Remote Customer service Jobs · US

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  • Work alongside a Coach to implement Strategic Roadmaps and ensure excellent execution of client priorities.
  • Manage client relationships by leading conversations, facilitating sessions, and adapting in real time to maximize impact.
  • Use your attention to detail to maintain momentum, ensure no tasks are missed, and keep all project and client data accurate.

Petra Coach works with leadership teams to make businesses run independently from the owner and helps leaders unlock their untapped potential. It is a collaborative team focused on driving real progress through clear roadmaps and execution.

$72,200–$101,362/yr

  • Develop engaging grassroots fundraising campaigns aligned with the organization's mission and goals.
  • Write compelling fundraising content across channels like email and the website to mobilize a global community.
  • Identify and implement A/B testing priorities to analyze results and optimize the fundraising program.

The Mozilla Foundation is a non-profit building a better technology future that is powered by people, open by design, and fueled by imagination. It is a mission-driven organization that builds alternatives to extractive systems by collaborating with developers, innovators, and advocates.

  • Guide Financial Services executive stakeholders and operational teams to drive revenue transformation by architecting industry-specific workflows and accelerating adoption of Gong's AI Operating System.
  • Own renewal strategy and execution, and use data-driven insights to quantify measurable business outcomes and demonstrate Gong's ROI and strategic value to customers.
  • Partner with internal cross-functional teams such as Sales and Product to ensure an exceptional customer experience and execute adoption initiatives that embed Gong into daily team rhythms.

Gong harnesses AI to create a Revenue AI Operating System that unifies data and workflows for revenue teams, helping over 5,000 companies understand customers and close deals. The company operates with transparency and trust, emphasizing ambitious goals, passionate people, and visible impact in a fast-paced, collaborative culture.

  • Manage inbound and outbound calls to guide prospective clients through the admissions process with empathy and professionalism.
  • Conduct consultative intake calls to assess needs, determine program fit, and maintain a personal admissions pipeline.
  • Complete enrollment documentation, schedule appointments, and maintain CRM records with same-day accuracy and accountability.

This company specializes in behavioral health and admissions coordination, providing services in a corporate administrative context. It is a professional organization operating in the healthcare sector, utilizing a virtual and performance-driven culture.

  • Determine patient qualification for financial assistance programs like CICP and Charity, or payment arrangements based on confidential financial information and policy.
  • Verify patient insurance coverage and authorization for scheduled procedures using scheduling and registration information, then populate price estimate tools to calculate patient portions.
  • Act as a liaison between patients, physicians, clinics, case management, billing offices, third-party vendors, and community agencies to gather information, obtain authorizations, and collect patient payments.

CommonSpirit Health is a national healthcare organization operating over 700 care sites across the U.S., including clinics, hospitals, and home-based and virtual care services, serving nearly one in four U.S. residents. The organization values compassion, caring for communities, protecting families, and is committed to building healthy communities, advocating for the poor and vulnerable, and innovating healing methods both within and outside hospitals.

  • Manage provider disputes from intake to resolution, ensuring compliance with regulatory and internal timelines.
  • Serve as the primary expert for open negotiation and Independent Dispute Resolution cases under the No Surprises Act and Texas regulations.
  • Analyze dispute trends to identify errors and partner with claims and customer service teams to improve processes and training.

Evry Health is the major medical division of Globe Life and aims to bring humanity to health insurance through high-technology plans that expand benefits and increase transparency. Globe Life holds an A (Excellent) rating from A.M. Best, has over 3,000 corporate employees, and manages 16.8 million policies.

  • Coordinate travel-related services based on client needs and preferences.\n- Manage communication to ensure details, updates, and confirmations are delivered clearly.\n- Organize timelines, schedules, and service components for accuracy across multiple requests.

Aisles & Abroad is a travel services company that organizes and coordinates travel details for clients. The company offers a supportive, team-oriented environment and operates with a focus on flexibility and client-centered service.

$45,000–$65,000/yr

  • Consult with clients to understand their travel goals, preferences, and budget to create customized plans.
  • Research and book destinations, accommodations, flights, and excursions using online booking tools and supplier platforms.
  • Provide pre- and post-travel support, including managing itinerary changes and client inquiries.

Destination Planners specializes in crafting unforgettable vacation experiences tailored to each client’s interests, preferences, and budget. The company operates with a collaborative team, offering training and support while focusing on seamless, personalized service.

  • Lead Fortune 100 enterprise customers through end-to-end platform migrations and implementations, managing complex multi-stakeholder programs.
  • Serve as the primary strategic point of contact for a portfolio of named enterprise accounts, building relationships across C-suite, operations, and IT teams.
  • Partner closely with product and engineering teams to surface customer patterns, escalate friction points, and influence the product roadmap.

Freehand is building AI-native agentic platforms that automate complex enterprise spend management workflows for major global brands. The company operates in a fast-paced, high-stakes environment with a culture that prizes clarity, velocity, and ambition.

  • Serve as primary point of contact for assigned accounts, ensuring customer satisfaction and retention.
  • Facilitate service delivery by coordinating instructor assignments and managing training materials.
  • Identify upsell opportunities through account engagement and partner with sales to expand relationships.

ISC2 is a nonprofit member organization for cybersecurity professionals, dedicated to advocating for a safe and secure cyber world through globally recognized certifications. The organization promotes an inclusive and equitable environment with values of integrity, advocacy, commitment, diversity, equity & inclusion, and excellence.