Remote Customer service Jobs · Troubleshooting

Deliver Level 1 support via phone, email, and ticketing for clinical systems and processes, acting as a subject matter expert for specific clinical systems, supporting critical vaccine-related operations, as the first point of contact for clinical staff and stakeholders, providing essential technical and operational support that directly impacts patient care and global health initiatives. Ensure timely, accurate case handling and maintain high service standards. Manage user accounts and access across multiple platforms.

We are seeking a friendly and enthusiastic Product Support Specialist to join our Product Support Team who will be on the front lines supporting, triaging, and resolving customer inquiries and completing various tasks assisting the broader Customer Success team. The ideal candidate must be able to communicate effectively and efficiently with customers, possess problem-solving skills, and above all, have a passion for helping others.

We are seeking a highly skilled and proactive Senior Product Support Specialist to join our Product Support team; as a Senior Product Support Specialist, you will be a primary point of contact for complex customer inquiries, providing expert-level support, in-depth triaging, and effective resolution. You will be a key contributor focused on the success, retention, and expansion of our customer base.

As a Support Specialist, you're the connection between our users and the team behind the scenes, helping users and troubleshooting technical issues through app-based email. Change is constant at Fetch, so you'll need to stay up-to-date. This is a remote, full-time role requiring 3:30pm-12:00am CST, Friday - Tuesday shift and willingness to work holidays.

Seeking a reliable Virtual Assistant to handle routine administrative and customer support tasks. The ideal candidate will manage customer inquiries through email and web chat — no phone support required — and assist with light operational tasks such as blog posting and repetitive administrative duties.

You’ll help customers succeed with Hubstaff by providing clear, friendly, and effective support—primarily via email and live chat. This role is ideal for someone who enjoys problem-solving, loves helping others, and thrives in a fast-paced, remote environment.

Feathr Product Support Representatives play a key role in client success and user experience within the app. They work closely with the Product, Implementation, Education, and the Customer Success Teams to provide excellent customer care and application support to both clients and members of the Feathr flock. The Support Team is responsible for managing third-party software needs for various campaign types. They maintain communication with all users, using their in-app familiarity and customer connections to develop more streamlined user experiences.

On our Social Casino team, you will have a unique opportunity to learn about our games, use a wide variety of tools, and hone your customer service skills. As the first line of contact for our players, we represent the company and the games; you will advocate for the players’ experience and give a voice to their concerns. This is a remote position open to candidates located anywhere in the United States.

The Technical Support team plays a crucial role in delivering an exceptional user experience, helping users get the most value from Nooks. As a Technical Support Engineer, you’ll leverage your technical expertise and problem-solving skills to deliver exceptional support, solving immediate issues while proactively identifying and addressing underlying trends to prevent future roadblocks. The role is ideal for someone who thrives in a fast-paced environment with a rapidly changing product.

As a Customer Support Specialist at Grow Therapy you will be at the forefront of our mission to make high-quality mental healthcare accessible and affordable. You will serve as a passionate advocate for both our Clients and Therapists, ensuring they feel heard and supported throughout their journey with us. You will play a crucial role at Grow by troubleshooting and resolving technical issues.