Provide multi-channel support by managing phone calls, tickets, chat, and social media interactions.
Deliver accurate and timely assistance to resolve inquiries, complaints, and return/refund requests while following company procedures and policies.
Build strong customer relationships through clear, empathetic, and proactive communication.
BiOptimizers helps people go from baseline health to peak biological performance by developing science-backed supplements and wellness tools. As a remote-first company with a globally distributed team, they focus on clarity, autonomy, and operational excellence, designing every role to support the health and performance of both customers and their organization.
Enjoy making outbound calls and reaching out to patients, members, and customers
Outreach to patients to schedule appointments for preventative health screenings
Assist members and patients with benefits and insurance information
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. Interacting with 1 in 3 Americans every day, they deliver positive healthcare experiences and improving outcomes.
Take inbound calls from patients, providers and members
Support members with their insurance needs, questions or concerns
Answer inquiries on benefit claims, appeals, and authorizations
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.
Lead departmental strategy, developing customer service aligned with business objectives.
Build a customer-centric culture, championing a customer-focused mindset.
Develop and coach teams, mentoring associates to build capabilities and improve performance.
Personify Health created the first and only personalized health platform—bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. They serve employers, health plans, and health systems with data-driven solutions that reduce costs while actually improving health outcomes.
Respond to client inquiries regarding travel options and reservations.
Assist with booking and confirming flights, hotels, cruises, and vacation packages.
Maintain accurate client records and documentation.
Destination Knot's Travel Customer Service Representatives assist clients with travel inquiries, reservation support, and coordinating vacation details. They have a supportive and collaborative team culture.
Assist clients with booking and confirming flights, hotels, cruises, and vacation packages
Respond to travel-related questions and provide reservation updates
Review booking details for accuracy, including dates, traveler information, and accommodations
They are seeking dependable and service-driven individuals to join their team in customer service. They offer structured training and ongoing support to help you succeed in a remote environment.
Assist clients with researching and booking vacation packages, hotels, and cruises
Provide support during the reservation and confirmation process
Respond to client inquiries regarding travel details and requirements
They assist clients with coordinating vacation arrangements, confirming reservations, and ensuring a smooth booking experience. They are an entry-level opportunity within the travel industry that provides structured onboarding and ongoing training.
Coordinate and confirm travel reservations for clients.
Communicate professionally with clients regarding itinerary updates and travel requirements.
Collaborate with team members to ensure smooth booking processes
Destination Knot is a travel company, assisting clients with booking and confirming travel arrangements. They value providing comprehensive training and ongoing support.
Supervise financial support services employees to ensure quality service delivery and client satisfaction.
Supervise staffing and workflow volumes, and allocate staffing resources effectively.
Ensure team members follow established workflow process, and serve as initial point of contact for questions and concerns.
Williams Lea by RRD is a global business support services company with over 200 years of experience delivering world-class business solutions. They specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services. With a presence in North America, the UK, Europe, and Asia Pacific, they have thousands of employees globally, all working together to help their clients operate more efficiently and effectively.