The Customer Service Account Coordinator provides distinctive customer service, supports the outside sales force, and collaborates with internal teams. Responsibilities include handling inbound calls/emails, providing inventory availability, entering customer orders, and preparing production requests. The position requires remote work and periodic in-person training in O’Fallon, Missouri.

Support our community and enterprise customers, do cross-team work, self improvement, and work on projects and initiatives, with a focus on delivering solutions that prioritize customer satisfaction and success.

The School Engagement Customer Service Representative advances the American Heart Association’s mission through administrative, data management, and systemic support of National School Engagement campaigns. Responsibilities include managing daily operations, handling customer inquiries, data management, and ensuring campaign efficiency, with a focus on customer service and attention to detail.

Peek is seeking a friendly and self-motivated Partner Support Representative to assist activity partners in growing their businesses using Peek’s SaaS platform, PeekPro. The role involves acting as the initial point of contact for product inquiries and technical troubleshooting in a fully remote setting, reporting to a Team Lead in the United States.

A Customer Service Technician is a key element within Rackspace’s customer service and technical support operations, providing technical support to customers via phone/chat/support tickets on issues related to hosted business email and Microsoft Office 365. You will partner with customers to provide consistent troubleshooting techniques to quickly identify the source of a problem and provide solutions.

Lead mid market and enterprise-level accounts, work strategically with customer base to understand their business objectives, and help them achieve the best possible results using the Aspire platform for their influencer marketing efforts. Work directly with brands’ marketing teams to develop actionable and innovative marketing strategies, evolving and improving them through ongoing experimentation and testing.

We're looking for individuals with strong Vulnerable Customer experience to join our amazing 'Life Events' team to offering support to third parties and next of kin, handling the bereavements of Monzo customers and supporting those looking to set up formal or informal third party access. This can often be an emotionally challenging role, and you will need to show flexibility, resilience, and empathy in order to meet the needs of our customers.

As a Customer Success Manager, you will lead customers in their transition to an AI-driven economy in the world’s most vital sector, bridging the gap between our customers and our AI and Product teams and helping doctors and nurses integrate AI into their daily workflows. Your role is at the heart of customer interactions within Corti, ensuring relationships and trust are built, accounts grow, and opportunities emerge.

The Customer Success team is the first line of contact for merchant customers. As the Customer Success Manager (CSM), oversee a team of Customer Success Specialists, who are product experts and problem solvers, and train customers on how to set up workflows in the product, and help users troubleshoot issues. Inform product development by proactively contributing insights from customer interactions.

Ensure that all customers continue to get exceptional value from brightwheel and stay customers for a long time. Retain SaaS revenue through consultative engagement and product recommendation by understanding needs of each customer. Partner with internal leadership teams to own customer escalations to resolution, and provide regular Voice of Customer feedback.