Provide concierge level service to riders/customers.
Assist riders with general product questions; answer calls, chats, and emails.
Build and maintain relationships with riders; solve problems and answer questions about orders.
CSC Generation's family of brands is focused on providing high-quality products. They are committed to equal employment opportunities and reasonable accommodations for individuals with disabilities.
Conduct research and provide problem-solving support to the Customer Service Department, Brokers and Sales.
Provide efficient, courteous, professional quality service to Groups, Plan personnel and Brokers/Sales in a timely manner.
Ensure compliance with organizational and regulatory requirements.
They promise to go the extra mile for their team and community. Capital Blue Cross values your professional and personal growth by investing heavily in training and continuing education.
Handle Revenue Cycle department interactions via phone, email, voicemail, faxes, and patient portal.
Communicate with offices and patients to ensure current information.
Answer patient questions, inquiries, and concerns regarding their accounts and/or about centers.
LifeStance Health strives to help individuals, families, and communities with their mental health needs. They are the fastest growing mental health practice group in the country.
Handle maintenance, collection and liquidation activities for an assigned portfolio of accounts.
Handle a variety of customer inquiries, analyze payment history/notes, and communicate statuses to customers.
Maintain accurate records of customer interactions, including any issues that arise and their resolution.
Sutherland is a digital transformation company that helps customers globally achieve greater agility and transform automated customer experiences. They are Great Place to Work certified and have been in business for over 35 years, working with some of the world’s most known brands.
Understand the operational construct of integration partners to help them navigate how Anchorage Digital serves their operational needs.
Apply expertise in both institutional and retail crypto landscapes to anticipate client needs and advocate internally on behalf of partners.
Act as the point of contact for partners, resolving high-priority escalations and managing cross-organizational dependencies.
Anchorage Digital is building the world’s most advanced digital asset platform for institutions to participate in crypto. They are a diverse team of more than 600 members, united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy.
Answer inbound sales and service calls, focusing on helping customers and enhancing their experience.
Offer thoughtful advice to help customers get the most value from their contact lens purchase on every call.
Identify and resolve customer issues quickly, empowering yourself to make decisions in the moment for a positive experience.
1-800 Contacts aims to simplify and make vision care accessible and affordable. They have an award-winning culture and continue to develop innovative products, with ownership by KKR, a private equity investment company.
Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner
Resolve customer issues and complaints with patience and empathy, working toward mutually beneficial solutions
Document customer interactions accurately in the CRM system and maintain detailed records of all transactions
LesBaird Consulting LLC provides professional support services to businesses seeking to improve efficiency, streamline operations, and achieve sustainable growth. The company delivers tailored solutions that align with each client’s unique goals and organizational needs.
Manage projects for public sector clients, overseeing scope and timelines.
Serve as a trusted advisor, anticipating customer needs based on data.
Coordinate across teams to optimize customer service delivery.
Granicus is dedicated to transforming the Govtech industry by uniting governments and their constituents through technology. With 25 years of experience, they serve 5,500 federal, state, and local government agencies, empowering stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada.
Responding to guests’ inquiries regarding room reservations and general questions.
Assisting and ensuring effective guest challenge resolution.
Upselling services and offerings as appropriate, ensuring guest education about resort’s offerings.
The Lodge at Primland, Auberge Collection is located on 12,000 acres in the Blue Ridge Mountains of Virginia, offering year-round mountain retreat with outdoor adventures. They have myriad outdoor adventures and luxury accommodations.
Responding to guests’ inquiries regarding room reservations and availability.
Assisting and ensuring effective guest challenge resolution.
Ensuring all billing and financial transactions are accurately executed.
The Dunlin, Auberge Collection, is a coastal escape in South Carolina’s Sea Islands. This charming getaway is a design-led boutique luxury retreat embodying the eternal Southern summer home, designed by Amanda Lindroth, the property offers 72 cottage-style guest rooms and suites.