Remote Customer service Jobs · Customer Service

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  • Respond to client inquiries regarding travel destinations.
  • Deliver professional customer service through phone, email, and online platforms.
  • Assist with reservations, booking confirmations, and itinerary management.

Destination Knot is a licensed travel agency specializing in cruises, resorts, group travel, and personalized itineraries. They are committed to exceptional client care, professional training, and creating memorable travel experiences in a supportive environment.

$40,278–$48,334/yr
Canada 4w PTO

  • Manage a caseload of in-progress applications through the underwriting process
  • Coordinate and follow up on medical exam bookings with vendors and clients
  • Handle inbound calls and respond to client emails

PolicyMe is Canada’s leading digital insurance solution, offering straightforward and affordable financial protection for families. They operate with a remote-first culture, attracting top talent from across Canada, with employees who are ambitious, yet humble.

  • You will handle inbound customer service calls regarding general queries, advice and progress checks.
  • Assist with appointment booking and payment calls.
  • Capture data with great attention to detail.

Teleperformance is a global outsourcing contact center with numerous UK sites, known for its strong work ethic and excellent results. They are recognized as a great place to work, offering fantastic service and career opportunities.

$84,384–$109,498/yr

  • Oversee daily workflows and processes within the Client Services team.
  • Provide accurate information to shareholders and client service team members.
  • Ensure accurate client communications with excellent analytical and problem-solving skills.

SRS Acquiom redefines how complex M&A and loan agency transactions get done with human expertise and technology. They have supported over 10,000 deals worth more than $1.7 trillion since 2007 and are committed to building careers.

  • Accountable for making decisions supported by policy based on confidential financial information to determine qualification for CICP, Charity programs, or payment arrangements.
  • Verify coverage and authorization for all scheduled procedures using scheduling and registration information; populate price estimate tool to decide patient portion.
  • Act as a liaison between patients, physicians, patient clinics, case management, centralized billing office, third party Medicaid eligibility vendor and community agencies.

CommonSpirit has over 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services and is accessible to nearly one out of every four U.S. residents. They are committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

$39,200–$72,800/yr

  • Advise and arrange travel for corporate business customers.
  • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services.
  • Arrange and book domestic and international business travel for air, road, rail, and accommodations.

Amex GBT helps colleagues find inspiration in travel as a force for good and can make an impact on the industry. They offer an inclusive and collaborative culture where voices are valued and provide career advancement opportunities.

  • Represent a diverse lineup of products and brands committed to customer service excellence.
  • Answer questions about orders and requests, account status, products, and services.
  • Take ownership of issues and follow through to solve problems while exercising sound judgment.

VIPdesk Connect is a certified B-Corp and Best Workplace winner committed to team member happiness. They partner with iconic brands to provide an elevated customer experience. The company fosters a supportive workplace where team members feel comfortable sharing ideas and working together.

  • Act as a trusted point of contact for high-value travelers.
  • Manage complex and sensitive situations with autonomy, precision, and discretion.
  • Collaborate closely with internal teams to investigate issues and anticipate needs.

OnSpot is a travel technology scale-up with 20 years of expertise, redefining the traveler experience for premium and luxury travel brands worldwide. Operating across 5 continents and more than 130 countries, we support over 300,000 travelers each year, combining cutting-edge technology with high-touch, concierge-level service to deliver seamless, personalized journeys at scale.

  • Answer real-time customer phone, email or chat inquiries.
  • Triage and troubleshoot problems with customers.
  • Focus on problem resolution while providing proficient customer service.

Applied Systems is transforming the insurance industry. They are building a team ready to learn and deliver innovative software and services within a culture built on values.

$50,000–$65,000/yr

  • Provide initial partner support and convey resolutions to customers
  • Walk customers through problem-solving processes and provide assistance
  • Assess customer issues and properly escalate incidents as needed

Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application.