Deliver customer service excellence by resolving collection issues, invoice discrepancies, and account adjustments.
Proactively manage assigned accounts to reduce delinquency and ensure timely payments.
Collaborate with operations and accounting teams to research and resolve unauthorized credits and payment discrepancies.
Envita Solutions is a total waste management partner transforming complex waste challenges into sustainable solutions. With over 300 employees and a network of over 3,000 supplier partners, the company fosters a culture of safety, integrity, and inclusion.
Provide customer service support for business requests via phone, email, and online portal.
Process orders, returns, replacements, credits, and provide pricing and availability information.
Document service requests in CRM and monitor follow-ups to ensure timely resolution.
Allegion specializes in security around the doorway and beyond with over 14,000 employees globally. The company is committed to building a diverse and inclusive workplace and has been recognized with the Gallup Exceptional Workplace Award.
Manage day-to-day client relationships for assigned accounts, ensuring smooth movement of devices through processing, data destruction, and recycling.
Monitor shipments, resolve customer inquiries, and provide training on platform functionality and reports.
Maintain accurate tracking and documentation to support compliance with R2v3, e-Stewards, and audit requirements.
This company specializes in IT asset disposition (ITAD), managing the secure collection, processing, data destruction, resale, and recycling of enterprise technology. They foster a collaborative, growth-oriented culture with a focus on customer service, operational excellence, and integrity.
Handle Level 2 escalations from support teams, resolving complex seller issues with data analysis in spreadsheets and internal tools.
Train and onboard sellers on platform features, proactively monitor for errors, and advocate for product improvements.
Maintain expert knowledge of seller tools, create documentation, and mentor Level 1 associates to reduce friction.
Max Retail is a cutting-edge technology platform that helps independent retailers sell excess inventory online. The company has a startup culture, emphasizing bias to action and strong documentation habits.
Drive scalable engagement across a large portfolio of SMB customers through email campaigns and automation.
Analyze account data to generate insights and prioritize actions for customer health and retention.
Collaborate cross-functionally with Product, Sales, Marketing, and Support to drive customer value.
Fleetworthy offers a complete technology suite for fleet readiness, including safety, compliance, toll management, and weigh station bypass. Trusted by 75% of top North American fleets, the company supports millions of vehicles and fosters a diverse, inclusive culture.
Oversee end-to-end client case management including tracking, prioritization, and documentation across multiple systems.
Support year-end tax form processing by validating, formatting, QA'ing, and delivering files for various tax forms.
Serve as primary client contact, leading status meetings and providing high-touch communication and client-facing summaries.
Experian is a global data and technology company operating across multiple markets including financial services, healthcare, automotive, agribusiness, and insurance. The company has a team of 25,200 people across 32 countries with a culture that invests in people and advanced technologies.
Manage day-to-day payer implementation projects with timelines and open items across teams.
Prepare polished payer-facing materials including project plans and decision logs.
Coordinate with Clinical, Operations, Finance, and Legal to resolve issues and support post-launch account management.
Chamber Cardio rebuilds the cardiology system around outcomes by equipping independent cardiologists with technology and operational tools. The company partners with physicians to lead population health efforts, combining AI tools with human-centered care to transform heart health at scale.
Review and accurately post insurance and patient payments with precision and efficiency, ensuring alignment with company policy and regulatory standards.
Resolve auto-posted ERA errors daily and assist with month-end reconciliation to maintain clean patient ledgers.
Collaborate with billing staff and client relations to research payment discrepancies and support accounts receivable processes.
Prompt is revolutionizing healthcare by delivering highly automated software to rehab therapy businesses. As the fastest-growing company in the therapy EMR space, Prompt has a talented team passionate about creating a positive impact on patient care and reducing environmental waste.
Handle inbound calls from HP SMB customers to resolve inquiries about orders, payments, shipping, and returns.
Perform outbound follow-ups and collaborate with HP partners to resolve order exceptions and fulfill orders.
Document interactions in case management tools and identify process improvement opportunities.
HP is a leading global technology company that provides hardware, software, and services to customers worldwide. With a large workforce, HP values customer service and innovation, fostering a collaborative and professional culture.
Keep engagements on track by building schedules, tracking milestones, and flagging risks.
Support billing and finance by preparing time-and-expense entries and assisting with invoicing.
Coordinate across delivery teams, consultants, and clients on schedules and logistics.
Caravel | BPM Technology Solutions is an award-winning NetSuite and Salesforce partner and part of BPM LLP, a Top-40 accounting and advisory firm. They are a fully remote team with delivery centers across the US, Canada, India, and the Philippines.