Remote Customer service Jobs

Seeking a skilled Phone Operator to efficiently manage incoming calls and provide exceptional customer service. The Phone Operator will be responsible for answering calls, transferring calls, taking messages, and providing information about products, services, and company details. They will also maintain a log of incoming calls and messages.

Provide world-class support to B2B customers as a Remote Customer Support & Vetting Specialist. You will create exceptional experiences through customer support, respond to customer inquiries, provide accurate information, troubleshoot issues, manage new member applications, account setup, upgrades, and waitlist management to maintain a high-quality membership base.

Approach user inquiries with an open-minded approach and ensure concerns are heard. Gather information to efficiently reach solutions through cross-collaboration. Create a lasting impression through transparent communication. Assist with Tier 1 inquiries, from account creation to gameplay, and deliver exceptional support via live chat for account management and financial transactions. Offer technical assistance to Web and Mobile app users.

Support customers of a global giant in the streaming media and entertainment industry. Build rapport with callers while sharing your love of movies, tv shows and animated stories. Grow with the company in the future.

We're looking for a proactive and reliable Customer Care Agent to join our growing team. As the front line of communication with our customers, you'll deliver fast, helpful, and empathetic support. The ideal candidate has experience working in a customer support role, thrives in a fast-paced environment, and is comfortable navigating ambiguity while staying focused on delivering results.

You will manage a set of large accounts to help promote a high level of customer satisfaction, successful product use, and customer retention within the EMEA region. You will be the primary contact for important customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted Smartsheet advisor.

In this role, you will have the opportunity to interact with our valued customers, provide exceptional service, and contribute to the success and growth of our company. Answer incoming calls from customers and handle inquiries, concerns, and complaints in a professional and efficient manner. Provide product information, pricing, and availability to customers. Process customer orders, returns, and exchanges accurately and in a timely manner.

Provide front line support for the RSVP program by responding to inquiries from users regarding appointment changes, claim related questions, and basic technical issues regarding the Participant Portal via telephone and Secure Message. Diagnose problems through discussions with users and will resolve straightforward issues and create tickets in the ticketing system for more complex problems. Engage in active listening with callers and confirm or clarify information and document participant claims inquiries.

The Communication Specialist for Lithia Shared Services will provide excellent customer service via phone, email, and personal communications, ensuring one contact resolution to both internal and external customers. This role requires someone to partner effectively with shared services teams, resolve customer issues regarding payment, inventory, and funding, and contribute to maintaining and improving procedures.

The Patient Services Representative Medical Assistant (Remote) position offers a unique opportunity to contribute to patient care from a distance, being the first point of contact for patients and providing exceptional customer service. Responsibilities include managing appointments, addressing patient inquiries, collaborating with healthcare professionals, and maintaining electronic health records.