Remote Customer service Jobs · Customer Service

• Serve as a friendly and professional point of contact for customer inquiries.
• Build trust and maintain strong relationships with customers.
• Maintain accurate customer information and records.

The company is seeking a Customer Care Advisor to deliver exceptional service. It values diverse backgrounds and provides training and support.

• Respond to member and staff inquiries via the centralized ticketing system with timely, accurate support.
• Process a variety of membership, childcare, and program transactions across YMCA operating systems.
• Complete audits of account data and escalate issues to ensure data integrity and SLA adherence.

YMCA of the USA is a nonprofit organization that strengthens communities through youth development, healthy living, and social responsibility. It operates remotely with a culture centered on caring, honesty, respect, and responsibility, and serves a wide network of YMCA associations nationwide.

• Investigate and resolve auto physical damage and property damage claims in a timely manner.
• Serve as primary customer contact, handling high volume calls and providing exceptional service.
• Collaborate with team members and document claims activities accurately.

Mercury Insurance is a midsize insurance company dedicated to helping people reduce risk and overcome unexpected events. They have been recognized as one of America's Best Midsize Employers for 2025 and foster a collaborative, growth-oriented culture.

• Provide technical and sales support to customers, including warranty evaluation, field service scheduling, and troubleshooting.
• Perform remote and onsite commissioning, training, and repair supervision for industrial equipment.
• Inspect, test, and document machinery operations to ensure safety and compliance with specifications.

Pyrotek is a global leader in high temperature materials, delivering innovative solutions to industries worldwide. With a global team dedicated to continuous improvement, the company fosters a culture of technical excellence and collaboration.

• Consult with clients to understand their travel preferences, budget, and needs.
• Recommend and book flights, accommodations, transportation, and activities.
• Create customized itineraries for individuals, families, and groups.

We specialize in curating seamless, unforgettable travel experiences with a focus on group travel, luxury vacations, and personalized itineraries. Our company size is not specified, but we offer remote work with flexible hours and exclusive travel perks.

• Respond promptly to customer inquiries via ticketing systems and written channels.
• Guide customers through products, subscriptions, and order-related questions.
• Build strong customer relationships through empathetic and solution-oriented support.

The company is a wellness-focused brand that provides products and services to customers. It operates as a remote-first startup with a young, collaborative team culture valuing ownership and continuous improvement.

• Manage customer interactions and resolve service requests with professional communication.
• Handle inbound and outbound calls for scheduling, billing, and account support using internal systems.
• Collaborate with internal teams to ensure timely resolution of customer issues and maintain accurate records.

Our partner is a company that provides customer care solutions for residential customers. The organization values reliability, teamwork, and service excellence, offering a supportive culture with career growth opportunities.

• Assist customers via phone, chat, and email with accounting, payroll, and software-related questions.
• Troubleshoot issues and guide users through product features in a fast-paced environment.
• Maintain accurate records and communicate feedback to support product improvements.

• Provide remote assistance via video conferencing and phone to members and non-members.
• Analyze, establish and update personal and business member relationships while recommending appropriate products and services.
• Meet or exceed all sales and performance goals through key performance indicators and core values.

Randolph-Brooks Federal Credit Union (RBFCU) is the largest credit union in Texas with more than 1 million members and total assets exceeding $15 billion. Recognized for financial stability and frequently acknowledged as one of the best workplaces in Texas, RBFCU offers a culture of growth and service.

• Handle customer enquiries and emergency situations over the phone with professionalism.
• Meet service delivery targets by resolving queries in a timely and consistent manner.
• Use multiple systems to accurately record interactions and build customer trust.

Capita is an outsourcer that helps clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, we support primarily UK and European clients with people-based services underpinned by market-leading technology.