Drive customer outcomes and adoption for nonprofit customers through strategic guidance and fundraising best practices.
Serve as a trusted advisor, diagnosing challenges and connecting customers to Givebutter products, features, and strategies.
Use AI tools to work efficiently at scale, synthesizing customer context and identifying patterns and risks across accounts.
Givebutter is a nonprofit fundraising and CRM platform that empowers changemakers to raise more, pay less, and give better. It has been certified as a Great Place to Work every year since 2021 and is the #1 rated nonprofit software company on G2.
Own the full sales cycle from prospecting to close
Build pipeline through outbound, referrals, and events in heavy machinery, agriculture, construction verticals
Deliver tailored demos and ROI-driven proposals adapted to the LATAM buyer context
Frontu is a B2B SaaS Field Service Management platform that digitizes field operations for 7,000+ technicians across 20 countries. As part of Everfield, Frontu has a small 20-person team backed by a network of 1,000+ professionals across Europe.
Drive long-term customer success and adoption of Hyland's products across a defined set of midmarket customers within a pooled Customer Success model.
Prioritize customer engagement based on data-driven signals including renewal timelines, product adoption, health scores, and risk indicators.
Identify churn and downsell risks early and partner cross-functionally to develop and execute mitigation plans.
Hyland is the pioneer of the Content Innovation Cloud™, delivering enterprise intelligence and automation solutions. With nearly 4,000 employees, Hyland fosters an employee-centric culture that values diversity, inclusion, and community impact.
Lead, coach, and develop a team of CSMs across all customer segments.
Own the team's renewal performance and drive toward a consistent 95%+ renewal rate.
Build scalable team structure, playbooks, and processes that keep CS quality high as the business grows.
DataGrail is the Agentic Data Privacy Platform leveraging AI to automate privacy and control risk for leading brands. They are rated 4.8/5 stars on G2 and is a two-time recognized privacy leader by IDC.
Build, lead, and scale a high-performing EMEA Customer Success team.
Design and execute customer journey strategies that increase adoption and retention.
Orchestrate cross-functional execution with Sales, Product, Support, and Renewals.
Veeam is the Data and AI Trust Company, specializing in data resilience and security posture management. With over 550,000 customers and offices in more than 30 countries, Veeam fosters a culture of growth, learning, and impact.
Build and own the enterprise pipeline in LATAM from zero through outbound prospecting and creative outreach.
Run complex, multi-stakeholder sales cycles, positioning Brevo as a compelling alternative to similar platforms.
Negotiate and close deals, manage legal and procurement processes, and attend local market events to build brand presence.
Brevo builds a CRM platform that helps organizations manage customer relationships through email, SMS, WhatsApp, Chat, and marketing automation. The company is a certified B Corp with over 500,000 customers across 180 countries, recently surpassed 200m ARR, and achieved unicorn status.
Manage, coach, and develop a team of 2–3 SMB Customer Success Managers, building a performance culture grounded in metrics and accountability.
Design and operationalize a digital-first, tech-touch CS motion with automated lifecycle programs using tools like Salesforce or HubSpot.
Own GRR and NRR targets for the SMB segment, monitor customer health, and partner with Account Managers on expansion opportunities.
EvenUp uses technology and AI to empower personal injury lawyers and victims to secure faster settlements and better outcomes. They are a fast-growing vertical SaaS company backed by top VCs, seeking talented and collaborative individuals to join their team.
Lead Customer Success Managers and oversee a portfolio of partnerships and scaled segments.
Build a unified 'Account Health' framework for every customer.
Professionalize CS operations to drive global retention through repeatable, data-driven playbooks.
Steer offers a suite of software tools for today's automotive repair shop, combining software tools needed to run a profitable shop into one platform. The company prides itself on innovation and approximately employs between 51-200 employees.
Manage CEO's inbox, schedule meetings, and track deliverables.
Support invoicing, maintain CRM records, and prepare documents.
Research information, coordinate client communications, and handle ad-hoc tasks.
EX Squared LATAM is a digital transformation company focused on building innovative, high-impact technology solutions that drive real business value. They partner with top-tier clients across global, regional, and local markets, fostering a collaborative, inclusive, and innovation-driven culture.
Own end-to-end field marketing strategy and execution across LATAM, including events and partner summits.
Design and execute partner co-marketing motions with distributors and resellers.
Manage MDF allocation and ROI tracking, driving new logo acquisition in greenfield markets.
Breezy is a recruitment platform that streamlines hiring processes for companies of all sizes. They are a remote-first organization with a small but dedicated team focused on innovation and collaboration.
