiration Commerce Group buys and builds companies that help people find and buy products they love, with portfolio including fashion marketplaces and affiliate platforms. As a team of ~50 who scaled from $0 to $100M in revenue with 6 acquisitions in 18 months, the culture is high-performance, founder-level ownership, and competitive drive.
Serve as the analytics thought partner to GMs, VPs of Product, and Marketing leadership, shaping roadmaps through data.
Own retention analytics across the subscription lifecycle, including cohort design and churn decomposition.
Lead the transition from MTA to MTI, including MMM validation and incrementality test design.
Hims & Hers is a leading health and wellness platform that redefines healthcare by providing accessible, affordable, and personal care. As a public company, they prioritize a culture of wellness, diversity, and a talent-first flexible/remote work approach.
Own and optimize eRetail media campaigns across Walmart, Target, and Amazon with hands-on strategies and performance analysis.
Serve as the main client contact, driving holistic media strategy and aligning internal teams for campaign success.
Mentor team members, provide coaching, and oversee specialists to unlock their potential and deliver measurable results.
Podean is a leading marketplace agency helping brands accelerate growth across Amazon, Walmart, Target, TikTok Shop, and other digital commerce platforms. Awarded as one of Digiday’s Best Employers for Remote Employees, we combine the energy of a fast-growing global agency with a remote-first culture, valuing collaboration, growth, and inclusion.
Own and deliver financial results for the Large Format Channel, aligning brand strategies with Target and Kroger.
Build and maintain effective customer relationships, leading strategic joint business plans and trade planning.
Manage broker agency partners and lead cross-functional collaboration to drive revenue and profit goals.
1440 Foods energizes people to unleash their full potential with great-tasting, high-protein snacks and supplements. As a fast-growing sports and active nutrition company, we shape the future of health and wellness in CPG with a collaborative, entrepreneurial culture.
Lead paid search strategy across Google Ads and Microsoft Advertising for commerce-driven clients, with a focus on Shopping and Performance Max.
Own feed optimization as a core discipline, including auditing, restructuring, and improving product feeds to maximize coverage and ROAS.
Set the measurement framework and mentor a team of search specialists, ensuring high-quality execution and client trust.
Monks is a global, digital-first, data-driven marketing and technology services company and the unitary operating brand of S4 Capital plc. With a diverse and inclusive culture, it combines marketing and technology services to help brands connect with culture in real time.
Spearhead eCommerce analytics strategy, including forecasting, predictive modeling, and customer journey optimization.
Drive profitable growth by linking marketing spend and customer behavior to LTV, margin, and retention.
Oversee A/B testing, tag management, and executive dashboards to enhance online performance.
Otter Products is a global technology leader that protects what’s important through its OtterBox and OtterCares brands. Founded in a garage in 1998, the company drives growth through innovation and philanthropy, with a strong commitment to community and education via the OtterCares Foundation.
Own the design of retention programs that reinforce customer value from onboarding through renewal.
Build utilization programs and equip account teams with playbooks, toolkits, and intelligence to proactively manage account health.
Work with data to identify churn risk early and activate targeted interventions before renewal conversations become difficult.
Superside provides subscription-based creative and marketing services to enterprises. The company focuses on delivering consistent value through account-based marketing and field marketing, with a culture that emphasizes building from the ground up and cross-functional collaboration.
Own retention for a book of high-value Meal Program accounts, focusing on protecting GMV and reducing preventable churn.
Build strong, trusted relationships with customer admins and key stakeholders to ensure ongoing value and a smooth experience.
Proactively monitor churn signals, create retention plans, and partner cross-functionally to improve customer experience.
ezCater is the #1 food tech platform for workplaces in the US, making it easy for organizations to manage food needs and order from over 125,000 restaurants nationwide. The company values work/life harmony and offers a collaborative, high-performing environment with engaged and passionate colleagues.
Lead lifecycle marketing strategy across email, SMS, and loyalty programs to drive retention and lifetime value.
Develop customer segmentation and personalization strategies to improve targeting and campaign performance.
Monitor KPIs, conduct A/B tests, and communicate insights to executive team to optimize retention efforts.
ARMRA is a health and wellness company founded by Dr. Sarah Rahal, offering colostrum supplements with 400+ bioactive nutrients to restore cellular health. The company is a mission-driven team of builders, resilient and direct, seeking individuals who take ownership and thrive on challenges.
Manage and grow lifecycle marketing programs for a portfolio of clients across email, SMS, push, and other owned channels.
Build and optimize automated campaigns, including welcome, nurture, cart abandonment, and win-back programs.
Lead client reporting, performance reviews, and strategic recommendations using lifecycle KPIs and analytics.
Wpromote is a digital marketing agency focused on driving growth through data-driven strategies. Recognized as a Best Place to Work by Ad Age and Glassdoor and Adweek's Fastest Growing Digital Agency, the company fosters an inclusive culture with a strong emphasis on work-life balance and employee support.
Strategic customer development and key account management for selected clients.
Ensuring customer retention, renewals, and early risk detection to maximize customer value.
Identifying cross- and up-sell opportunities and driving growth initiatives with a data-driven approach.
LEAP Digital Marketing GmbH is a leading digital marketing agency in Germany, Austria, and Switzerland, helping international companies boost their top-line performance through high-ROI marketing. The team consists of about 90 colleagues from 18 nations, fostering a dynamic and modern work environment.
Design and develop advanced analytics models and tooling infrastructure to optimize marketing processes and tooling.
Oversee and enhance tools like Promotions Optimization, Alerting Dashboard, Brand Workflow Engine, and Channel Search Optimization.
Continuously monitor marketing processes and performance through advanced data analytics and produce predictive models.
Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. We are building one of the fastest-growing ecommerce companies in history with a culture that values flexibility, connection, and community engagement.
Own the full customer lifecycle from onboarding to expansion, designing experiments and data-driven interventions to drive adoption, retention, and expansion.
Use Pendo's own analytics to identify user behavior, drop-off points, and effective interventions, and execute cross-channel experiments across in-app guides, email, and NPS.
Lead a team of Adoption Managers and the Center of Excellence/Product Operations function, setting direction and coaching while staying close to the work.
Pendo is a software company founded by former product managers to improve society's experience with software. It is a fast-growing startup backed by top-tier investors like Battery Ventures and Salesforce Ventures, with a culture centered on bias to act and continuous improvement.
Own long-term customer LTV as your core KPI, setting lifecycle and retention strategy to move it.
Operationalize personalization and segmentation so the right message reaches the right customer at the right time.
Embed AI into flows, reporting, and creative generation to multiply team output without adding headcount.
Grüns is a nutrition company dedicated to providing comprehensive and real nutrition through whole-food ingredient gummies. It is a fully remote, high-trust company with a biannual off-site culture, focused on impact and career growth.
Manage a high-volume portfolio of 25–50 renewals per month through email, phone, and video calls.
Identify upsell opportunities and overcome objections by highlighting key product benefits.
Maintain accurate CRM records and collaborate with sales, contracting, and legal teams.
UserWay by Level Access provides digital accessibility solutions to help businesses comply with standards. It is a growing company with a fast-paced, independent culture.