Remote Customer service Jobs

Respond promptly to customer inquiries via phone, email, chat, or other communication channels in Spanish and English. Provide accurate information about products, services, policies, and procedures. Troubleshoot and resolve customer issues with empathy and efficiency. Document customer interactions and maintain detailed records in the CRM system.

As an Owner Relations Representative, you will act as the primary point of contact for property owners, ensuring their satisfaction and addressing their needs in a timely manner. Your key responsibility will be to manage all owner communications, providing regular updates, and resolving issues to foster a positive relationship between property owners and our management team.

As a Customer Expert, you will assist customers (retailers), demonstrating exceptional customer service skills and meticulously presenting new products and deals to engage their interest. You are expected to understand the client's needs, maintain a healthy relationship, and offer optimal services and solutions to ensure a long-term partnership. Your primary support channels will be phone and email.

Support Spotify with E-mail support and through a messaging system (non-voice support) - no calls! Previous Experience in Customer Service is a plus; Communication skills and ability to maintain good relationship with customers, assisting them in finding the best solution; Positive attitude and great interpersonal skills, with a “can do” attitude.

Be the first point of contact for HelpDesk support tickets from Customers, investigating and responding to customer support tickets and other tasks as assigned via email, phone and online meetings in accordance with SLA’s and any established deadlines; configuration of IntelligenceBank software products is required which may include but not be limited to custom webpage development (HTML, CSS, JS), IB database/briefs/forms, workflows, alerts, groups, permissions), Zapier integrations & automations.

As a Customer Support Engineer, you’ll be the friendly, knowledgeable face of Prodly for our users, helping troubleshoot technical issues, create resources to make products easier to use, and work closely with Customer Success, Product, and Engineering teams.

The Tech Touch Customer Success Manager (CSM) will lead the design, launch, and execution of a net-new, reactive-only support and monitoring initiative. This role combines scaled customer engagement with strategic account oversight and is ideal for someone who thrives at the intersection of technology, customer experience, and operational excellence. This role is uniquely positioned to shape how we deliver value to customers.

The Customer Success Engineering role is demanding and requires strong organizational skills and an ability to multitask, you'll work directly with all users to ensure they can get the most value from the platform. This role provides broad exposure across the organization, it's perfect for strong team players that want to have impact across the company and with customers.

Responsible for telephone recruiting, pre-screening, and scheduling donors, rebooking donors following current donations and registering donors at time of presentation for all donation platforms to meet the current product needs to assure the effective and efficient supply of blood products. This position is considered “essential” during severe weather or emergency operation events.

The Remote Insurance Verification Specialist is a key role in ensuring that patients benefits are properly verified for therapy visits. They will communicate benefits eligibility to Program Managers and patients and ensure appropriate follow up with Therapy providers and/or vendors. This position requires great customer service skills and teamwork.