Remote Customer service Jobs

Job listings

  • Conduct scheduled member consultations via Zoom and phone to understand needs and provide personalized guidance.
  • Provide clear information about life, accident, and supplemental health insurance options and help members evaluate coverage.
  • Guide members through applications, enrollment, and follow-up processes while maintaining accurate records.

The company connects individuals and families with insurance benefits. It offers a remote work environment, training, mentorship, and career advancement opportunities.

  • Monitor team members' calls, emails, and other contacts to ensure adherence to quality and productivity standards.
  • Coach and develop agents to improve performance, resolve grievances, and prepare them for future leadership roles.
  • Coordinate with shift managers, HR, and workforce teams to manage schedules, attendance, and escalations.

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company has more than 25,000 employees across 5 countries.

  • Manage customer implementations from post-sale handoff through go-live, coordinating configuration, data migration, training, and launch readiness.
  • Guide customers through Prospyr setup, including providers, scheduling, services, payments, inventory, and integrations.
  • Deliver role-based training and ensure customers have strong platform knowledge and clean workflow transitions.

US Unlimited PTO

  • Serve as frontline support for clinicians using Ambience's AI documentation platform, diagnosing technical issues and providing empathetic resolutions.
  • Identify recurring issue patterns and create troubleshooting guides, FAQs, and SOPs to improve support workflows.
  • Respond to on-call escalations and contribute to reporting on CSAT, resolution rates, and handling times.

Ambience Healthcare builds an AI intelligence platform that restores humanity to healthcare by reducing administrative burden for clinicians. Backed by top VCs and ranked #1 for improving clinician experience, the company values candor, positivity, and deep thought, and is recognized as a LinkedIn Top Startup.

  • Lead client check-ins and serve as primary point of contact for a portfolio of accounts.
  • Track deliverables, update project plans, and keep initiatives moving across teams.
  • Monitor campaign performance and retention metrics, and prepare concise status reports.

A growth-focused marketing partner that helps DTC and B2B brands scale through data-driven marketing, performance advertising, retention, e-commerce, and profitability-focused strategies. They work closely with growing brands to improve revenue, customer acquisition, ROAS, and overall profitability.

  • Engage with candidates across multiple international markets to understand career goals and recommend suitable SAP training or project-experience pathways.
  • Manage inbound and outbound leads across channels like Facebook, Instagram, email, and WhatsApp while maintaining accurate CRM records.
  • Meet enrollment targets through consultative selling, disciplined follow-up, and ethical sales practices aligned with North American business hours.

This position is listed on behalf of a partner company, which manages all applications and next steps. The partner is looking for a results-driven admissions and educational sales professional supporting prospective SAP learners and professionals globally, based in India with a fully remote night shift.

  • Take inbound calls from customers or restaurants to provide assistance.
  • Make outbound calls to follow up on acknowledgement errors.
  • Manage incoming tickets generated from email or text via CRM.

HungerRush is a leading provider of integrated restaurant solutions. They offer a fully remote work environment and seek motivated individuals to support their customers.

$92,000–$184,000/yr

  • Lead end-to-end strategic delivery on complex, global engagements for life sciences clients.
  • Build senior customer relationships and drive long-term account strategy, including proposals for major wins.
  • Manage project budgets of $1M+ and lead teams of 4+ consultants across multiple projects.

Veeva is building the industry cloud for Life Sciences through software, data, AI, and Business Consulting. With a global team of over 400 people in Business Consulting, they focus on making the industry more efficient, fostering a culture of inclusion and growth.

$22–$22/hr

  • Provide timely and accurate reservation services for guests across multiple luxury properties.
  • Drive sales conversions and ensure exceptional guest experiences at every touchpoint.
  • Respond to guest inquiries within 24 hours via phone and email.

Aspen Hospitality develops and operates luxury hotels, private clubs, and residential properties under The Nell and Limelight brands. With a growing portfolio across the US, they emphasize a culture of inclusion, equity, and diversity.