Own an established portfolio across mixed tiers as the primary client relationship.
Own value realisation end to end, driving renewals to clean close.
Keep adoption and value on track through regular check-ins and reviews.
CoachHub is a digital and AI coaching platform that combines human coaching, behavioral science, and technology to empower enterprises. Backed by $330M and with 3,500+ coaches globally, it fosters a remote-first culture of ownership and impact.
Own customer outcomes from post-sale implementation through renewal, adoption, and expansion
Lead customers through deployment, onboarding, testing, training, and operational rollout
Partner with customer stakeholders across security, IT, operations, and leadership teams to define goals and measurable outcomes
Ambient.ai is the category creator and leader in Agentic Physical Security, using an AI-powered platform to integrate with existing security cameras and access control systems to unify monitoring, threat assessment, and response. Founded in 2017 and backed by Andreessen Horowitz and Y Combinator, the company has doubled new ARR, processes over 200M video hours daily, and was ranked #71 on Forbes' best startup employers list, fostering a culture where great people thrive.
Provide exceptional customer service via phone and email to school book fair coordinators
Facilitate book orders and coordinate with team members to ensure schools are supported
Distribute resources and assist with book fair planning and operations
Literati is a modern children's book company that uses expert curation and data science to help kids discover books they love through school book fairs and book clubs. They are a mission-driven company with a supportive and inclusive culture, focused on empowering employees.
Act as a trusted advisor to Sales, Marketing, and Operations leaders within enterprise customers.
Manage a $5M+ book of business, ensuring high customer retention, expansion, and advocacy.
Own the customer lifecycle from onboarding to adoption, renewals, and growth.
Backstory is an AI answers platform for sales teams that trains AI on billions of sales interactions to help sales leaders get trusted answers and drive revenue. Backed by top investors like Andreessen Horowitz and ICONIQ Capital, the company is listed in the Inc. 5000 and recognized by Gartner and Forrester, fostering a data-driven and collaborative culture.
Triage and resolve customer requests via Zendesk and internal tools.
Investigate time-sensitive issues using data to confirm root cause before escalating.
Build deep working knowledge of Focal's systems to diagnose issues independently.
Focal Systems is a pioneering Silicon Valley startup that develops retail AI solutions using deep learning computer vision. The company is a tight-knit, rapidly expanding team of hard-working professionals from top universities and tech companies.
Preparing, issuing, and managing customer quotations and purchase orders.
Monitoring outstanding quotations and following up with customers to ensure timely responses.
Maintaining accurate records of quotations, orders, and invoices while providing administrative support to the service team.
SWARCO is a global provider of innovative smart mobility solutions, making travel safer and more sustainable. EVOLT Charging Ltd, part of SWARCO UK & Ireland, is a leading provider of electric vehicle charging infrastructure with a commitment to reliable service and maintenance.
Provide end-to-end technical assistance and consultative support to enterprise customers across multiple channels.
Diagnose and resolve technical issues related to billing, account management, software installation, and product functionality.
Collaborate with cross-functional teams to improve service delivery and drive customer retention.
This role is with a partner company that provides high-impact technical support and customer guidance within a global, technology-driven environment. The team is collaborative and focused on employee growth and impact.
Serve as key support contact for providers, resolving inquiries and maintaining positive relationships.
Manage provider listings, procedure additions/deletions, and customer requests following established processes.
Monitor customer activity, identify improvement opportunities, and provide guidance on Marketplace tools.
Tendo is a mission-driven company building software to improve the care journey for patients, clinicians, and caregivers. It is a fast-growing company with a diverse team and hubs in several US cities, fostering a culture of innovation and collaboration.
Partner with U.S. government and public sector customers to translate pre-sales command plans into actionable objectives and guide DevSecOps adoption.
Own a portfolio of accounts, driving adoption, retention, expansion, and satisfaction while coordinating with Support, Product Management, Sales, and Engineering.
Stay current on GitLab product releases and apply project management skills to deliver customer success initiatives across multiple stakeholders.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. With more than 50 million registered users and over 50% of the Fortune 100 as customers, GitLab fosters a high-performance culture driven by values, continuous knowledge exchange, and AI integration.
Process international customer orders and prepare export documentation using SAP and Salesforce.
Support customers with order status, shipment updates, and resolve routine discrepancies.
Coordinate with logistics, quality, and sales teams to ensure timely shipment execution.
Ingredion is a global plant-based ingredients solutions company that makes sweeteners, starches, and biomaterials used in everyday products. The company values diverse perspectives and fosters a collaborative culture of innovation, with a global team across more than 60 industries.