Own day-to-day relationships for a book of 120+ accounts, driving engagement and renewals.
Use data and dashboards to track health signals and forecast renewal outcomes.
Identify expansion opportunities and collaborate with Sales to grow customer value.
Netlify is the most popular platform for building, deploying, and scaling modern web applications, serving millions of developers and organizations. It is a Series D company with over $200M in funding, fully distributed, and focused on creating a collaborative and inclusive culture.
Educate healthcare providers on patient support programs and access resources, including reimbursement and specialty pharmacy networks.
Provide local expertise on payer policies, coding changes, and claims submission to enhance access for approved oncology therapies.
Collaborate with internal stakeholders and report payer trends to support key account management and patient services.
AbbVie discovers and delivers innovative medicines and solutions for serious health issues in immunology, oncology, neuroscience, and aesthetics. It is a large global biopharmaceutical company with a collaborative culture focused on making a remarkable impact.
Drive measurable value realization within the first 90 days post-sale and own renewal and expansion strategy for your portfolio.
Develop multi-threaded relationships across decision-makers and create structured success plans tied to customer KPIs.
Proactively identify churn indicators through behavioral data and develop structured save plans with clear ROI articulation.
Karbon is the global leader in AI-powered practice management software for accounting firms, providing an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently. They are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List.
Own a portfolio of enterprise clients, building consultative relationships and driving adoption and value realization.
Lead client health monitoring, renewals, and identify growth opportunities across assigned accounts.
Work cross-functionally with Sales, Product, Support, and other teams to align client priorities with Rithum’s capabilities.
Rithum is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV.
Serve as the customer champion and dedicated account owner for assigned customers, driving satisfaction and loyalty through proactive engagement.
Act as a product leader and trusted advisor, providing recommendations and leading effective customer presentations.
Guide customers throughout the product lifecycle, from initial rollout to ongoing management, renewals, and expansion opportunities.
MediSpend provides SaaS solutions for medical affairs and compliance. The company fosters a customer-centric culture and supports a fully remote workforce with a focus on employee well-being.
Own a portfolio of Enterprise accounts as the primary relationship steward, building proactive, outcome-driven strategies that deliver measurable value and drive retention and expansion.
Develop SMART goals collaboratively with customers, track progress rigorously, and demonstrate the quantified impact of the Conga platform on their business.
Align closely with Sales counterparts to drive shared account strategy, identify risks early, and co-create mitigation plans that protect the relationship and revenue.
Conga aligns commercial operations so companies run as connected, smarter businesses by unifying pricing, quoting, contracting, rebates, and communications. With over 10,000 customers worldwide—including more than 50% of the Fortune 100®—Conga fosters a community where colleagues can innovate and grow, with every voice heard.
Own the customer's renewal, usage, and adoption of Kenect product features.
Identify, strategize and execute account expansions, feature upsells and cross-sales.
Deliver group and individual user informational and training sessions about Kenect features.
Kenect is a leading AI-powered texting and reputation management platform used by 10,000+ dealerships and service businesses across North America. They are a fast-growing, mission-driven team building technology that strengthens human connection in a digital-first world.
Manage client relationships throughout the entire client lifecycle, from sales to implementation and ongoing business reviews.
Oversee client success activities, including KPI metrics, reporting, and identifying cross-sell opportunities.
Collaborate with internal teams (IT, Product, Operations) to ensure client satisfaction and performance goals.
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise. The company is a multi-year recipient of the Top Workplaces award and has been recognized as Black Book's #1 specialty RCM solution provider and an Inc. 5000 fastest-growing company for eleven years.
Manage a portfolio of 100-200 named accounts, using AI tooling to prioritize and drive outcomes.
Conduct workshops and create success plans to maximize customer value and ensure adoption.
Collaborate cross-functionally with Sales, Support, and Product to resolve technical issues.
Samsara is the pioneer of the Connected Operations Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights. We are a public company with a diverse workforce, committed to improving the safety, efficiency, and sustainability of the operations that power the global economy.
Manage a portfolio of Food and Healthcare Assurance clients remotely, serving as the primary commercial contact from quoting to renewal.
Handle quoting, order processing, CRM data, renewals, and cross-selling across two business lines.
Build and maintain client relationships through structured contact plans, resolving issues, and driving revenue growth.
Eurofins Scientific is an international life sciences company providing analytical testing services across food, environment, pharmaceutical, and cosmetic industries. With over 65,000 staff in 60 countries and 950+ laboratories, it is a global leader in testing and assurance, fostering an entrepreneurial and decentralized culture.