Proactively educate healthcare providers on navigating access, reimbursement, and coverage pathways for company products. - Serve as a subject matter expert in preventing and addressing access and reimbursement issues through education and problem-solving. - Build and maintain access-related relationships with healthcare provider accounts and office staff to ensure timely patient access.
Acadia Pharmaceuticals Inc. is a biopharmaceutical company focused on developing and commercializing innovative therapies for central nervous system disorders. The company fosters a collaborative and inclusive culture, offering competitive benefits and a commitment to diversity and equity.
Support customer requests by phone, chat, and email as a backup when queues are full.
Review accounts for fraud, chargebacks, and FCRA violations, serving as first level escalation.
Prepare reporting, approve refunds, and handle competing priorities to meet business needs.
PeopleFinders.com is an online service for locating, contacting, and verifying people and businesses, owning a vast network of public records data. The company has become one of the largest owners of public records data in the country over the past few decades.
Troubleshoot and resolve customer issues across iOS, Android, and web.
Identify trends, bugs, and escalate priority issues with a close-knit team.
Serve as the voice of the community, championing feature requests to Product.
AllTrails is the app for exploring the outdoors, connecting people to their next adventure. It is home to the world's largest outdoor community, with a team that values positivity, innovation, and inclusivity.
Investigate and resolve payroll and payroll tax discrepancies across multiple jurisdictions and periods, identifying root cause and impact.
Correct historical payroll records and ensure accurate amended filings, forms, and financial adjustments.
Communicate correction outcomes clearly to partners and collaborate with tax operations, engineering, and product teams.
Check is rebuilding payroll infrastructure by providing embedded payroll solutions for businesses of all sizes. The team is distributed across the US and values creative problem-solving, critical thinking, and grit.
Serve as the central telephonic point of contact for prospective participants, building trust-based relationships from the first conversation.
Make outbound follow-up calls to prospects and support inbound campaigns by educating about PACE services and eligibility.
Coordinate warm handoffs to on-the-ground Enrollment Specialists and ensure a seamless transition from central touchpoint to local engagement.
Habitat Health empowers older adults through the Program of All-Inclusive Care for the Elderly (PACE), providing comprehensive medical care and support for daily needs. They are a growing organization supported by leading healthcare investors, focused on mission-driven care.
Lead egg donor (Split member) calls and conduct informed consent video calls.
Support member onboarding and donor profile creation.
Provide real-time support via email and phone, answering questions and scheduling.
Cofertility is a Series A company focused on the fast-growing field of fertility and family planning, rewriting the egg freezing and egg donation experience. The company is a small, fully remote team spread across the US, valuing autonomy and output.
Handle inbound and outbound customer interactions professionally, building rapport and identifying needs through effective discovery techniques.
Present and promote products, services, and membership benefits while tailoring recommendations to each customer's situation.
Identify potential retention opportunities by educating members on benefits and applying consultative strategies to strengthen loyalty.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology and sustainable practices. With a global workforce of 500,000 across 300 languages, TP fosters a culture of inclusion and diversity with unlimited career advancement opportunities.
Provide accurate and effective audio and video interpretation between English and Afghani/Dari through a web-based platform.
Answer inbound interpretation calls promptly and remain attentive and professional throughout each interaction.
Facilitate clear communication for Limited English Proficient individuals across a range of situations and service environments.
The company provides audio and video interpretation services to bridge communication gaps for Limited English Proficient individuals. The size and culture are not specified, but the role offers a professional, flexible remote work environment.
Own the requirements for each onboarding, tracking every open item to completion.
Coordinate across internal teams to ensure deliverables are on time and escalate risks proactively.
Manage multiple concurrent onboardings and support customer communication, growing into direct ownership.
Doxel brings computer vision and AI to construction, giving teams real-time visibility into progress, risk, and execution. Backed by Insight Partners and Andreessen Horowitz, we have a rapidly growing team of engineers, scientists, construction veterans, and Enterprise go-to-market teams.