Remote Customer service Jobs · US

Job listings

$45,000–$55,000/yr
US Unlimited PTO

  • Manage incoming loan and distribution requests, ensuring accurate and timely processing within 24-48 hours.
  • Assist participants by learning vendor websites, approving online requests, and running reports.
  • Resolve issues related to distribution and loan processing while maintaining relationships with multiple recordkeepers.

Strongpoint Partners is a tech-enabled retirement services platform serving small- to mid-sized businesses with integrated retirement, payroll, and HR solutions. Recognized as one of Inc. 5000's Fastest Growing Private Companies and a Great Place to Work, the company prioritizes accuracy, compliance, and regulatory risk reduction.

  • Partner with internal and external customers via phone and digital channels to secure missing information for processing test samples.
  • Resolve customer inquiries and escalations regarding missing or delayed test samples and result reports.
  • Maintain working knowledge of all Natera genetic tests, required samples, turnaround times, and patient health information.

Natera is a global leader in cell-free DNA testing, dedicated to oncology, women's health, and organ health. The team consists of highly dedicated professionals from world-class institutions who care deeply for their work and each other.

US Unlimited PTO

  • Own customer outcomes from post-sale implementation through renewal, adoption, and expansion
  • Lead customers through deployment, onboarding, testing, training, and operational rollout
  • Partner with customer stakeholders across security, IT, operations, and leadership teams to define goals and measurable outcomes

Ambient.ai is the category creator and leader in Agentic Physical Security, using an AI-powered platform to integrate with existing security cameras and access control systems to unify monitoring, threat assessment, and response. Founded in 2017 and backed by Andreessen Horowitz and Y Combinator, the company has doubled new ARR, processes over 200M video hours daily, and was ranked #71 on Forbes' best startup employers list, fostering a culture where great people thrive.

  • Provide exceptional customer service via phone and email to school book fair coordinators
  • Facilitate book orders and coordinate with team members to ensure schools are supported
  • Distribute resources and assist with book fair planning and operations

Literati is a modern children's book company that uses expert curation and data science to help kids discover books they love through school book fairs and book clubs. They are a mission-driven company with a supportive and inclusive culture, focused on empowering employees.

  • Act as a trusted advisor to Sales, Marketing, and Operations leaders within enterprise customers.
  • Manage a $5M+ book of business, ensuring high customer retention, expansion, and advocacy.
  • Own the customer lifecycle from onboarding to adoption, renewals, and growth.

Backstory is an AI answers platform for sales teams that trains AI on billions of sales interactions to help sales leaders get trusted answers and drive revenue. Backed by top investors like Andreessen Horowitz and ICONIQ Capital, the company is listed in the Inc. 5000 and recognized by Gartner and Forrester, fostering a data-driven and collaborative culture.

$46,750–$60,000/yr
US Unlimited PTO

  • Serve as key support contact for providers, resolving inquiries and maintaining positive relationships.
  • Manage provider listings, procedure additions/deletions, and customer requests following established processes.
  • Monitor customer activity, identify improvement opportunities, and provide guidance on Marketplace tools.

Tendo is a mission-driven company building software to improve the care journey for patients, clinicians, and caregivers. It is a fast-growing company with a diverse team and hubs in several US cities, fostering a culture of innovation and collaboration.

  • Partner with U.S. government and public sector customers to translate pre-sales command plans into actionable objectives and guide DevSecOps adoption.
  • Own a portfolio of accounts, driving adoption, retention, expansion, and satisfaction while coordinating with Support, Product Management, Sales, and Engineering.
  • Stay current on GitLab product releases and apply project management skills to deliver customer success initiatives across multiple stakeholders.

GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. With more than 50 million registered users and over 50% of the Fortune 100 as customers, GitLab fosters a high-performance culture driven by values, continuous knowledge exchange, and AI integration.

  • Complete residential and commercial property insurance surveys as needed using a mobile app.
  • Choose your own hours and workload while earning supplemental income paid weekly.
  • No experience in insurance is required; tasks involve taking photos and answering basic property questions.

JMI Reports is a national insurance services company that provides property insurance surveys for residential and commercial properties. They offer flexible, contractor-based opportunities with no selling or certifications required.

  • Provide exceptional customer service and build rapport with patients.
  • Serve as the new patient scheduling liaison for 16 clinics and telehealth visits across 20+ states.
  • Manage and schedule new patient appointments and promptly respond to patient inquiries.

Aligned Modern Health is changing the face of healthcare with a holistic, multi-disciplinary model offering evidence-based solutions. The company has 16 clinics across Chicago and suburbs, provides telehealth services in over 20 states, and prides itself on outstanding clinical outcomes and a five-star patient experience.