As a Customer Support Coach, you will be the voice of and advocate for our customers, providing exceptional support. You'll resolve questions and troubleshoot issues across multiple channels to ensure a seamless experience for hotel partners, strengthen client relationships, and promote software adoption by sharing valuable feedback.

As a part of our team at Mercury Marine, you will act as the primary contact for technical assistance with our dealers and boat builders for the Mercury Marine Outboard product line, while providing the highest level of technical support, as well as customer service. Follow through and take ownership in resolving product issues.

In this role, you will be the voice of Nordstrom and/or Nordstrom Rack, fielding real-time calls in a virtual, call center environment from customers across the country during peak/scaled events. The ideal Customer CARE Specialist 1 is caring and compassionate, enthusiastic, and solutions-oriented. This is a fully remote, work from home position.

We are seeking a detail-oriented and solution-focused Partner Network Support Specialist to provide a broad range of support across all operational facets of our Partner Network, in order to deliver and maintain operational excellence in serving our Property Management partners. This role requires strong communication skills, technical expertise, and a commitment to delivering exceptional support experiences.

Provide timely and effective responses to customer inquiries and issues, gain a deep functional and technical understanding of various SaaS products, log and track customer issues in the ticketing system, collaborate with internal teams, and identify patterns in customer issues and proactively suggest process improvements.

Delight Abridge users every day by providing timely support in troubleshooting problems and answering questions. Provide user feedback to our product and operational teams to identify pain points. You will navigate our CRM tool to communicate with users, track contacts and resolutions for data analysis.

As a Sr. Product Support Specialist, serve as a trusted advisor and primary support contact for Premier customers. Troubleshoot cases, monitor and execute white-glove services, ensuring smooth execution of critical tasks related to customer notifications and alerts. Coordinate with Cloud Operations, troubleshoot delayed processing, and work closely with engineering teams to resolve customer-impacting issues.

As a Member Support Representative, you will deliver exceptional care to members through multiple channels, including phone support. You will complete tasks and resolve member inquiries efficiently to deliver an excellent experience, while helping members achieve their desired outcomes. The shift for this role is Saturday, Sunday, and Monday, 11:30am-8:00pmEST. Benefits are not included.

Provide exceptional client support by resolving customer issues across multiple channels, including phone, email, and SMS. Offer technical support and troubleshooting assistance for the HopSkipDrive app and RideIQ platform. Onboard new caregivers, guiding them through HopSkipDrive's policies, procedures, and safety protocols.

Willow Innovations is looking for a highly motivated and organized communicator passionate about helping parents navigate pumping with Willow. Conduct one-on-one and group Zoom sessions, providing expert guidance on onboarding, sizing, assembly, and basic troubleshooting for Willow Pumps. Moderate content in the Willow Moms Facebook community, fostering a supportive and informative space.