Become a Tekmetric product expert and provide detailed account walkthroughs for new customers.
Establish strong relationships with customer stakeholders and manage data migrations.
Collaborate with sales, customer success, operations, support, and engineering teams to improve the onboarding process.
Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better. Founded in 2017 in Houston, Tekmetric has grown from a single shop's vision to the industry's leading solution, with a culture of transparency, integrity, innovation, and a service-first mindset.
Own the full onboarding experience for migrating studios, from kickoff to go-live.
Train studio owners and staff on Arketa to ensure they are confident using the platform.
Coordinate data migrations and manage partner relationships throughout the process.
Arketa builds the operating system for modern fitness and wellness, empowering studios to manage and scale hybrid businesses. They have raised $15M in Series A funding and are growing quickly with a collaborative, feedback-driven culture.
Own the client's first 60 days end-to-end, from Sales handoff to a fully live, confident client.
Collaborate with Implementation, Accounting, and Revenue teams to drive activation and billing setup.
Manage a clean handoff to Strategic Account Managers and Revenue Optimization Managers for ongoing account management.
OCRA is an AI-powered Revenue Management System and Global Distribution System for hotel parking assets. They partner with over 50 operators and 25 hotel groups across 600+ locations in North America, and have raised $10M in funding, fostering a culture of broad exposure and impact.
Serve as the primary point of contact for new clients during their first 30-90 days, building relationships and guiding them through onboarding.
Conduct virtual one-on-one training sessions to educate clients on using the platform effectively for their business needs.
Identify client needs, track progress, and proactively address roadblocks to ensure long-term success and reduce churn.
Granum is a leading software company serving landscapers and arborists across North America with intuitive, industry-specific solutions. The company fosters a highly collaborative and supportive culture, with recognition as a top workplace for small and medium-sized companies.
Act as the primary point of contact for onboarding, ensuring compliant and seamless global onboarding for enterprise clients.
Manage onboarding processes, handle escalations, and collaborate with cross-functional teams to deliver exceptional client outcomes.
Drive process improvements and leverage automation to scale onboarding operations and enhance service quality.
Remote helps businesses of all sizes recruit, pay, and manage international teams compliantly. With a fully remote and async culture, Remoters work from six continents and embrace innovation, automation, and AI.
Lead and manage a team of Customer Onboarding Managers, ensuring a high level of customer service, TTV, and satisfaction.
Work with customers in the mid-market and enterprise segments, coordinating with management and leadership at all levels.
Develop and implement onboarding processes and strategies that are efficient, scalable, and tailored to different customer segments.
Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better. Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution.
Guide customers through the onboarding process and ensure smooth transitions between teams.
Collaborate with Customer Success, Sales, Operations, and Support to refine workflows.
Maintain key success metrics and drive automations for efficient onboarding.
Docker provides developer tools and services for building, sharing, and running applications, trusted by over 20 million monthly users. It is a globally distributed, remote-first company focused on innovation and developer experience.
Lead the onboarding of new clients, ensuring a smooth transition onto our platform and solutions.
Serve as the primary point of contact, coordinating with cross-functional teams and establishing strong client rapport.
Continuously improve the onboarding process to enhance the overall client journey.
Cisive provides technology-first background screening and continuous monitoring solutions to help organizations hire with confidence. As a global leader with offices worldwide, the company values integrity, innovation, and teamwork.
Guide new customers through their initial journey, delivering personalized and customer-centric solutions while maintaining efficient and scalable processes.
Own day-to-day onboarding and provisioning activities, ensuring rapid execution and minimal friction.
Develop and improve workflows, automation, tools, and operational strategies to make customer onboarding more efficient and scalable.
This company provides a leading SaaS and container technology platform for customer onboarding. They operate as a remote-first organization with offices in Seattle and Paris, with a globally distributed team focused on customer success.
Manage customer onboarding and implementation across websites and platforms.
Conduct approximately 5 training calls per day to teach new users the Feathr platform.
Track account progress in Salesforce and other databases.
Feathr is a nonprofit marketing platform trusted by over 1,300 nonprofits, helping them build purposeful connections with their community. With a culture focused on practicality, ambition, candor, trust, and service, Feathr fosters an environment where amazing people can do their best work.
Own the requirements for each onboarding, tracking every open item to completion.
Coordinate across internal teams to ensure deliverables are on time and escalate risks proactively.
