Maintain accurate data within a hazardous materials management environment and process Safety Data Sheet requests.
Perform data entry and validation, act as contact for requests, and conduct audits of chemical information.
Maintain knowledge of OSHA standards and support system administration and data quality initiatives.
Jobgether is a company that uses AI-powered matching to connect candidates with job opportunities. They process applications and share top candidates with hiring companies, focusing on efficiency and fairness.
Build and lead the Customer Success organization from the ground up, owning GRR, NRR, renewals, and expansion revenue.
Recruit, coach, and develop a high-performing team of Customer Success Managers while implementing health scoring and KPIs.
Partner with Sales, Product, Engineering, and Support to improve customer outcomes and champion AI and automation.
Visual Matrix is a hospitality technology company that helps hotels maximize revenue, improve operations, and deliver exceptional guest experiences. The company has a customer-centric, collaborative, and entrepreneurial culture with a builder mindset.
Build trusted relationships with enterprise customers as a strategic technical advisor.
Proactively identify opportunities to improve platform adoption and optimize configurations.
Coordinate with internal teams to ensure seamless customer experiences and support retention.
A technology company providing a cloud-based platform for enterprise customers. The company fosters a collaborative and remote-friendly culture with a focus on customer success and innovation.
Success Planning & Value: Drive business success planning by partnering with customers, pre-sales, and post-sales teams to align on requirements, goals, and challenges.
Customer Advocacy: Act as the voice of the customer within the organization, advocating for customer needs and requirements to internal teams.
Issue Management: Collaborate with Technical Support and Customer Engineering teams to ensure timely resolution to customer issues.
We are the trusted source for open source, delivering hardened and secure builds. We are venture-backed and serve Fortune 500 enterprises and global industry leaders.
Lead critical activities such as onboarding, escalations, training, risk mitigation, and renewals for a shared customer book.
Handle customer cases via a round-robin system, ensuring timely responses and high-quality outcomes.
Partner with cross-functional teams to provide holistic support and maintain accurate data in Salesforce.
Muck Rack is the leading SaaS platform for public relations and communications professionals. It is a founder-controlled, fully distributed company with a culture of resilience, transparency, ownership, and customer devotion.
Handle inbound and outbound calls in a fast-paced call center environment.
Manage patient communications via SMS, chat, and email.
Maintain patient records, ensure HIPAA compliance, and resolve concerns with first contact resolution.
Herself Health is a primary care startup focused on women aged 65 and older. With a team of 100+ colleagues, they are dedicated to providing specialized, patient-centric care.
Drive organizational-level insight and risk identification through analysis of NPS, CSAT, churn, and account health.
Design strategic measurement frameworks and leading indicators for retention and expansion.
Influence cross-functional priorities through executive reporting and data-backed recommendations.
Scorpion is the leading provider of technology and services helping local businesses thrive through marketing tools and AI support. It fosters a culture of winning mindset and teamwork, with real human experts committed to client success.
Lead a high-impact customer success organization focused on retention, expansion, and long-term customer value.
Drive adoption, renewal performance, and revenue growth by building scalable customer success strategies.
Partner with Sales, Product, Support, Engineering, and Operations to shape the customer journey and improve business impact.
Jobgether is an AI-powered job matching platform that connects candidates with employers. The company offers a transparent and collaborative culture focused on learning, innovation, and impact.
Respond to member and staff inquiries via the centralized ticketing system with timely, accurate support.
Process a variety of membership, childcare, and program transactions across YMCA operating systems.
Complete audits of account data and escalate issues to ensure data integrity and SLA adherence.
YMCA of the USA is a nonprofit organization that strengthens communities through youth development, healthy living, and social responsibility. It operates remotely with a culture centered on caring, honesty, respect, and responsibility, and serves a wide network of YMCA associations nationwide.
Design and architect automated enforcement systems and review workflows that scale effectively while maintaining high accuracy.
Review flagged content to drive enforcement and policy improvements, focusing on detecting AI-enabled influence operations and election interference.
Keep up to date with emerging AI policy enforcement best practices and evolving threat actor tactics to inform decision-making.
Anthropic creates reliable, interpretable, and steerable AI systems. Our quickly growing team consists of researchers, engineers, policy experts, and business leaders working to build beneficial AI systems.