Plan and book clients' cruises, including accommodations, excursions, and transportation.
Provide detailed information on cruise options, itineraries, and onboard amenities.
Address customer inquiries, offer recommendations, and resolve any issues during the booking process.
We are a reputable travel company dedicated to providing exceptional cruise experiences for clients. We offer flexibility with remote work and are an award-winning team dedicated to delivering top-tier customer service.
Serve as the first point of contact for arts organizations, answering questions and troubleshooting complex software workflows including ticketing setup and seasonal pricing.
Provide high-quality support across multiple channels including tickets, live chat, and phone, while meeting KPIs like response time and customer satisfaction.
Test and verify software bugs, document issues in Zendesk and Jira, and collaborate with Development team for timely resolution.
Neon One is a leader in nonprofit software since 2004, creating intuitive solutions that help small and mid-sized nonprofits connect with people, build trust, and make good happen. The company operates with a customer-first mindset, powered by empathy, innovation, and a shared mission to empower organizations, with a fully remote collaborative culture.
Lead stakeholder meetings and understand customer needs for wildfire resilience planning.
Communicate complex scientific concepts clearly to non-technical audiences.
Provide GIS and technical support, troubleshooting spatial data issues.
Vibrant Planet develops a software platform to monitor and forecast wildfire and climate risk, helping customers develop actionable mitigation plans. The company is backed by leading investors and fosters a diverse, growth-oriented culture.
Deliver friendly, knowledgeable phone, email, and chat support to customers.
Guide customers through product features, troubleshooting, and best practices.
Collaborate cross-functionally with Product, Success, and Engineering to surface feedback and resolve issues.
Skimmer modernizes the pool and spa service industry with a SaaS platform used by over 6,000 pool pros. We are a private equity–backed, fast-growing company with a collaborative, ego-free culture of big thinkers.
Develop and sustain relationships with partner practices to drive transaction retention and growth.
Leverage data and insights to optimize engagement and maximize portfolio outcomes.
Act as a trusted advisor, sharing best practices and influencing adoption of payment plan technology.
Cherry is a FinTech that provides a Buy Now, Pay Later solution for medical practices like dentists and veterinarians, making care more financially accessible. Founded by Stanford entrepreneurs with venture backing from Kleiner Perkins and DCM, it is a high-growth organization reshaping patient payments.
Build deep, ongoing relationships with customers to understand their evolving business challenges and GTM strategies.
Translate customer problems into scoped internal projects, partnering with Product, Engineering, and Data teams.
Act as the customer's strategic advocate, ensuring their needs shape the roadmap and priorities.
HockeyStack builds a marketing attribution and revenue analytics platform for B2B companies. They have raised $50M+, grown to 8-figures ARR since 2023, and work with clients like Microsoft and Harvey, operating in San Francisco with a fast-paced, winning culture.
Grow the number of new patients filling at Shields partner pharmacies.
Lead, coach, and inspire a team of outreach coordinators.
Develop new patient engagement strategies and optimize outreach workflows.
Shields Health Solutions partners with health systems to build specialty pharmacy programs. They are a growing organization focused on operational excellence and a winning culture.
Lead and unify the post-sale customer experience across INNERGY ERP and Microvellum CAD/CAM.
Own the Customer Success operating system including service model design, tooling, and performance management.
Drive adoption, retention, expansion, and long-term customer value across all products and regions.
INNERGY transforms the woodworking industry with cloud-based ERP software for custom manufacturers. Founded in 2016, they are a globally distributed team of 200+ professionals united by deep software expertise and a shared passion for solving real-world problems.
Manage logistics and administrative processes for training demos and university webinars.
Coordinate device shipments, schedule appointments, and handle inbound leads for educational programs.
Provide exceptional customer service and support educational events and outreach.
Lingraphica is a mission-driven organization that provides speech-generating devices to improve communication for people with aphasia and other impairments. With a fast-paced, goal-oriented culture, we look for candidates who share our commitment to helping individuals on their communication journey.
Guide members through onboarding and ongoing support via daily video calls, serving as a trusted resource for accounting, tax, and payroll inquiries.
Apply deep accounting expertise to break down complex topics, including S-Corp payroll and tax considerations, into clear explanations.
Deliver exceptional member experience with a customer-first mindset, maintaining accurate documentation and collaborating cross-functionally.
Collective provides an all-in-one platform for self-employed individuals, handling business incorporation, accounting, and tax services. Backed by notable investors, the company offers a fast-paced, customer-centric culture with a remote-friendly environment.