As a Senior Customer Success Manager at Procurify, you will manage a complex book of business, lead high-impact customer engagements, expansions, and rollouts. Act as a trusted advisor to executive stakeholders, drive customer success strategies, and confidently manage escalations while maximizing growth opportunities. Your ability to navigate customer landscapes and advocate for customer needs will be crucial.
A high-performing Customer Care Team Lead is needed with a passion for people development, training, and quality assurance. Responsible for overseeing shift performance, onboarding and coaching new agents, and ensuring exceptional support delivery through structured QA and continuous feedback. Serve as a key support bridge between frontline agents and Customer Care leadership, and play a critical role in elevating team performance and operational excellence.
The Patient Service Representative - Billing works within our Clinical Operations team and serves as a link between patients, the practice, and the healthcare system. They are often the initial point of contact for patients and focuses on handling billing-related issues and cases. They assist patients with billing inquiries, insurance questions, and complaints.
Seeking a Process and Solutions Specialist (Customer Support) to optimize customer support processes and implement innovative solutions. This role champions the voice of the remote customer, ensuring convenience and service quality. Focus is on improving process efficiency and increasing satisfaction through the successful implementation of scalable solutions across retail operations.
Engage with strategic customers to deliver business value and help drive revenue growth. You will steer high-tech, cloud-based enterprise software enterprises through their multi-year journey to the cloud with a primary focus on ensuring robust cloud security practices and extending the value of Wiz. Act as a trusted customer advisor, ensuring seamless collaboration across Wiz teams to deliver transformational outcomes with a paramount emphasis on cloud security.
As VP of Client Success, you will build and lead our growing Client Success team while driving measurable outcomes in client satisfaction, retention, and expansion. The role involves setting the plan, coaching and scaling the team, and personally managing top enterprise relationships, as well as collaborating with Product, Sales, Marketing, and Data teams to optimize the client experience.
The primary function of this position is to handle all customer service inquiries for our quickly growing business. We are seeking an energetic and reliable candidate to provide support to new and existing customers while maintaining a high level of excellent service. This role will work cross-functionally and partner closely with different teams to drive the business of Rebag.com and other platforms.
This position is for a passionate engineer with customer facing experience and expertise in Twilio’s Segment or Engage products, and who has a desire to support our largest and most strategic customers. This individual also loves helping people and solving problems. Most customer interactions happen within Zendesk, with a few phone calls, virtual in-person meetings, and Slack chats sprinkled in.
As a Customer Support Team Member, you’ll be on the front lines of Barkbus's mission to delight pets and their people. You’ll deliver exceptional service through phone, SMS, and email, being the friendly, calm, and resourceful voice that makes everything run smoothly. Your work supports clients and grooming teams, ensuring every interaction reflects Barkbus’s high standard of care and responsiveness.
The Customer Success Manager will be responsible for delivering value and driving adoption across Limble's customer base, acting as a product specialist to manage customer engagements. This role involves leading new customer onboarding, driving improvements to the onboarding process, setting strategic direction for customer's use of Limble CMMS, providing training and documentation, and identifying opportunities and risks within customer organizations.