Lead and develop a high-performing Customer Success team through coaching and accountability.
Own customer outcomes at scale, driving retention, adoption, and growth across a large portfolio.
Drive performance through metrics, operating cadence, and cross-functional collaboration.
First Due provides end-to-end software solutions for fire and EMS agencies to improve safety and operations. The company fosters a culture of accountability and continuous improvement, with a fully remote team and a comprehensive benefits package.
Build and scale Sprinto's mid-market customer success motion, including onboarding milestones, account health scoring, QBRs, and renewal-risk tracking.
Own adoption and customer health by using product usage, audit progress, and stakeholder engagement to identify risk before renewal month.
Drive retention and expansion by surfacing opportunities and building value cases that demonstrate Sprinto's business impact on time saved, risk reduced, and audit readiness.
Sprinto is an AI-native GRC platform that helps organizations manage risks, audits, vendor oversight, and continuous monitoring from a single platform. With a team of 350+ employees serving 3,000+ customers across 75+ countries, Sprinto is backed by top-tier investors including Accel, Elevation, and Blume Ventures.
Own a portfolio of mid-market accounts end-to-end, from onboarding through renewal and expansion, staying close to customer goals.
Run a smart, efficient book of business using AI tools to draft communications, summarise account health, and spot patterns across your portfolio.
Drive adoption with intent by understanding how different teams use Dovetail and connecting that to customer goals.
Dovetail is the Customer Intelligence Platform that unifies fragmented feedback into an AI-powered intelligence layer. Founded in 2017, we are a team of 100+ across offices in Sydney and San Francisco, working with thousands of teams from Fortune 500 companies to innovative startups.
Serve as strategic partner to Regional Sales Leadership, driving alignment and enabling consistent performance against regional targets.
Lead design and execution of core Sales Operations processes, ensuring scalability, consistency, and operational efficiency.
Provide data-driven insight into sales performance, equipping leadership with clear reporting and actionable recommendations.
Rithum is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. With over 40,000 companies trusting their platform, representing over $50 billion in annual GMV, they foster an inclusive, remote-first culture with accessible leadership.
Own the entire customer journey from implementation through renewal, driving adoption and value realization.
Partner with customers to turn mentorship goals into measurable business outcomes.
Collaborate with Account Management and product teams to reduce churn and generate referrals.
Together is a mentorship software provider helping organizations build impactful programs at scale. It is part of Absorb Software, backed by strong investment and a passionate team.
Identify, engage, and qualify potential customers across global markets as the first point of contact.
Conduct personalized outreach to decision-makers and collaborate with Account Executives to generate sales pipeline.
Maintain accurate CRM records and contribute to demand generation initiatives to optimize conversion performance.
Jobgether is a job matching platform that uses AI-powered technology to connect candidates with hiring companies. It is a remote-first, international organization with a focus on learning, experimentation, and continuous improvement.
Collaborate within the Sales organization to inform strategy and enhance sales performance.
Act as initial point of contact with prospects, representing the future of education.
Drive high-volume outbound prospecting through email and phone outreach.
Newsela is a leading education technology company dedicated to meaningful classroom learning for every student, delivering AI-powered solutions for K-12. The company is fully remote and focuses on empowering teachers and driving learning outcomes.
Own retention and expansion growth across active organizations, defining a 6-12 month roadmap.
Lead discovery and opportunity diagnosis through customer interviews, behavioral analysis, and funnel review.
Drive cross-functional retention programs in partnership with PMM, CSM, GTM, and Product teams.
Fundraise Up is a global fundraising platform that makes donating to nonprofits fast and accessible. The company has over 160 product professionals distributed across Europe and is recognized for its impact and product quality.
Lead, mentor, and develop a team of Customer Success Managers, driving professional growth and accountability.
Own team-level renewal, retention, and expansion metrics while maintaining visibility into the book of business.
Serve as an escalation point for complex customer situations and coach CSMs on navigating enterprise relationships.
LogicGate provides an AI-powered GRC platform that helps enterprises manage governance, risk, and compliance. Recognized as a leader in the GRC market, the company fosters a culture of empowerment, inclusivity, and continuous growth through employee resource groups and community giving.
Lead, coach, and develop a team of Startup Customer Success Managers to ensure consistent delivery of high-quality outcomes.
Drive team performance through regular 1:1s, feedback loops, skill development, and hands-on support.
Build and scale repeatable customer success programs across onboarding, adoption, and retention while balancing automation and high-touch engagement.
This company is a fast-scaling SaaS provider supporting early-stage startups. It fosters a culture of collaboration, flexibility, and remote work with a focus on customer success.