Manage multiple concurrent onboardings and support customer communication, growing into direct ownership.
Doxel brings computer vision and AI to construction, giving teams real-time visibility into progress, risk, and execution. Backed by Insight Partners and Andreessen Horowitz, we have a rapidly growing team of engineers, scientists, construction veterans, and Enterprise go-to-market teams.
Lead end-to-end onboarding for medium and high-value hospitality clients, coordinating implementations across multiple properties and teams.
Design and deliver customer training programs and provide proactive consultation to improve platform adoption and long-term value.
Use AI tools to accelerate content creation, streamline communication, and identify onboarding risks while managing projects effectively.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It operates as a partner company managing applications and next steps for employers, with a remote-first and flexible culture emphasizing ownership and adaptability.
Oversee the full onboarding process for new university partners, ensuring an efficient and successful platform launch.
Serve as a primary point of contact for university stakeholders throughout the onboarding process.
Collaborate cross-functionally with College Pads and StarRez teams to facilitate smooth platform implementations.
StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management. With over 1,400 clients across 25+ countries, StarRez supports more than 4 million beds annually and blends global capabilities with personalized care.
Meet and exceed team growth sales goals and renewal rate targets of 83%.
Leverage digital-first strategies to engage at-risk customers and build expansion pipeline.
Manage sales and renewals pipeline in CRM with 100% accuracy and drive customer advocacy.
SugarAI is redefining CRM for the age of AI, turning fragmented customer and revenue signals into clear, prioritized action. With a global team united by impact, ownership, and continuous growth, we foster a flexible environment where thoughtful ideas move quickly and people are trusted to lead.
Build and maintain strong client relationships, acting as the main point of contact for inquiries and escalations.
Facilitate onboarding and offboarding processes for properties, ensuring smooth transitions and training sessions.
Gather client feedback to identify improvements and generate reports on key performance indicators.
Asset Living is a third-party management firm that fosters thriving communities nationwide, managing multifamily, single-family, affordable housing, build-to-rent, active adult, and student housing properties. Founded in 1986, the company has decades of experience and is recognized as one of the nation's Best and Brightest Places to Work with a diverse team and a culture of winning.
Independently manage a portfolio of up to 25 onboardings across all segments, including complex multi-provider and multi-location setups.
Take ownership of enterprise accounts, travel for on-site support, and maintain high customer satisfaction while driving partnership success.
Mentor junior onboarding managers, lead performance targets, and collaborate cross-functionally to improve handoff processes and outcomes.
Moxie empowers aesthetic entrepreneurs to build profitable, independent practices without burnout or overwhelm. They are a global, remote-first team supporting 700+ practices nationwide, driven by values of ownership, speed, and continuous learning.
Onboard new customers and work with sales to close pilots as a subject matter expert.
Develop and maintain a portfolio of customers through account management and quarterly calls.
Provide first-line support and product feedback to the product team from customer interactions.
SlideHub is a fast-growing SaaS scale-up founded in 2016 by a team of Danish professionals. It provides an AI-enabled Asset Management Platform that helps companies create compliant material faster, with a team of 45 people spanning over 10 nationalities.
Own day-to-day operational workflows and execution across the firm.
Manage CRM systems, tasks, and follow-through to ensure accountability.
Lead workflow management and facilitate team meetings with clear next steps.
Nardis Advisors is a growing, independent financial advisory firm based in New York. They focus on delivering financial advice and are seeking a proactive operations associate to drive execution and efficiency.
Work directly with customers and internal teams to support Toll-Free Verification onboarding, ensuring carrier and regulatory compliance.
Review verification submissions, conduct KYC checks, analyze digital footprints, and handle escalations to prevent fraud.
Collaborate with cross-functional teams to streamline onboarding, improve workflows, and maintain operational efficiency.
Twilio is a communications platform that delivers innovative solutions to hundreds of thousands of businesses and empowers millions of developers worldwide. It is a remote-first company with a strong culture of connection, global inclusion, and diverse experiences.
Own the end-to-end onboarding journey for customers and team members, acting as the primary point of contact from hire to engagement.
Manage custom requests and escalations across cross-functional teams including Legal, Sales, Product, and Finance.
Improve documentation, self-service resources, and workflows to make onboarding seamless and efficient.
The company is a global employment platform that simplifies hiring and onboarding across countries. It operates as a fully remote, distributed team with a focus on customer success and operational excellence.