Remote Account management Jobs

As an Account Manager, you’ll be the strategic partner our customers rely on to transform their legal operations, maximize automation, and unlock long-term value. Your primary focus will be increasing Net Revenue Retention to 115%+ across a high-value portfolio, overseeing $3M+ in Annual Recurring Revenue. You'll lead conversations that go beyond usage—rooted in outcomes, value realization, and forward-looking automation strategies.

The Account Manager will be responsible for the management and success of one of Coates’ key US-based, QSR accounts, overseeing and developing account management for an increasing number of projects. You will work closely with the client, Account Lead(s) and all of Coates’ functional business units to achieve critical operational and commercial performance objectives for Coates and for the client.

Focus on some of the largest companies in the US, working on big strategic deals that will change the trajectory of the company. Identify and articulate how Level AI can unlock significant value for customers, build relationships with key executives and evangelize cutting edge AI technology. Own the sales experience while building and managing relationships with key decision-makers and executives at Fortune 1000 companies.

As a Senior Enterprise Account Executive, you'll drive new business revenue for ServiceNow. This is a hunter role to secure new sales from an AI SaaS / Hybrid Platform model within a defined territory of major pharmaceutical accounts, negotiating business terms with procurement and internal customer teams. You'll oversee the sales process, build strategic partnerships, and orchestrate a virtual team to deliver a unified approach to each account.

This role involves achat, vente, and développement des affaires. It is a full-time permanent position based in Saint-Lambert, QC.

Build trusted, long-term relationships with key customer stakeholders by deeply understanding each customer’s business goals, challenges, and opportunities. Identify and execute on expansion opportunities that create mutual value, while monitoring account health and proactively addressing risks to retention. Collaborate with Product and Engineering to advocate for customer needs.

Produce new business sales revenue from a SaaS license model through account planning, territory planning, and business development strategies. Complete field-based sales activities within a defined set of prospects and existing ServiceNow customers. Develop relationships with key team members and c-suite personas across state agencies, city and county government. Oversee client relationship mapping, orchestrating an account strategy while leading across a broad virtual team. Be a trusted advisor to customers.

Lead the Client Success team, overseeing approximately 8-10 Client Success Managers ensuring they are equipped to build strong client relationships, drive renewals, manage contracts, and identify upsell opportunities. Responsibilities also include management of client profitability in partnership with the Finance Team. The ideal candidate can enhance client satisfaction, retention, and revenue growth, while fostering a collaborative team culture.

Serve as the primary point of contact for all matters related to your customers and build strong, long-term relationships. Act as a trusted advisor to key accounts, stakeholders, and executive sponsors. Forecast and monitor key account metrics to ensure performance goals are met and identify growth opportunities within your territory.

Expand Kraken's client base and generate new revenue through business development across the US. Identify fresh business opportunities through inbound and outbound sales strategies, while collaborating closely with the marketing, product, and sales teams to continuously enhance Kraken's offering. Focus on building new and meaningful relationships with a wide range of clients.