Build strategic partnerships with enterprise healthcare clients to maximize adoption and business outcomes.
Act as a trusted advisor to C-level executives, aligning goals with product capabilities and success strategies.
Monitor account health, manage escalations, and identify growth opportunities to improve retention.
The hiring company delivers technology solutions for healthcare organizations, focusing on acute and post-acute care and serving vulnerable populations. It is a remote-first organization that emphasizes strategic partnerships, professional development, and customer success culture.
Oversee daily operations across BPO vendor partners, monitoring queue performance, SLA adherence, and staffing levels.
Own the Care technology stack, including Zendesk, Amazon Connect, and workforce management tooling.
Drive quality, learning, and process documentation to deliver high-quality member care at scale.
evermore is a technology company that administers Smart Benefits, connecting people to products and services they need to live healthier lives. It is a Series B stage company backed by leading investors and operates as a remote-first, distributed workforce.
Manage guest reviews and ratings across platforms, responding in a professional and timely manner.
Coordinate follow-up on guest concerns and unit termination workflows with local teams.
Support operational improvements and cross-functional communication to enhance the guest experience.
First Chair Destinations offers exceptional vacation homes in ski towns and coastal retreats, with each property locally managed to high standards. The company emphasizes genuine hospitality and local knowledge, supported by teams living in the communities they serve.
Handle member transactions, inquiries, and online banking support over the phone while promoting a service culture.
Identify sales opportunities by introducing loan programs and credit union products to meet member needs.
Maintain security and fraud-prevention procedures while working toward referral and production goals.
Peak Credit Union is a member-owned financial cooperative that provides banking products, loans, and member support to individuals and local communities. The company emphasizes a friendly, service-focused culture and offers comprehensive benefits, though its employee count is not stated in the posting.
Lead customer implementation, onboarding, and adoption for cloud resilience solutions.
Build trusted relationships with enterprise stakeholders to drive retention and expansion.
Collaborate with engineering to resolve technical challenges and turn feedback into improvements.
This company provides cloud resilience and disaster recovery solutions, helping enterprise customers maximize the value of their critical applications. It is an early-stage, small collaborative team focused on innovative cloud technologies.
Own customer relationships from onboarding through expansion, building playbooks and processes in a high-ambiguity startup.
Lead onboarding and activation, driving milestones and adoption within the first 30-60 days.
Serve as the voice of the customer, translating feedback into product insights and tracking health metrics.
Sapience AI is a collective intelligence platform that helps professional communities access and share expertise scattered across CRMs, AMS platforms, and knowledge bases. It is an early-stage startup with a culture centered on trust, purpose-driven deployment, and the belief that technology should elevate people.
Coordinate Azure subscription transitions and exception requests from intake through resolution.
Validate complex account, billing, and purchasing details across CSP, EA, and MCA-E.
Maintain operational records, backlogs, and reports to track workload, approvals, and revenue impact.
Blueprint is a technology solutions firm headquartered in Bellevue, WA that helps organizations solve complex challenges across AI, cloud, data, and emerging technology. Their culture values exceptional work, ownership, and mutual support.
Manage a portfolio of commercial and mid-market accounts, owning product adoption, account health, and renewal coordination.
Build trusted relationships and success plans tied to customer goals, while leading adoption check-ins and quantifying value.
Partner with Account Executives, Support, and Product to resolve escalations and translate customer feedback into actionable insights.
Pindrop is a cybersecurity company delivering continuous identity verification across voice, video, and digital interactions. Its technology is informed by over 8 billion real-world interactions annually, protected by 300+ patents, and backed by leading investors including Andreessen Horowitz, IVP, and CapitalG.
Act as the first point of contact for inbound calls, meeting service level targets and escalating clinical red flags per protocol.
Own direct referrals end to end, completing intake and documentation before handing off to the outreach team.
Work Monday-Friday 8:30-5pm EST with occasional evenings/weekends; bilingual English/Spanish required.
Vynca provides comprehensive care for individuals with complex needs, with a mission to deliver more quality days at home. It is a close-knit, mission-driven team guided by values of Excellence, Compassion, Curiosity, and Integrity.
Provide direct support to parents via phone, text, email, chat, video, and social media about their child's educational program.
Maintain accurate records, use the help ticketing system to triage and respond to parent requests, and update databases.
Advise parents on building education program schedules and coordinate with team members to provide consistent information.
OpenEd provides customized, world-class education and resources to over 100,000 students, empowering families across the country. With an eNPS of 79, the company ranks in the top .1% of technology companies and values customer focus, transparency, and continuous learning.