Conduct outbound and inbound calls to support patients recently discharged from the ER and schedule appointments.
Assist with administrative tasks and coordinate patient care with team members and provider networks.
Become an expert with software like EMR, Slack, and Five9 to deliver high quality customer service.
Fuze Health is a digital health company that empowers patients to connect with care providers and health resources. It combines capabilities from LetsGetChecked, Truepill, and Alto Pharmacy, with a growing team focused on next-generation healthcare solutions.
Field incoming client communications via phone, chat, and online customer portal.
Train end users on how to best use PerfectServe’s phone, mobile, and web applications.
Own basic-to-advanced troubleshooting efforts related to message delivery and content issues.
PerfectServe provides clinical communication and physician scheduling solutions for healthcare. The company has 400+ employees and 30,000+ customers, with a mission to accelerate speed to care through optimized workflows.
Build long-term, positive relationships with families, providing timely updates and support throughout the study abroad journey.
Collaborate with coaches and officers to ensure services meet family needs and track key performance indicators.
Coordinate cross-department communication to align messaging and deliver quality service.
InGenius Prep helps students apply to U.S. colleges and graduate schools. Founded in 2013, the company has grown to over 190 full-time and 600 part-time employees with offices in the U.S., Canada, China, and other countries, fostering a fast-paced and team-oriented culture.
Read, analyze, and apply codes to large quantities of user-generated content including reviews, questions, images, and videos in English and Spanish.
Work a semi-flexible schedule of 16-29 hours per week, with 4 weekend hours, in a remote queue environment.
Review performance feedback, attend coaching calls, and utilize Google applications and Slack to manage performance expectations.
Bazaarvoice creates smart shopping experiences by connecting brands and retailers with consumers through user-generated content and enterprise technology. Founded in 2005, the company is headquartered in Austin, Texas with offices globally and is recognized as a Great Place to Work in multiple countries.
Provide one-on-one financial counseling sessions to students, supporting informed borrowing, debt management, and repayment planning.
Deliver financial literacy workshops and manage student tuition accounts with accurate billing and coordination.
Oversee billing for tuition reimbursement programs and conduct exit counseling for graduating students.
This role supports students through their financial journey in higher education, combining student-facing advisory work with financial administration. The environment is fast-paced and detail-driven, requiring accuracy, empathy, and strong organizational skills.
Own the digital CX playbook for scale accounts, designing trigger logic, lifecycle sequences, and automated health monitoring from scratch.
Build and maintain health scoring models for digital accounts, defining at-risk, dormant, and breakout-track signals in product data.
Partner with RevOps to wire tooling (Claude, Clay, Lemlist, Salesforce) and own NRR and retention KPIs for the digital segment.
ElevenLabs is an AI research and product company transforming how we interact with technology. With $781M in funding and an $11B valuation, we serve millions of users and thousands of businesses, including major enterprises like Deutsche Telekom and Meta.
Serve as a key point of contact for patients scheduling diagnostic imaging and other services across multiple departments.
Manage high-volume inbound and outbound interactions with empathy and accuracy while documenting in CRM systems.
Adhere to HIPAA standards and follow established workflows to ensure efficient patient care coordination.
Carenet Health provides healthcare support services including patient scheduling and coordination. They foster a collaborative culture with a focus on growth and accountability, employing a team-oriented workforce.
Manage the full Authorization process, from initial notification to determination and discharge, with detailed documentation in EMR and payer systems.
Verify patient eligibility and benefits, act as a liaison between hospital staff and health payers, and track pending authorizations for timely responses.
Maintain HIPAA compliance, escalate issues causing delays or denials, and manage workloads through accurate record keeping.
CorroHealth is a partner to healthcare providers, solving revenue cycle challenges through a mix of services, consulting, and technology. The company focuses on scalability and clinical expertise, building long-term careers by investing in employee development.
Serve as the dedicated licensing concierge for high-value accounts, building deep relationships and responding with urgency.
Advise on Microsoft 365 and Azure licensing structures balancing cost, compliance, and growth.
Partner with Account Executives on deals, coach internal teams on licensing, and resolve licensing tickets with incomplete information.
Agile IT is a Microsoft AOS-G partner and Cyber AB Registered Practitioner Organization built for the Defense Industrial Base, helping defense contractors meet CMMC compliance in Microsoft cloud environments. They are in a high-growth phase and stacking the team to match, operating with RISE values: Reliability, Integrity, Stewardship, and Excellence.
Serve as primary point of contact for customers during the pre-trial phase of AAC device trials.
Conduct engagement conversations via calls, email, and chat to educate caregivers and clinicians on Lingraphica's offerings.
Ensure accurate documentation of customer interactions in CRM and contribute to monthly intake goals.
Lingraphica is a mission-driven organization that provides speech-generating devices to improve communication for people with impairments. They are a leader in AAC technology, serving aphasia patients, and foster a fast-paced, goal-oriented culture.