As a ‘doer’, you will ultimately be responsible for the crucial, tactical fundamentals of a software application deployment, and the success of the day to day dynamics between the Vector team and our customer. A successful candidate will demonstrate strengths in interpersonal skills and communication. Able to travel up to 50% to customer locations.

As a Customer Success Associate, you will support the team in working with clients and drive customer adoption of the VerityData platform. You will engage with clients, generate reports, and explain VerityData's value proposition to prospective users.

As a Customer Success Specialist, you'll work with underserved accounts, building client relationships and identifying growth opportunities. The role requires strong communication and analytical skills to drive results and ensure client success by reaching out to customers, monitoring accounts, and driving portfolio revenue growth.

The Customer Success Manager will play a crucial role in growing relationships with partners while helping them deliver cybersecurity to their customers through the Huntress platform. This role is responsible for driving business efforts toward expansion, loyalty, renewals, partner satisfaction, and mitigating churn. The manager will work closely with both sales and marketing to devise creative ways to help partners meet their business objectives.

You will help leading companies empower their teams with training in the latest technologies so that they can develop powerful new products and services on a global scale, provide highly-professional customer service to executives and managers in large corporations, and maximize learner engagement and satisfaction.

Our CSMs are responsible for building strong, outcome-based relationships with our named accounts, enabling them to expand their international footprint and grow revenues from those accounts moving forward. As a CSM, you’ll be reporting to the Regional Head - CX and working closely with your peers and cross-functional stakeholders.

In this role, you’ll quarterback the relationship with Monte Carlo’s most significant and most strategic customers to help them bring trust to their data by planning and executing enterprise rollouts, navigating stakeholders, defining best practices, articulating value, nurturing expansion opportunities, and collaborating across teams. This role will be fully remote in London, UK.

Become a Tekmetric Product Expert and provide detailed account walkthroughs, assisting new customers with implementation. Clearly communicate account setup requirements and educate customers on Tekmetric capabilities. Collaborate with sales, customer success, operations, support and engineering teams, leveraging feedback for continuous improvement to the onboarding process.

As a member of our Solutions team, you'll be the owner of ongoing consultative relationships with our most important clients, playing the role of quarterback for pre-sales, implementations, and ongoing optimization. You will provide strategic direction to clients and create reports showcasing KPI improvements.

Serve as the product expert and mental health advocate, developing relationships and demonstrating the value in the mental health solution. Own the customer lifecycle from implementations to contract renewals. Create and present business reviews with data-based recommendations to senior HR executives. Work cross-functionally to provide customer feedback.