Curate and quality-control classical music content based on digital music industry standards.
Manage, aggregate, and edit metadata for large-scale classical and non-classical data projects.
Work with project managers to ensure the best user experience across music content.
Welo Global is a company providing translation, localization, interpretation, and QA testing services for digital music content. They are hiring for a project-based role in Japan and offer benefits like personal leave, pension, and health insurance.
Provide outstanding customer service to users and partners via email, chat, and phone.
Handle inquiries through social media tools like Facebook, App Store, Play Store, and Google Reviews.
Act as a brand ambassador, encouraging sustainable behavior and communicating user needs to internal teams.
Too Good To Go operates the world's largest marketplace for surplus food, connecting food businesses with consumers to fight food waste. With over 133 million registered users and 1,350+ colleagues across 20 countries, the company is a certified B Corp social impact organization.
Provide care to users through calls, chats, and email to help them achieve their online goals.
Analyze user behavior and content to improve satisfaction and guide business success.
Collaborate with product teams to influence support and enhance user experience.
Wix makes it possible for anyone to succeed online. Since 2006, we’ve grown to around 5,500 employees in 22 countries, launched over 40 products, and serve over 278 million users worldwide.
Identify, outreach, engage, and enroll individuals into the program virtually through phone, text, and email.
Offer education about Pair Team's services and explain the benefits of Enhanced Care Management to eligible members.
Manage the end-to-end enrollment funnel and provide consistent updates on stages including delays and blockers.
Pair Team is a tech-enabled medical group reimagining Medicaid and Medicare for underserved populations, delivering whole-person care. They are one of the largest Enhanced Care Management providers in California, with a workforce of nurses, social workers, and medical professionals, and have demonstrated a 58% reduction in emergency department visits.
Provide day-to-day support to the Account Management Team, handling order management, delivery coordination, returns, reships, and customer data maintenance.
Serve as a key point of contact for escalations from platform partners, ensuring timely and high-quality issue resolution.
Identify process gaps and help develop initiatives to continuously improve service quality.
Spreetail propels brands to increase their ecommerce market share globally while improving operational costs. It is building one of the fastest-growing ecommerce companies in history.
Provide care to users through calls, chats and email, guiding them to achieve their online goals.
Analyze user behavior and content to improve satisfaction and recommend solutions.
Collaborate with product teams to enhance user experience and support processes.
Wix makes it possible for anyone to succeed online. With around 5,500 employees in 22 countries, we foster a collaborative culture where small teams work closely together.
Monitor chat conversations for 8+ hours per day to ensure quality.
Track and analyze conversation dynamics between clients and companions.
Evaluate Copilot performance and identify issues with automated replies.
Social Discovery Group (SDG) is one of the world's largest groups of social discovery companies, uniting millions of users on dozens of products. Our international team of 1000+ professionals and digital nomads works all over the world, and we are a two-time "Great Place to Work" winner.
Conduct second-pass quality reviews to ensure linguistic accuracy and consistency across batches.
Validate severity assessments and identify systemic MT quality issues such as recurring error patterns.
Provide high-level qualitative feedback to support final quality reporting and continuous improvement.
Welo Data provides AI services, focusing on language and data solutions for machine learning. They operate as a flexible, freelance-based organization with ongoing project needs.