Remote Customer service Jobs · US

Job listings

$60,000–$70,000/yr

  • Respond to inbound clinic inquiries via phone, email, and chat
  • Troubleshoot order issues, product questions, shipping updates, and documentation needs
  • Act as a voice of the clinic and patient internally

Verse Medical is building the modern software infrastructure to make hospital-quality care accessible everywhere. They are a well-funded Series C company backed by General Catalyst, SignalFire, and Sapphire Ventures, aiming to heal a fragmented system by connecting providers, payors, and patients.

$56,800–$64,800/yr

  • Communicating with clients, restaurants, and team members to deliver primetime reservations at the best restaurants in major US markets
  • Sourcing ideas for content to submit to our content team on a weekly basis
  • Develop new relationships with restaurants and nightlife venues in major US markets

Velocity Black, a Capital One company, is reimagining concierge services for the digital age by using AI, 24/7 chat, and mobile payments to help customers do more. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities.

$124,000–$137,000/yr
US Unlimited PTO

  • Provide strategic direction to clients on maximizing value through Alkami’s platform.
  • Establish and maintain strong relationships at all levels of seniority within client organizations.
  • Understand clients’ business challenges, goals, and industry trends, offering strategic consultation.

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States. They help clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami has an awesome diverse and inclusive environment and continue to be recognized for its intentional culture and tremendous growth.

  • Manage & monitor all order to cash account activities, process customer orders with precision, and ensure timely and accurate entry into our order management system.
  • Act as the primary contact for customer/reseller inquiries, providing prompt and reliable information & resolving customer issues.
  • Serve as a credit customer service representative, resolving questions regarding programs, processing, and payoff quotes.

Syngenta Seeds develops and produces seed for farmers, commercial growers, retailers and small seed companies. They improve the quality and yields of crops, bringing farmers more vigorous, stronger, resistant plants, including innovative hybrid varieties and biotech crops. Syngenta Seeds is headquartered in the United States.

  • Answer incoming calls and schedule design consultations.
  • Provide an exceptional customer experience with each call.
  • Accurately enter customer information into the database.

Great Day Improvements is a company that focuses on customer care. We are growing and seeking friendly, upbeat people to join our team, suggesting a collaborative and positive work environment.

  • Own the end-to-end Customer Success journey.
  • Design, implement, and continuously refine the Customer Success operating system across all INNERGY products.
  • Partner with Sales and Account Management to drive renewals, cross-sell, and upsell strategies.

INNERGY is transforming the woodworking industry with cloud-based ERP software designed for custom manufacturers. The company has a globally distributed team of 200 plus professionals and values collaboration, creativity, and ownership.

  • Responding to guests’ inquiries regarding room reservations, availability, and general questions.
  • Assisting and ensuring effective guest challenge resolution.
  • Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests.

The Dunlin, Auberge Collection, is a coastal escape in South Carolina’s Sea Islands set within the exclusive waterfront community of Kiawah River. This charming getaway is an experience-driven, design-led boutique luxury retreat embodying the eternal Southern summer home with 72 cottage-style guest rooms and suites.

US 4w PTO

  • Receive and resolve patient correspondence regarding insurance billing.
  • Answer all correspondence relating to billing questions.
  • Verify insurance status, eligibility and general account information.

MANA Administration provides support services for 27 physician-owned medical practices in Northwest Arkansas. Their Administrative team are independent and work together, to help their physicians and clinics provide compassionate, comprehensive, quality health care while maintaining a healthy work-life balance.

$70,560–$100,620/yr

  • Guide clients through onboarding, ensuring a positive experience.
  • Establish strong relationships with key stakeholders and understand their needs.
  • Identify opportunities to upsell and cross-sell additional products.

UPS is the world’s largest package delivery service, operating in more than 220 countries and territories. They have more than 500,000 employees globally and are committed to moving our world forward by delivering what matters.

$70,000–$70,000/yr

  • Manage relationships with a portfolio of business brokers
  • Provide practical coaching on workflows, platform usage, and best practices
  • Collect and synthesize broker feedback through conversations and surveys

Iconic is building the modern platform for business brokers — combining technology, support, and community to help brokers run more successful, scalable practices. They are looking for a Broker Experience Manager to serve as the primary partner to their broker community.