Remote Customer service Jobs · Customer Service

• Manage retailer accounts and support order placement and maintenance for Czech and Slovak markets.
• Handle warranty claims and resolve customer queries within 48 hours.
• Collaborate with territory managers and departments to ensure timely product delivery and outstanding service.

Trek builds bicycles and cycling products they love, providing incredible hospitality to customers and aiming to get more people on bikes. They were named to Fortune Magazine's list of Top 100 Best Companies to Work For.

• Identify, research, process, and resolve customer inquiries regarding health insurance benefits, claims, and eligibility.
• Analyze medical records and apply medical necessity criteria to determine the appropriateness of benefit requests.
• Maintain accurate records, meet quality and timeliness standards, and coordinate with internal departments and external organizations.

Blue Cross Blue Shield of Arizona provides health insurance products and services to individuals, families, and businesses, aiming to inspire health and make it easy. The company has been recognized as a Healthiest Employer and has transformed healthcare for over 80 years with teams in Phoenix, Tucson, Chandler, and Flagstaff.

• Act as the principal person in charge of the Ombudsman channel in Brazil, ensuring compliance with Central Bank regulations and managing all incoming demands.
• Prepare semiannual reports and manage the Reclame Aqui channel to maintain a company score above 8.0.
• Serve as subject matter expert for client inquiries, focusing on trade-related issues and local Brazilian payment systems like Pix.

Bybit is a leading cryptocurrency exchange and digital financial platform serving over 80 million users globally. The company fosters a high-performance environment with a global team of ambitious builders and innovators.

• Respond promptly to guest inquiries via email, phone, and OTA messaging.
• Handle and resolve guest complaints and issues efficiently.
• Coordinate with internal teams and property managers to meet guest requests.

Extenteam provides outsourced staffing solutions for various client roles. They offer remote work opportunities with a focus on support services.

• Answer inbound patient calls and schedule appointments professionally.
• Maintain accurate patient records using Tebra EMR and ensure HIPAA compliance.
• Communicate with patients regarding intake forms and scheduling updates.

Our client is a growing healthcare practice that provides patient care. The practice seeks a dedicated team member to support its operations.

• Assist clients with researching, planning, and booking hotel accommodations based on preferences and needs.
• Respond to inquiries via phone, email, and online chat with accurate information on amenities, pricing, and availability.
• Maintain detailed records of interactions and collaborate with team members to ensure seamless client experiences.

We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We offer a supportive team culture, flexible remote work, and full training to help you deliver excellent customer service.

• Assist clients in selecting and booking hotel accommodations
• Provide accurate information on hotel amenities, pricing, and availability
• Maintain detailed records of client interactions and bookings

We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We are committed to delivering excellent customer service and helping travelers create unforgettable experiences worldwide.

• Lead a seasonal team of 30 Print Quality Resolution Assistants and 2 Specialists, ensuring premium customer experience and high print quality standards.
• Manage real-time phone queues, adjust staffing to meet service levels, and partner with Workforce and Print Quality teams on policy and training.
• Monitor team case data in Salesforce, surface trends to leadership, and provide regular performance updates on quality metrics and CSAT.

Minted operates a marketplace empowering independent artists to sell and scale their work, connecting them with a global audience. The company is headquartered in San Francisco, employs over 350 full-time employees plus seasonal workers, and has raised over $300M from top-tier investors.

• Make outbound calls to existing healthcare members
• Educate members on their plan benefits and available services
• Deliver compassionate, professional customer service

Knowledge Rhino connects healthcare members with their plan benefits and services. They are a growing remote team with a supportive culture.

• Educates patients about eligible healthcare services and directly schedules them with the provider team.
• Builds trust-based relationships by empathetically addressing patient inquiries and objections.
• Makes outbound calls to educate patients on Strive's holistic care model and schedules provider visits.

Strive Health is on a mission to transform chronic conditions by identifying risk earlier, coordinating thoughtful care, and supporting people through every stage of their health journey. The company is a passionate team that cares deeply about making an impact, shows up as One Team, and elevates the everyday.