Handle chat requests from potential, new, and existing customers to ensure a satisfying customer experience.
Manage multi-channel communication via phone and email for quick and customer-oriented resolution of inquiries.
Assist existing customers with all aspects of our services, from transaction processing to multi-currency accounts and payment solutions.
Amnis is a fintech company transforming international transaction business for SMEs. It is a fast-growing scale-up with over 4,000 SME clients in Switzerland and Europe, offering a young and dynamic team environment.
Process customer inquiries through the ticketing system in a structured and timely manner.
Support users in effectively utilizing Impower for daily property management tasks such as communication, invoicing, and payment processes.
Analyze and resolve product and process-related customer issues, escalating complex cases to product, engineering, or second-level support.
Impower develops a digital platform for property management, helping companies streamline complex processes. The company has over 50 employees from more than 10 countries, with a focus on independent, sustainable growth.
Handle client inquiries via live chat, email, and telephone with high-level service.
Perform personal clientele analysis and promote products and services.
Maintain excellent relationships with prospective and existing clients while cooperating with other departments.
XM is a global financial services provider offering online trading solutions. It fosters an intellectually stimulating work environment with continuous personal development opportunities.
Provide exceptional support to guests via calls, emails, and chat, ensuring every interaction ends with a smile.
Collaborate with internal teams to address queries accurately and promptly, improving overall satisfaction.
Continuously identify process enhancements to deliver efficient and delightful customer experiences.
Headout is a travel marketplace connecting guests to real-life experiences, from tours to museums to live events. With $200M+ in revenue and a profitable business, the company values ownership, craft, and impact.
Provide exceptional customer care via phone, email, live chat, and social media, ensuring patient safety and satisfaction.
Meet performance targets for ticket volume, call handling, and customer satisfaction scores with high attention to detail.
Collaborate with clinical, pharmacy, and other teams to resolve issues and improve patient experience.
HeliosX is a digital healthcare platform that provides faster, easier access to healthcare through brands like MedExpress and Dermatica. In 2025, the company treated 1.7 million patients, reached £781m in revenue, and was recognized in the Sunday Times Top 100 fastest-growing tech companies, with a diverse team of engineers, scientists, and healthcare professionals.
Analyzes received support requests and identifies appropriate solutions based on technical skills.
Escalates support requests that cannot be resolved at Level 1 to higher technical levels.
Ensures monitoring and management of support requests throughout their lifecycle.
Expleo is a global engineering, technology, and consulting service provider that partners with leading organizations to guide them through business transformation. With over 50 years of experience and a presence in 30 countries, Expleo helps clients achieve operational excellence and future-proof their businesses.
Provide front-line support and occasional sales assistance to English, Spanish, and Russian-speaking drivers and fleet managers in the USA and Canada.
Proactively identify areas for product/service improvements and participate in implementing solutions to increase customer satisfaction, growth, and retention.
Work as a team player with a desire to impact the organization and grow into upper-level positions quickly.
HOS247 LLC is a growing technology company that provides hardware and software solutions to trucking companies in the USA and Canada. Their top-rated ELD Logbook and Fleet Management system ensures transportation compliance and delivers superior visibility, safety, and productivity for commercial fleets.
Assist customers with product inquiries and concerns.
Ensure customers are delighted and satisfied with their interaction.
Turn dissatisfied customers around in case of shipping or product delays.
Dalstrong is a large international kitchen knife and cookware e-commerce company based in Canada with a team distributed around the world. They have a fun remote start-up culture.
Own the quality of Korean music content, including lyric synchronization and metadata accuracy.
Polish top albums and maintain high-coverage for top-charting releases.
Collaborate on time-sensitive ad-hoc projects and refine internal review guidelines.
Welo Global is a company that combines music expertise with AI data quality to improve streaming experiences for millions of listeners. They are a remote-friendly organization that values precision and collaboration in their team.