Review and analyze delinquent accounts to determine the best course of action for resolution.
Contact clients via phone and email to discuss accounts and negotiate repayment plans.
Document all interactions and agreements and ensure compliance with company policies.
Above Lending is a next-generation financial services company helping everyday Americans break the cycle of high-cost debt and move toward a stronger financial future. They are a rapidly growing company with a culture grounded in compliance and ethics.
Manage one of our largest enterprise accounts, driving adoption and renewal.
Design and execute scalable onboarding and training programs for clients.
Use data-led insights to drive engagement and reduce churn.
Pencil is a SaaS company that uses Generative AI to transform advertising content creation. They aim to make AI accessible to both big brands and small businesses, fostering a culture of innovation and collaboration.
Manage a book of assigned clinics and health systems, developing strong relationships with key providers.
Drive provider engagement and retention through education, data insights, and identifying growth opportunities.
Collaborate cross-functionally with Sales, Ops, and Clinical teams while maintaining accurate records in CRM.
Strive Pharmacy is a personalized compounding pharmacy that creates custom medications tailored to individual patients. They are a growing company with a culture focused on human connection and individualized care.
Lead specialized customer engagements in WFO, configuration, and workflow design.
Assess Workforce Management environments and support Quality Management programs.
Own technical delivery from discovery through implementation and present recommendations.
This partner company provides Workforce Optimization (WFO) solutions for enterprise contact centers. It is a collaborative technical organization recognized for its workplace culture and investment in its people.
Support clients in identifying hotel and resort options that match their travel preferences
Manage reservation requests and assist with confirming accommodations
Provide clear and timely communication regarding availability, amenities, and booking details
Aisles & Abroad is a travel and hospitality company that provides booking services for hotels and resorts. They offer a supportive, team-oriented work culture with flexible remote work and ongoing training.
Serve as a trusted relationship manager for healthcare partners, helping them maximize program value.
Manage partner portfolios, gather feedback, support data-sharing, and contribute to fraud-prevention analytics.
Maintain confidentiality and handle sensitive information per HIPAA while coordinating with stakeholders at all levels.
The company partners with a national healthcare fraud prevention initiative to support data sharing and collaboration. It is a centralized third-party organization that values strong relationships and confidentiality, with a focus on reducing healthcare fraud, waste, and abuse.
Make outbound calls to hospitals and clinics to conduct brief surveys on after-hours and emergency protocols.
Accurately document responses using provided systems while maintaining a professional demeanor.
Handle a high volume of calls, meeting quality standards and protecting confidential information.
Five Star Solutions provides outsourced customer service and survey services for healthcare clients. They are a growing company focused on remote work, offering a supportive environment with paid training and benefits.
Serve as the strategic advisor for a portfolio of enterprise pharmaceutical clients, driving satisfaction and growth.
Develop client strategies that maximize platform adoption and commercial outcomes using analytics.
Champion customer needs internally and influence the Ostro product roadmap while managing complex projects.
Veeva Systems is a mission-driven cloud pioneer helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue and are legally bound as a public benefit corporation to balance customer, employee, society, and investor interests.
Act as a trusted advisor for top-tier merchants, developing strategies to increase revenue.
Onboard new clients, guiding them through migration, warmup, and first campaigns.
Conduct QBRs, review dashboards, and ensure clients achieve business goals.
Omnisend is an email and SMS marketing platform built for ecommerce brands, offering automation and templates. With 150,000+ customers, the company is customer-funded and data-driven, with a transparent, no-ego culture.