Provide prompt, professional user support via Discord and ticketing systems, resolving technical and product issues.
Troubleshoot blockchain and DeFi challenges, escalate critical concerns, and assist VIP users with white-glove service.
Moderate community channels, create educational content, and gather user insights to improve the overall experience.
Orca is a decentralized exchange built on the Solana blockchain, enabling fast, low-cost automated market making for digital assets. We are a fast-moving, collaborative remote team passionate about DeFi and committed to supporting a growing global community.
Build and maintain long-term relationships with clients and their families through professional communication.
Conduct virtual appointments via Zoom, review benefits, and provide ongoing customer service.
Participate in virtual training, mentorship, and leadership development to grow professionally.
This role is listed by Jobgether on behalf of a partner company that provides insurance benefits and customer support services. The organization is established with a long operating history and has reported recent growth, offering a supportive and collaborative virtual team environment.
Assist clients in planning and coordinating cruise and resort vacation packages.
Research and compare cruise lines, itineraries, and accommodations to match client preferences.
Provide professional customer service and support throughout the travel planning process.
We are a travel company specializing in cruise and resort vacation reservations. We provide training, professional development, and industry resources to support our independent contractors.
Coordinate travel-related services including scheduling, reservations, and client requests.
Assist with organizing travel details based on client needs and preferences.
Review and verify information for accuracy and completeness.
We are a travel services company dedicated to organizing seamless travel experiences for our clients. Our team is collaborative, supportive, and operates in a fully remote environment.
Serve as the primary point of contact for clients, handling inquiries and educating on services.
Support onboarding of new clients and process account documentation accurately.
Monitor client account activity and coordinate with custodians and internal teams.
LPL Financial is a wealth management firm that supports financial advisors and institutions. With over 32,000 advisors and $2.3 trillion in assets, it fosters a collaborative and innovative culture.
Coordinate client schedules, reservations, and service details remotely.
Maintain accurate records and communicate professionally via email and phone.
Provide administrative and customer support while collaborating with internal teams.
Aisles & Abroad is a service-focused company that coordinates client experiences and appointments. They maintain a professional, inclusive, and collaborative remote team with structured onboarding and training.
Drive adoption of AI agent-based workflows across customer accounts, guiding customers from manual processes to autonomous execution.
Lead customer engagements including discovery sessions, workshops, webinars, and value realization reviews to achieve measurable outcomes.
Collaborate with Customer Success, Product, Sales, and Delivery teams to develop adoption frameworks and enablement resources.
This role is listed by Jobgether on behalf of a partner company specializing in AI-powered workflow adoption. The company offers a collaborative, cross-functional environment with distributed teams and a focus on customer success.
Provide quality customer support through online channels, managing sensitive financial transactions and VIP accounts.
Coordinate with internal teams and handle merchant payments accurately within service levels.
Maintain FAQ, SOP, and knowledge base tools for new features and updates.
BTSE is a global leader in fintech and blockchain technology with three core pillars: Exchange, Payments, and Infrastructure Development. They serve over 100 corporate clients worldwide and foster a collaborative culture through team-building programs and company events.
Assist clients with selecting and booking hotel accommodations.
Provide accurate information on hotel options, amenities, pricing, and availability.
Respond to client inquiries via phone, email, and online platforms professionally.
We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. Our mission is to deliver exceptional customer service while helping clients create memorable travel experiences worldwide.
Own a book of 50–70 SMB accounts from kickoff through renewal, driving adoption and retention.
Serve as first responder for all inbound customer questions via Slack and ticketing system, triaging and resolving issues.
Contribute to knowledge management by creating documentation, playbooks, and help center content.
Suger helps revenue teams sell more effectively by simplifying cloud marketplace workflows. They have a flat, fast-moving culture with ~70 employees across SF and Vancouver, backed by leading VCs.