Remote Customer service Jobs · US

Job listings

$110,000–$120,000/yr
US Unlimited PTO

  • You will own retention and growth strategy for a strategic book of business, including multi-year account plans and churn mitigation.
  • You will lead executive stakeholder engagement and negotiate complex renewals and expansions.
  • You will drive cross-functional value delivery and forecast revenue with precision.

Unite Us is a mission-driven company that builds a national network connecting health and social service organizations to improve community health. We were founded in 2013 and have grown into a collaborative team committed to whole-person health.

  • Manage client site implementation and maintenance, ensuring accurate configuration and quality assurance.
  • Collaborate with internal teams and clients to deliver and optimize benefit administration solutions.
  • Drive continuous process improvement and resolve client inquiries with timely solutions.

bswift is a leading benefits administration company that simplifies employee benefits with cloud-based technology. They have served thousands of companies and millions of people nationwide, with a culture that values excellence, accountability, and superior service.

$47,000–$52,000/yr
US Unlimited PTO

  • Serve as the primary point of contact for patients regarding billing, statements, and payment resolution.
  • Manage patient accounts receivable and conduct proactive outreach for unpaid balances and payment arrangements.
  • Collaborate with cross-functional teams to resolve billing issues, improve workflows, and enhance the patient financial experience.

Oshi Health is a virtual digestive health practice on a mission to transform GI care by combining compassionate, multidisciplinary care with innovative technology. The company is a remote-first, mission-driven startup that values genuine passion for improving patient lives and offers tailored professional development opportunities.

$100,000–$100,000/yr
US Unlimited PTO

  • Own the daily health of the support queue and enforce SLA targets.
  • Coach and develop a team of agents through structured QA and feedback cycles.
  • Collaborate with cross-functional teams to drive product readiness and escalation resolution.

First Due provides end-to-end software solutions for fire and EMS agencies to improve safety and operations. Over 3,000 agencies and 500,000 first responders use its platform, and it is FedRAMP High certified.

  • Lead digital transformation and AI-powered support initiatives to optimize case lifecycle and self-service adoption.
  • Oversee end-to-end process management, Center of Excellence programs, and cross-functional partnerships with Engineering and Product teams.
  • Drive KCS implementation and analyze case trends to improve knowledge management and reduce resolution times.

Zscaler accelerates digital transformation with an AI-forward enterprise security platform, leveraging the world's largest security data lake to power its Zero Trust Exchange. They foster a culture of execution, customer obsession, and collaboration, with high-performing teams focused on impact and accountability.

  • Drive strategic success planning and engagement across enterprise, highly regulated, and public sector accounts, from onboarding through renewal.
  • Partner with Customer Success Engineers to orchestrate a first-class onboarding experience and ensure customer use cases are delivered on time.
  • Proactively identify risks, develop mitigation plans, and collaborate with Sales to deliver Executive Business Reviews and QBRs.

Tines powers some of the world's most important workflows with an intelligent workflow platform that applies AI, automation, and integration. Founded in 2018, the company is growing rapidly and serves diverse customers from startups to public companies, fostering a culture of simplicity, speed, and soundness.

  • Conduct property inspections to identify potential damage covered by insurance.
  • Review and interpret insurance policies to help homeowners understand their coverage.
  • Complete necessary paperwork to support claims efficiently.

Metro Public Adjustment, Inc. is a trusted leader in the public adjusting industry for more than 30 years, specializing in helping policyholders receive maximum settlements under their insurance policies. They are expanding their team and looking for motivated individuals, offering a flexible, high-growth career with no experience needed.

  • Answer inbound patient calls promptly, document in EMR, and route to appropriate departments.
  • Make outbound calls for scheduling, follow-ups, and targeted campaigns while maintaining HIPAA compliance.
  • Meet performance metrics like handle rate and SLA adherence while collaborating with clinical teams.

Accompany Health is a primary, behavioral, and social care provider for patients with complex needs, offering at-home and virtual care with 24/7 support. The company is distributed across the US, with a mission-driven, empathetic care team and a startup culture.

$45,000–$65,000/yr

  • Design and organize detailed travel itineraries including flights, hotels, cruises, resorts, transportation, and tours.
  • Research destinations and provide travel recommendations based on client preferences and budgets.
  • Coordinate reservations and confirm availability with travel suppliers and partners.

We are a travel planning company that assists clients in designing personalized travel plans by organizing trip details and researching destinations. We offer a flexible remote work environment with a supportive team culture focused on professional development and travel industry resources.

  • Coordinates all tribal activities for NamUs, including attending tribal events to improve program use and reduce cultural barriers.
  • Provides excellent customer service and communication to technical and non-technical audiences.
  • Requires strong troubleshooting, organizational, and time management skills, with ability to work independently.

All Native Group is a tribally owned network of small businesses supporting U.S. Government missions in telecommunications, health, logistics, training, professional services, and IT solutions. As part of Ho-Chunk, Inc., it has grown since 2004 and operates multiple subsidiaries, guided by core NATIVE values.