Capture, report and resolve customer feedback regarding their experience using Lovisa.com. Manage customer emails with correct response, follow-up and resolution. The role involves assisting with the online product descriptions, problem-solving for customers including managing the Lovisa Store Locator service.
Binance is seeking an empathetic, communicative, and problem-solving Customer Service Representative to join the Customer Service team, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. Responsibilities include handling high volume live chat, providing accurate information, managing complaints, and going the extra mile to engage customers.
Minted is seeking Customer Service Representatives (CSRs) to join our team for the holiday season and to provide outstanding service to our customers. CSRs use their problem-solving and people skills while working directly with our customers to address their questions through multiple channels – phone, email & live chat. CSRs have excellent written and verbal communication skills and are savvy in working with a variety of systems and technology.
As part of the Community Support team, you will play a key role in upholding Raya’s values and delivering a world-class member experience, being the voice of the company, helping members navigate questions, resolve issues, and feel genuinely supported, approaching support with the same mindset as hospitality.
Provide outstanding support to current and potential caregivers, prioritizing their engagement and satisfaction. Achieve complete resolutions for caregiver inquiries and issues. Collaborate cohesively with the broader Customer Support & Operations Department teams to ensure a positive experience & facilitate smooth and safe rides.
We are looking for a friendly, detail-oriented Customer Service Representative to assist clients with their cruise travel needs. This work-from-home position is ideal for someone who enjoys helping others, is passionate about travel, and thrives in a remote support role. You will be the go-to contact for clients needing assistance with cruise bookings, questions, and trip details.
As the eyes and ears for our team, you'll field customer inquiries and find innovative ways to respond in a collaborative environment. You will interact with diverse individuals daily. As you grow, you'll discover unlimited potential. Your responsibilities include using decision-making skills to resolve issues and address consumer concerns while following company guidelines, resolving complex consumer issues, assisting with billing questions, and providing policy change support.
Utilize your strong problem-solving and people skills to help save our customers time and resources via one-call resolutions, giving our clients the confidence to understand, use, and evangelize Procore's platform. You’ll be provided with the resources to master your craft and clarity of purpose through a shared vision—to improve the lives of everyone in construction. This position will report to the Manager of Customer Support and is based remotely.
We're seeking a detail-oriented Application Support Specialist to join our team, focusing on the WebChart product. You will ensure our clients receive exceptional support, addressing technical issues and facilitating seamless communication between clients and internal teams. As the Application Support Specialist, you will manage and resolve customer inquiries, contribute to product satisfaction, and help retain clients by providing timely and accurate support solutions.
In this role, you'll engineer long-term value by developing a deep understanding of client business priorities, goals, and risks while crafting business-aligned success plans that drive maturity and ROI. You will connect the dots between product capabilities and district needs, presenting bold but grounded paths forward and proving and growing value through data and storytelling.