Resolve clinic inquiries via phone, email, and chat, coordinating cross-functionally to troubleshoot orders and escalations.
Assist clinics with product selection, ordering guidance, and documentation to ensure smooth workflows.
Act as a voice for clinics and patients, delivering high-empathy communication and advocating for process improvements.
We are building the modern software infrastructure to make hospital-quality care accessible everywhere. We're a well-funded Series C company backed by General Catalyst, SignalFire, and Sapphire Ventures, growing fast and driven by our mission.
Drive Agency Adoption & Engagement: Build and maintain relationships with fire departments and emergency management agencies to ensure they understand and actively use the Pano platform.
Own Outreach, Onboarding & Training: Identify key agencies and decision-makers, establish relationships, and lead onboarding and training to integrate Pano alerts into operational workflows.
Turn Alerts Into Action: Drive platform engagement beyond initial onboarding, remove barriers to adoption, and help agencies operationalize alerts for effective wildfire response.
Pano AI is the leader in AI-powered wildfire detection and intelligence, helping fire professionals detect and respond to wildfires faster. The company is a team of over 175 people working in a hybrid-remote environment across North America and Australia, with headquarters in San Francisco.
Own the intake journey, guiding families from initial inquiry through confirmed start of care.
Navigate insurance and access to care, helping families work through requirements and communicate next steps.
Coordinate across internal teams and ensure quality and fit for Alpaca's model.
Alpaca Health enables clinicians to become entrepreneurs in autism care by providing AI-powered software, payer contracting, and full back-office infrastructure. They have raised over $14M from early-stage investors, serve hundreds of patients, and are growing 30% month-over-month.
Design and improve end-to-end member journeys for complex support experiences, focusing on warranty replacements and operational pain points.
Lead root-cause analysis on recurring issues, define KPIs and dashboards, and convert findings into actionable recommendations.
Manage cross-functional improvement initiatives from problem definition to rollout, including stakeholder alignment and documentation.
Oura empowers individuals to improve their health using the Oura Ring and app. It is a fast-growing company that values employee well-being and provides a supportive culture.
Obtain and verify patient and insurance information, entering data into the registration system accurately.
Schedule patient appointments including return visits, referrals, and diagnostic procedures.
Greet patients professionally over the phone and respond effectively to their needs.
Munson Healthcare is a healthcare system in northern Michigan, operating eight award-winning community hospitals and serving over half a million residents. The company values excellence, teamness, positivity, creativity, and commitment to exceptional experiences, fostering a supportive culture with opportunities for growth and well-being.
Serve as primary support for teachers, troubleshooting technical and classroom issues via email and calls.
Manage help desk processes, create self-service resources like articles and videos, and escalate product bugs.
Collaborate with product and engineering to identify recurring issues and improve support resources.
Opportunity Education develops Feedback Forward, an app for daily exit tickets that supports educators and schools. The organization is distributed across various US and overseas locations, with a small team focused on improving classroom technology.
Verify data from source documents according to established procedures and rules.
Correct errors, add or delete data as appropriate and assemble files in prescribed sequence.
Complete timesheets weekly and follow standard procedures as outlined by ISO requirements.
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics. They are a large organization committed to equal opportunity employment and fostering a diverse and inclusive workplace.
Provide technical support for Dealertrack software products.
Troubleshoot system issues and document resolutions in CRM.
Manage multiple customer cases while meeting service levels.
They provide automotive dealership software solutions. The company fosters a collaborative, fast-paced environment with opportunities for professional development.
Coordinate booking requests, reservations, and scheduling details.
Review and verify booking information for accuracy and completeness.
Communicate confirmations, updates, and follow-ups with clients.
Aisles & Abroad is a travel and hospitality company specializing in booking coordination services. The company offers a supportive remote team environment with opportunities for growth.
Handle customer inquiries with professionalism and active listening.
Work with confidential information and aim for first-call resolution.
Track interactions and provide feedback for continuous improvement.
TP is a leading global provider of digital business services. They have a global workforce of 500,000 across 300 languages and prioritize a culture of inclusion and diversity.