The Support Specialist is the frontline ambassador for Barkbus’ mission to deliver joy, empathy, and seamless service to pets and their people. This role manages multi-channel communications, expertly assists clients, ensures operational flow, and supports Pet Stylists—contributing directly to Barkbus’ reputation for high-quality, delightful pet experiences. You represent the Barkbus brand in every interaction.
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In this Customer CARE Specialist 1 role, be the voice of Nordstrom or Nordstrom Rack, fielding real-time calls from customers across the country. Troubleshoot and resolve customer service inquiries, provide product information, process orders and track packages. Must have 6+ months experience in customer service.
The Customer Care Advisor is responsible for initiating the sales process, building and managing prospect lists and generating qualified leads that will be passed on to designated sales staff for follow-up, providing exceptional customer service and support, and documenting interactions with customers. They will also offer additional products and esclate issues to management when necessary.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Build an excellent customer experience for thousands of Comply customers as a Scale Customer Success Manager. Support the build of programs, content and experience that drive adoption and value for our customers. Manage a higher volume of customer using a team-based approach and leverage data-driven programs to support customers, drive adoption, and deepen value realization.
The Client Success Manager (CSM) ensures organizations are actively engaged, realizing value, and experiencing a smooth deployment of Big Health’s FDA-cleared treatments at scale. Accountable for renewal, expansion, and measurable clinical and financial outcomes across a strategic portfolio of customers, while contributing to the organization and refinement of internal processes. Requires an individual who is able to communicate simplicity in complex environments and build excellent client relationships.
Join Destination Knot as a Remote Vacation Planning Advisor where you’ll match clients with dream destinations, book accommodations, and deliver white-glove service from start to finish. Guide clients in booking custom vacation packages, recommend top-rated hotels, activities, and travel enhancements. You will also handle client communication with professionalism and enthusiasm and stay up to date on seasonal travel trends and industry updates.
The Implementation team is pivotal to Aiwyn's success, delivering a great experience to customers and vendors by onboarding and educating firms on using our software modules, advising on best operational practices, and providing a transparent, supported experience as they go-live. This role involves managing the Implementation process, acting as the primary lead for interfacing with customers, configuring their system, training firms, and testing data flowing through our software.
Own the post-sale client journey, manage communication, and ensure every household receives a seamless, high-quality service. This position requires someone who handles demanding households calmly, communicates clearly, likes fast-paced work, and can manage multiple clients. You'll work alongside the Nutrition & Chef Manager, Operations, and Founders to onboard new clients, manage daily communication, and coordinate with various teams to keep each client’s service running smoothly.
Serve as the primary point of contact for a portfolio of Acumatica customers, ensuring their success and satisfaction throughout the customer lifecycle. Drive adoption of Acumatica solutions, helping customers achieve their business goals and maximize ROI. Achieve world-class NPS/CSAT scores, retention, churn and contraction mitigation, renewals, and expansion goals via effective and proactive account management.