Remote Customer service Jobs • Troubleshooting

Provide dedicated customer service and technical assistance to users of Trust Wallet’s card payment solutions, serving as the primary point of contact for card users, helping them navigate their card payment experience smoothly, resolving issues quickly, and ensuring high customer satisfaction.

Be at the heart of Trupanion's mission by providing thoughtful, responsive support when pet owners need them most. Assist customers by phone, chat and email in a fast-paced environment. Manage high call volumes, de-escalate difficult situations with empathy, and utilize multiple systems to support customers.

Provide world-class support to users experiencing issues with Warp and to surface issues to the team. User feedback forms the basis for how Warp prioritizes work, and this role will be crucial in shaping our roadmap. Interface with passionate developers from all walks of life and backgrounds, and help them succeed in using Warp.

The Advisor, Customer Resolution role is focused on the successful resolution of the customer experience. The advisor provides focused customer care as needed in uniquely challenging customer situations resolving complex issues and ultimately driving customer satisfaction and retention. The advisor supports the business by directly interacting with customers and collaborating with cross functional departments to highlight and determine the most effective way to resolve customer issues.

Peek is seeking a friendly, passionate, and self-motivated Partner Support Representative to assist activity partners in expanding their businesses utilizing Peek’s SaaS platform, PeekPro. As the initial point of contact for product inquiries and technical troubleshooting, the ideal candidate thrives in a fast-paced setting, exhibits professional responsiveness, and possesses robust problem-solving capabilities. This role is entirely remote.

As a Customer Account Specialist, you will manage relationships between Customer Support, Sales, and Product License Management. Your primary responsibility is to document, manage execution and finalize resolution of account and licensing challenges to ensure customers have a seamless experience when interacting with Magnet. This role requires a passion for problem-solving, strong analytical skills, and the ability to think and work autonomously while balancing accuracy, efficiency, and customer satisfaction.

The Implementation Consultant will own end-to-end onboarding for lower-segment accounts, ensuring rapid, repeatable deployments that drive time-to-value and product adoption. Based in Pakistan, this role supports a portfolio of SMB, CMRL and MM customers across Spanish-speaking markets, delivering standardized implementation plans, training, and configuration guidance remotely.

The Call Center Agent will support both inbound and outbound customer communications and is responsible for delivering exceptional customer service, troubleshooting issues, and qualifying customers for sales opportunities. The position requires fluency in both Quebecois French and American English and the ability to work both onsite at the Dallas headquarters and remotely.

Serve members through effective communication, troubleshooting, proactive learning, and member advocacy over the phone. Maintain high service level standards by meeting or exceeding all service level metrics. Demonstrate empathy and expertise in product and services to determine needs. Contribute to STCU's culture and strategic vision and consistently focus on personal development.

This is a fully remote position requiring exemplary time management skills, the ability to manage multiple tasks, critical thinking, a desire to solve customer problems, and effective communication. You will become a Flock Safety expert, providing quick, friendly assistance via phone, live chat, and email, empowering customers with tips and best practices. You'll also partner with various teams to resolve escalated situations and drive change across the network.