Lead structured Accelerator programs from discovery through measurement, including defining outcomes, establishing baselines, and documenting results.
Guide customers on best practices for using the GitLab platform, including Git workflows, CI/CD, and DevSecOps adoption patterns.
Own a book of customers and drive adoption, retention, expansion, and satisfaction through ongoing strategic and technical engagement.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. With more than 50 million registered users and over 50% of the Fortune 100 as customers, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.
Monitor Retail and PAS interactions using Cresta-enabled scoring, manual validation, and live interaction reviews.
Analyze monitoring results, identify trends, and provide clear insights and recommendations to business partners.
Support quality standards through calibration sessions and contribute to continuous improvement efforts.
Oportun is a mission-driven financial services company that provides affordable credit and financial tools to underserved communities. With over $21.3 billion in credit provided, the company fosters a diverse, equitable, and inclusive culture.
Manage customer support interactions across multiple channels (phone, chat, email) with professionalism and empathy.
Troubleshoot common technical issues and resolve routine inquiries within established SLAs.
Document all interactions and escalate complex problems as needed.
We are a global leader in pre-K–12 education technology, helping educators analyze, customize, and plan personalized learning paths for students. Our solutions are used in over one-third of US schools and in more than 100 countries worldwide, and we value trust, teamwork, and growth.
Serve as a trusted advisor to strategic customers in Latin America, driving adoption of satellite imagery and geospatial solutions.
Build relationships with federal, state, and municipal agencies to translate regional challenges into impactful outcomes.
Identify expansion and renewal opportunities, collaborating with Sales to secure long-term customer value.
Planet designs, builds, and operates the largest constellation of imaging satellites in history, providing a revolutionary cloud-based platform for commercial, environmental, and humanitarian sectors. They are a global company with a people-centric culture, employing experts across hardware, software, and data, with offices in multiple countries.
Orchestrate delivery of forward-thinking insights by coordinating internal teams and resources under the Strategic Account Director.
Act as point of contact for clients, aligning resources to execute campaigns and initiatives.
Analyze ZMP data to identify trends and actionable recommendations for improvement.
Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that uses AI and consumer signals to help marketers acquire, grow, and retain customers. Founded in 2007 and headquartered in New York City, the company has offices worldwide and emphasizes a culture of trust and belonging.
Manage large amounts of inbound calls in a timely manner following communication scripts.
Identify customer needs, clarify information, research, and provide solutions or alternatives while upselling products when possible.
Remain positive and professional in all customer interactions, with flexibility to cross train as requested.
Five Star Call Centers provides customer service solutions for clients by handling telephone inquiries. They are a diverse employer committed to hiring the best people, with values of professionalism and EOE compliance.
Provide payroll settlement services through Workday, processing payroll accurately and efficiently.
Manage multiple client needs with high accuracy, confidentiality, and service while meeting tight deadlines.
Develop payroll expertise and Workday skills in a supportive, client-focused team environment.
Our partner is a technology-enabled payroll services company providing payroll settlement through Workday for diverse clients. They offer a collaborative culture focused on collective success, professional growth, and supportive teamwork in a fast-paced environment.
Respond to client inquiries and coordinate travel details based on client needs.
Maintain accurate records of client interactions and support the booking process.
Communicate clearly with clients and provide timely updates and follow-ups.
We provide travel services and client support for travel-related inquiries. We offer a supportive and collaborative team environment with flexible work-from-home opportunities.
Handle inbound and outbound calls to resolve patient issues, process reorders, and ensure accurate billing.
Obtain and process authorizations while maintaining patient confidentiality and documentation.
Maximize patient retention through cross-selling and provide cross-functional support across business units.
CCS is a healthcare company specializing in chronic care management through its LivingConnected® platform, using data-driven insights to improve patient outcomes. It supports over 200,000 people annually and is recognized as a Great Place to Work®, fostering a patient-centric culture.