Remote Customer service Jobs

Job listings

  • Assist clients in selecting, booking, and managing hotel reservations with strong communication and professional service.
  • Provide detailed information on hotel amenities, pricing, availability, and update reservation details accurately and promptly.
  • Engage with clients via phone, email, or messaging to ensure a smooth and efficient reservation process from a remote home office.

Careers In Travel | Destination Planners is a company in the travel and hospitality industry, specializing in assisting clients with hotel bookings and travel arrangements. It provides a supportive team environment, remote training, and opportunities for income based on performance, emphasizing a collaborative and performance-oriented culture.

$40,000–$75,000/yr

  • Assist clients with researching and booking hotel accommodations, providing accurate information on pricing, amenities, and availability
  • Communicate professionally via phone, email, and digital platforms while maintaining organized client and booking records
  • Participate in virtual training and team collaboration to support ongoing performance and customer satisfaction

Aisles & Abroad is a travel industry company specializing in assisting clients with hotel reservations and vacation planning. It provides flexible, remote career opportunities with structured training and values performance-driven customer support.

  • Assist clients with booking hotels and travel services, providing accurate information and recommendations.
  • Manage client communications and follow-ups to ensure exceptional service and planning memorable experiences.
  • Attend virtual training and development sessions to utilize the provided tools and support effectively.

The company is a travel planning service focused on helping clients with hotel bookings and memorable travel experiences. It offers remote work opportunities, training, and tools for independent specialists.

  • Support Level 1 IT/HR Helpdesk by troubleshooting basic queries and acting as a Subject Matter Expert for day-to-day operations.
  • Organize and maintain employee records via the proprietary platform, inputting data and processing forms related to HR activities like new hires, benefits, and terminations.
  • Communicate effectively with professionals and customers via email and phone to resolve queries, and liaise with internal teams and external vendors like insurance and payroll providers.

G-P provides a SaaS-based Global Employment Platform enabling clients to expand into over 180 countries without establishing local entities. The company operates with a diverse, remote-first team culture that emphasizes flexibility, innovation, and valuing every contribution to positively impact global work opportunities.

  • Manage customer relationships and address concerns in a timely manner utilizing a SaaS model and Zendesk & GPP for tracking.
  • Serve as the first point of contact for HR, IT, and Finance-related inquiries, communicating effectively via email, phone, and other channels to resolve queries.
  • Triage and prioritize support tickets, ensuring SLAs and KPIs are met while maintaining meticulous attention to detail and organizational skills.

G-P is a SaaS-based Global Employment Platform™ that enables clients to expand into over 180 countries quickly without establishing local entities. The company is a diverse, remote-first organization dedicated to breaking down barriers to global business and fostering an innovative, flexible work environment where every team member's contribution is valued.

  • Assist customers by reserving the best storage unit to fit their individual needs and deliver amazing customer service.
  • Connect well with customers over the phone to understand their requirements without the need for cold calling.
  • Work within a close-knit, passionate team environment where leaders provide coaching to help maximize commission and achieve career promotion.

Extra Space Storage is the largest operator and third-party manager of self-storage facilities in the United States, having grown to over 4,000 locations since its founding in 1977. The company fosters a fast-paced, collaborative culture rooted in its core values, offering competitive pay, excellent benefits, and opportunities for career development, which makes it a top choice for talent and a place employees recommend.

  • Answer incoming emergency and non-emergency calls, following protocols to dispatch responses and provide compassionate customer support.
  • Monitor medical alerts and alarms, record call details in real-time, and communicate with empathy and patience to ensure positive member experiences.
  • Troubleshoot alarm systems, verify customer information, and proactively recommend preventative healthcare services while maintaining strict confidentiality.

Modivcare facilitates non-emergency medical transportation and personal and home care to improve access to care and patient outcomes. The company serves underserved populations and focuses on connecting people with care, with a team-oriented culture that values making a difference.

  • Leading the Customer Success and Technical Support organizations, including managers and technical customer-facing teams.
  • Building and operationalizing the customer experience strategy for expansion into larger enterprise accounts.
  • Partnering to define clear ownership across departments to ensure a unified customer experience.

Tiger Data, formerly Timescale, provides the fastest PostgreSQL platform for transactional, analytical, and agentic workloads. It is a globally distributed, remote-first team with a culture of direct communication, accountability, and collaborative excellence, trusted by over 2,000 customers across 25+ countries.

  • Review service tickets and assign field technicians based on location, skill set, and urgency.
  • Act as the first escalation point for service delays and manage shifting priorities with proactive scheduling.
  • Track service metrics, compile KPI reports, and ensure compliance with company procedures and customer requirements.

New Era Technology provides end-to-end technology solutions to securely connect people, places, and information. With over 4,500 global professionals, the company fosters a team-oriented culture focused on values like Community, Integrity, and Commitment to prioritize employee development and exceptional customer service.

  • Manages a Medical Device Collection Program and supervises technicians performing collection services at hospital sites within a specific region.
  • Ensures health and safety compliance by managing safety audits, training, and communications, and maintains regional customer data and service schedules.
  • Conducts inspections, handles customer onboarding and credentialing, and is available for off-hours assistance while maintaining 60% travel readiness for regional and national tasks.

Arcwood Environmental helps organizations across the United States manage waste byproducts safely and thoughtfully, protecting people, communities, and the environment. The company emphasizes a team-oriented culture with core values centered on safety, creative problem-solving, accountability, and exceptional customer service.