Remote Customer service Jobs · US

• Respond to client inquiries regarding travel options and reservations
• Assist with booking and confirming flights, hotels, cruises, and vacation packages
• Provide clear communication before, during, and after travel

They assist clients with destination weddings. This fully remote position focuses on assisting clients with travel inquiries, reservation support, and coordinating vacation details.

• Assist clients with booking, updating, and managing hotel reservations.
• Provide details on amenities, pricing, and availability.
• Manage reservation changes and maintain accurate records.

Deidre is a company that provides remote customer service solutions, specializing in hotel reservations. They are known for a supportive team culture and flexible work arrangements.

• Receive and review complaints related to medical devices.
• Communicate directly with customers to solicit information, address concerns, and provide updates on complaint resolution.
• Collaborate with cross-functional teams to resolve complaints.

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Their team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience.

• Build, lead, and mentor a team of CSMs supporting Enterprise customers.
• Drive proactive outreach and intervention based on data insights.
• Act as the voice of the customer to influence product and go-to-market strategy.

Chainguard is the trusted source for open source, delivering hardened, secure, and production-ready builds of open source software. They help organizations build faster, stay compliant, and eliminate risk. Chainguard is venture-backed by leading investors.

• Own and evolve the operating model for Maven’s Client Support function.
• Lead and develop a team of Client Support Associates.
• Bring the operational perspective into Product and Engineering conversations.

Maven Clinic is the world's largest virtual clinic for women and families, aiming to make healthcare work for everyone. They provide clinical, emotional, and financial support through a digital platform, trusted by over 2,000 employers and health plans, and they have an award-winning culture.

• Act as a data analyst lead and trusted advisor for clients.
• Serve as a subject matter expert on automotive sales, pricing, incentives, and residual values.
• Enable business development growth through effective case studies.

J.D. Power unites industry leading data and insights with world-class technology to solve clients’ toughest challenges. They are a leader in business-critical data and intelligence to drive auto-related decisions, and they have been delivering guidance since 1968.

• Provide exceptional customer service and support, acting as the main point of contact.
• Address inquiries, resolve issues, and ensure customer satisfaction with empathy.
• Collaborate across departments to ensure customers receive the attention they need.

Helpware is a technology-driven company with offices in the United States, Ukraine, Mexico, Germany, Albania, Poland, Georgia, Puerto Rico, Uganda, and the Philippines, providing Customer and Operational Support for modern companies. Their team of professionals is motivated to provide top-notch value-added services to their partners by leveraging empowered teams, innovative solutions, and technologies.

• Enhance the customer experience by ensuring optimal use of our products.
• Deliver solutions that not only resolve issues but also exceed customer expectations.
• Manage customer support interactions across multiple channels with professionalism, empathy, and active listening.

Renaissance is a global leader in pre-K–12 education technology. Their solutions help educators analyze, customize, and plan personalized learning paths for students. They have fiercely passionate employees and educational partners and are used in over one-third of US schools and in more than 100 countries worldwide.

• Reply to calls and emails from the public.
• Use a knowledge base and follow standard operating procedures (SOP) to answer customer requests.
• Document your communications in our database.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. They are committed to solving the most challenging and dynamic problems and have been growing their government-contracting portfolio for the past seven years.

• Deliver exceptional customer service through phone, live online chat, and email.
• Assist customers with software support regarding accounting, payroll, and tax-related inquiries.
• Act as a liaison between customers and internal teams to provide valuable insights for product development.

Patriot Software is a remote-first, product-led tech company on a mission to make accounting and payroll fast, simple, and affordable for American businesses. With over 175 team members across the U.S. and a collaborative office hub in Canton, Ohio, we foster connection, clarity, growth, and high trust.