Own the end-to-end success of assigned accounts, delivering white-glove onboarding and long-term value across booking, ticketing, and marketing.
Drive adoption, retention, and expansion by proactively monitoring client health, identifying risks, and partnering with Sales on renewals.
Operate at the system level by maintaining clean account documentation, surfacing product insights, and contributing to scalable success frameworks.
Opendate helps live music venues, performing arts centers, museums, and attractions sell more tickets, build stronger communities, and run better events. We’re growing quickly, and we’re looking for people who enjoy solving problems, taking ownership, and helping shape the future of live entertainment technology.
Drive scalable engagement across a large portfolio of SMB customers through email campaigns and automation.
Analyze account data to generate insights and prioritize actions for customer health and retention.
Collaborate cross-functionally with Product, Sales, Marketing, and Support to drive customer value.
Fleetworthy offers a complete technology suite for fleet readiness, including safety, compliance, toll management, and weigh station bypass. Trusted by 75% of top North American fleets, the company supports millions of vehicles and fosters a diverse, inclusive culture.
Guide students and families through personalized academic research journeys, ensuring progress and successful outcomes.
Serve as the primary point of contact, providing proactive support and regular updates to maintain strong relationships.
Manage individualized plans, monitor progress, and implement strategic interventions to keep projects on track.
They are an education services company that helps students achieve ambitious academic goals through personalized research journeys. The team is remote and collaborative, focused on making a meaningful impact in international education.
Assist clients with booking hotels and resorts for personal and group travel.
Research and recommend accommodations based on client preferences.
Confirm reservations and provide clients with necessary booking details and documentation.
A modern travel planning company dedicated to creating stress-free and memorable getaways. They offer a supportive team culture and ongoing mentorship.
Handle basic investigation of auto claims including coverage, liability, and damages.
Identify customer needs and provide excellent customer service using appropriate skills.
Apply understanding of insurance policies and company systems to resolve claims.
National General, a part of The Allstate Corporation, offers home, auto, and accident and health insurance through independent agents and directly to consumers. With Allstate protecting nearly 16 million households, the company fosters an innovative environment where employees can explore ideas and take pride in their work.
Serve as the named security concierge for high-net-worth clients, owning their entire protection journey from onboarding to ongoing management.
Provide hands-on technical support and trusted advisory, translating complex security concepts for non-technical principals.
Partner with engineering to resolve issues and help build the concierge playbook as the company scales.
Cloaked is a consumer privacy and identity platform that lets users generate masked emails, phone numbers, and payment cards, and scrubs their information from data-broker sites. Backed by a $375M Series B, the company has protected over 10 million identities and removed over a billion records from data brokers.
Coordinate scheduling of healthcare workers and staff client shifts.
Screen, hire, and support caregivers while providing HR support.
Manage service delivery platform and prepare daily/weekly staffing reports.
Cloverleaf Care is a rapidly expanding US-based healthcare services company that coordinates care for clients. They have a supportive remote team environment with over 10 years of remote work experience and emphasize respect, appreciation, and employee involvement.
Resolve escalated customer cases through advanced troubleshooting and cross-functional coordination.
Serve as the primary escalation point and mentor for Tier 1 support agents.
Identify systemic issues and collaborate with teams to improve customer experience and workflows.
Scout Motors is reviving the iconic Scout vehicle by developing electric and hybrid SUVs and trucks. The company fosters an inclusive, entrepreneurial culture and is building a new team from the ground up.
Lead and manage a team of Customer Onboarding Managers, ensuring a high level of customer service, TTV, and satisfaction.
Work with customers in the mid-market and enterprise segments, coordinating with management and leadership at all levels.
Develop and implement onboarding processes and strategies that are efficient, scalable, and tailored to different customer segments.
Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better. Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution.