Remote Customer service Jobs • Customer Success

We’re seeking a proactive and driven Customer Success Manager (CSM) to join our EMEA-focused team. In this role, you’ll be instrumental in ensuring the success of deployments, fostering long-term client relationships, and expanding Canary's presence within the Mid-Market and SMB accounts across EMEA. Accountabilities include client onboarding, driving customer value, relationship management, and portfolio growth.

As a Scaled Customer Success Manager at Signifyd, you will drive success, net revenue retention, and expansion within our Mid-Market portfolio. As a member of this segment’s team of Scaled CSMs, you will proactively engage existing merchants using key metrics, mitigate churn risks, and onboard new merchants. The ideal candidate is results-oriented and comfortable engaging with a high volume of clients daily.

This role exists to ensure they’re delivering not just outcomes, but true partnership to their most influential customers, playing a critical role in scaling their ability to serve complex accounts, driving consistency in execution, and unlocking expansion opportunities. Furthermore, this leader will manage a team of Customer Success Managers across the West Coast.

As a Customer Success Manager at Secureframe, you will be an integral part of our team, ensuring client success and satisfaction by nurturing relationships, understanding needs, and aligning services with business objectives. This role involves close collaboration with various teams and focuses on managing customer activities, analyzing engagement, and driving renewals, all while refining processes for greater efficiency.

As a tech-savvy Customer Success Manager, you will own relationships with about 200 customers, onboarding new enterprise accounts, understanding their needs, and helping them succeed using our products. You'll identify expansion opportunities, gather feedback, and share insights across the organization, collaborating with Product, Sales, Support, and Business Development teams. This is a full time remote position.

As a Senior Customer Success Manager, you will manage a larger and more complex book of business, leading high-impact customer engagements, expansions, and rollouts. You will act as a trusted advisor to executive stakeholders, proactively drive customer success strategies, and confidently manage escalations while maximizing growth opportunities. Your ability to navigate complex customer landscapes will be crucial to the role’s success.

Join Oowlish, one of Latin America's rapidly expanding software development companies, is seeking experienced technology professionals. As a valued member, you will collaborate with premier clients from the United States and Europe, contributing to pioneering digital solutions. Remote work allows you to craft a work-life balance. We're looking for candidates who are passionate about technology, proficient in English, and excited to engage in remote collaboration for a worldwide presence.

Drive the success of Procore’s Enterprise customers. Serve as the product champion of Procore and as a subject matter expert. Help organizations understand best practices around construction technology and solutions, and the many business benefits they can provide. Provide clients with important recommendations on how to maximize the value of their Procore technology, and what other products they can benefit from. Partner closely cross-functionally with Sales, PS, Support, Product and Marketing.

An entrepreneurial, analytical, and relationship-obsessed Customer Success Manager is wanted to build systems that support a growing number of subscription customers. This role supports the management of relationships from onboarding through to renewal and beyond, aiming to provide the best client experience possible.

The Customer Success Manager executes foundational customer success strategies to ensure customer satisfaction, drive product adoption, and help customers achieve their business goals. This role focuses on building and maintaining strong customer relationships, providing proactive support, and driving measurable outcomes such as improved customer health, retention, expansion and satisfaction.