Answer inbound customer calls and provide accurate responses.
Manage customer inquiries via the inbound email queue.
Support the Pending Lender Approvals process.
Caribou aims to provide financial freedom to its customers, allowing them to concentrate on their priorities. The company utilizes technology to connect customers with community banks and credit unions, facilitating a quick process.
Serve as a subject matter expert across member support channels.
Help members understand Public's products and features.
Partner with Legal, Compliance, and Operations to resolve complex member issues.
Public is a long-term investing platform where investors use AI and a vast variety of asset classes, from stocks and bonds to crypto and options, to build portfolios. Headquartered in New York City, Public has raised over $400M and is trusted with billions in assets.
Resolve cancellation requests with tailored solutions
Assist clients based on needs
SAPS LLC is hiring retention specialists for its remote call center team. They focus on reducing cancellations, improving customer satisfaction, and retaining customers.
Develop and analyze workflows for new client launches and existing program optimization.
Ensure business rules reflect customer’s needs and align with system functionality.
Communicate with customers and internal stakeholders.
CareTria helps clients with healthcare and pharmacy benefits. They value your passion and actions, seeking contributors to their team focused on client satisfaction.
Fields customer inquiries by finding innovative ways to respond.
Provides excellent customer service through active listening.
Works with confidential customer information and treats it sensitively.
TP is a global, digital business services company that delivers advanced, digitally powered business services. With over 500,000 employees, they focus on streamlining business in meaningful and sustainable ways, supporting communities, clients, and the environment.
Provide inbound customer support using a call flow guide
Resolve technical issues related to hardware, software, and client products
Track, document, and retrieve information in databases
Concentrix is a global technology and services leader that helps well-known brands improve their businesses with technology and integrated solutions in over 70 countries. They are a human-centered, tech-powered company with over 440,000 employees worldwide.
Receive and respond to customer inquiries and concerns, enhancing satisfaction.
Promote products and services based on customer needs and communicate issues.
Assure operational compliance with all Company policies, procedures, and regulations.
Genus is an agricultural biotechnology pioneer and a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. The company has a presence in over 70 countries with over 3,000 employees and is a leader in porcine and bovine animal genetics.
Build rapport with guests and assist through personality and relationship selling
Exercise the intuitive ability to understand guests' needs and match those needs with company inventory
Set appointments for guests based on their time, location preference, and vehicle needs
EchoPark Automotive is a fast-growing brand in the automotive industry. They are building a business based on treating guests well, taking pride in their work, and sharing opportunities for employees to grow.
Provide consistently magical customer service across all customer service channels
Deliver an excellent customer experience through a customer-first mindset to build long-term, loyal client relationships
Consistently meet and exceed performance goals
Reformation is a sustainable fashion brand committed to bringing eco-friendly clothing to everyone. They are a global brand with over 50 stores and their own sustainable factory, fostering an inclusive culture where employees can grow and thrive.
Manage day-to-day client success KPIs within assigned client base.
Participate in client onboarding and ensure smooth adoption.
Monitor performance metrics and provide actionable insights to leadership.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.