Provide consecutive interpretation services Over-The-Phone remotely.
Provide Video Remote Interpreting (VRI) services.
Demonstrate excellent customer service practices.
TransPerfect is a language services and technology solutions company. They operate in over 90 cities across six continents, offering services in 170+ languages and are committed to quality and client service.
Provides timely and accurate support to hosts across tickets, email, and phone, addressing a wide range of topics including policies, platform usage, and financial matters.
Navigates complex situations with clarity, offering thoughtful options and guiding hosts toward effective resolutions.
Helps hosts understand PadSplit’s policies and procedures, while ensuring they feel confident using the platform.
PadSplit is a real estate platform in the shared housing industry, committed to providing affordable housing for low-income earners and helping solve the affordable housing crisis. The company was founded in 2018 and is on a mission to change the world, one room at a time.
Meet with clients 1:1 to provide support, training, product knowledge, and account reviews.
Manage retention efforts for clients who have placed cancellation or are showing indicators of being at-risk.
Act as an advocate for the client's needs and speak confidently and professionally with clients.
Ylopo, LLC is a marketing and technology company providing internet marketing services and lead generation and engagement software to real estate agents. They offer personal development, mentorship, and recognition within a supportive and caring environment dedicated to continuous learning and growth.
Serve as the primary point of contact for customer-facing activities.
Act as a trusted advisor to Army customers, delivering best practices, guidance, and strategic recommendations.
Deliver data-driven quarterly business reviews demonstrating how the platform optimizes human performance.
Ethos aims to improve human readiness by changing how training is developed and consumed. As a Series A startup with over $40M raised, they partner with over 150 enterprise customers across the U.S. military, life sciences, and other sectors.
Assist clients with hotel searches and confirmations.
Ensure booking accuracy and timely communication.
Handle customer questions professionally.
Destination Knot supports travelers with hotel selections, reservations, and guest inquiries. They value customer-service excellence and attention to detail to ensure smooth travel experiences.
Work 100% remotely and from anywhere in the world.
Opportunity to grow your career at your own pace.
Freedom to explore the world with the support to succeed.
Global Elite Empire offers a fully remote position with the ability to travel. Join our amazing team of driven individuals for an opportunity to grow your career at your own pace.
Provide timely, professional responses to inquiries
Document interactions accurately
Destination Knot is hiring Customer Experience Associates to support clients booking hotels and travel accommodations. They focus on delivering excellent service while helping travelers plan stress-free stays.
Manage and resolve a personal queue of technical cases, ensuring clear communication and adherence to SLAs.
Diagnose and troubleshoot customer issues related to data modeling, integrations, and configuration.
Translate complex technical issues into clear, professional, non-technical explanations for all audiences.
CaptivateIQ transforms how companies plan, manage, and optimize sales performance, starting with incentive compensation management and expanding to broader sales planning challenges. They are backed by top-tier investors and empower high-growth companies with the flexibility and insights needed to drive revenue performance.
Provide timely and world class customer support to users via multiple channels
Manage incoming support cases by prioritizing based on severity and or re-route to other departments as required
Take ownership and follow up on open cases which are unresolved
PointClickCare is a health tech company that helps providers deliver exceptional care. They are founder-led and privately held, empowering their employees to push boundaries and innovate in healthcare and have over 30,000 provider organizations.
Host monthly coaching calls and office hours, providing customers with valuable insights, resources, and tips to improve their success.
Conduct 1:1 support calls with customers as needed to enhance retention, improve product adoption, and reduce churn rates.
Collaborate with marketing, product marketing, and partnerships teams, offering support and insights to help execute cross-departmental initiatives.
Practice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. Founded by practitioners in 2016, they’re now the leading EHR and practice management platform in the wellness industry, trusted by tens of thousands of practitioners across 70+ countries. The company is a remote-first team headquartered in Toronto.