Remote Customer service Jobs · Communication

Job listings

  • Assist clients via phone, chat, and video
  • Support trainers and clients with program questions
  • Maintain strong customer relationships

Dog Academy is seeking a Customer Support Specialist to assist clients and trainers in our remote call center support team. They value diversity in their workplace and are an equal opportunity employer.

  • Making energy easy, helping customers understand bills and tariffs.
  • Solving problems like billing queries and meter issues quickly.
  • Handling queries from start to finish without transfers.

Octopus Energy is a company that provides 100% renewable electricity and gas to homes across the UK. They are known for their excellent customer service and commitment to sustainability.

  • Respond to client inquiries regarding travel destinations.
  • Deliver professional customer service through phone, email, and online platforms.
  • Assist with reservations, booking confirmations, and itinerary management.

Destination Knot is a licensed travel agency specializing in cruises, resorts, group travel, and personalized itineraries. They are committed to exceptional client care, professional training, and creating memorable travel experiences in a supportive environment.

$40,278–$48,334/yr
Canada 4w PTO

  • Manage a caseload of in-progress applications through the underwriting process
  • Coordinate and follow up on medical exam bookings with vendors and clients
  • Handle inbound calls and respond to client emails

PolicyMe is Canada’s leading digital insurance solution, offering straightforward and affordable financial protection for families. They operate with a remote-first culture, attracting top talent from across Canada, with employees who are ambitious, yet humble.

  • Partner with customers, turning business outcomes into actionable objectives.
  • Guide customers on GitLab platform, best practices, and use cases.
  • Act as the GitLab liaison for questions, issues, or escalations.

GitLab is the intelligent orchestration platform for DevSecOps. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how we work: incorporating AI into daily workflows.

US 3w PTO

  • Responsible for being the main point of contact for TPA (an external client) for new group implementations.
  • Ensure all requirements are documented in the standard project templates and tools.
  • Manage day to day coordination and task managements for a pod of Implementation Managers and/or Implementation Specialists to maintain workplace productivity.

SmithRx is a rapidly growing, venture-backed Health-Tech company aiming to disrupt the Pharmacy Benefit Management (PBM) sector. They accomplish this through technology and customer service, with a mission-driven and collaborative culture that inspires employees.

$85,000–$125,000/yr
US Unlimited PTO

  • Spearhead the client implementation process, including kick-off, workshops, configurations, integrations, adoption, and training.
  • Maintain consistent communication with leadership, project teams, and clients.
  • Lead the implementation lifecycle, fostering robust relationships with key HR Acuity clients and ensuring their organizational needs are met with excellence.

HR Acuity is the leading provider of employee relations case management and investigation software. They help organizations standardize how workplace issues are reported, documented, and investigated, building trusted, inclusive cultures where employees feel safe.

$39,200–$72,800/yr

  • Advise and arrange travel for corporate business customers.
  • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services.
  • Arrange and book domestic and international business travel for air, road, rail, and accommodations.

Amex GBT helps colleagues find inspiration in travel as a force for good and can make an impact on the industry. They offer an inclusive and collaborative culture where voices are valued and provide career advancement opportunities.