Remote Customer service Jobs

Job listings

  • Connect with customers via phone to handle initial notice of loss and file claims for auto accidents.
  • Assist customers with setting up vehicle repairs and rental cars while communicating with medical providers and other insurance parties.
  • Support the overall claims process, track call information, and escalate issues when necessary to ensure a positive customer experience.

TP is a global, digital business services company that delivers advanced, digitally powered services to help leading brands streamline their business. With over 500,000 employees and a focus on community and environment, the company fosters an inclusive and supportive culture.

  • Drive retention and growth by serving as a trusted point of contact throughout the entire customer lifecycle.
  • Monitor customer health, proactively identifying risks and championing customer product priorities to influence the roadmap.
  • Build and sustain strong, trust-based relationships to ensure customers continuously realize measurable value.

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence with solutions that unlock actionable insights and drive automation. It is an employee-centric company of nearly 4,000 people, fostering a positive, inclusive workplace culture with a focus on career development, wellbeing, and community impact.

  • Accept, correct, investigate, and bill charges for assigned providers or modality, managing associated accounts receivable.
  • Investigate claim denials, make necessary corrections, and resubmit claims using systems like Nextgen, Waystar, and payer websites.
  • Work with the Financial Services Team to assist patients with billing questions and update patient demographic and insurance information accurately.

Vision Innovation Partners is a healthcare company focused on protecting and restoring patient vision. The company has a culture centered on shared values and provides opportunities for growth and development.

US 3w PTO

  • Investigate workers compensation claims to determine coverage, establish compensability, and verify exposure.
  • Resolve claims within authority and recommend case value and strategy for higher-exposure cases to management.
  • Manage litigated files closely with defense counsel and identify claims with subrogation or adverse development potential.

Liberty Mutual is a leading global insurer offering a wide range of insurance products and services. The company fosters an inclusive culture with comprehensive benefits and emphasizes professional development for its employees, aiming to create a workplace where everyone feels valued and can thrive.

  • Review Summer Staff Onboarding Forms, CampDoc Health Profiles, and Travel Surveys for accuracy and completeness.
  • Maintain confidentiality of all personal information in compliance with HIPAA standards and deliver outstanding care and support.
  • Communicate with Summer Staff via email to obtain correct documentation, respond to questions, and conduct weekly touchpoints with reports.

WinShape Foundation is a Biblically-based Christian non-profit organization that seeks to glorify God by creating transformational, Christ-centered experiences. It operates through five core ministries including summer camp, foster care, team and leader development, college student discipleship, and marriage enrichment.

$57,400–$86,000/yr

  • Owns strategy, retention, and expansion for a portfolio of high-value accounts to drive revenue growth and long-term partnership value.
  • Acts as a strategic consultant to executive clients on marketing, employer branding, recruiting strategies, and inclusive hiring practices.
  • Analyzes account performance data and industry trends to inform strategic recommendations and maintain accurate forecasting for renewals and expansion.

CareerCircle provides workforce inclusion and recruiting solutions, helping clients with marketing, employer branding, and inclusive hiring. The company operates with a culture of accountability and strategic thinking, leveraging cross-functional teams to deliver client outcomes.

  • Initiate outbound calls to insured customers within 24 hours on behalf of the insurance carrier.
  • Accurately document call attempts and customer interactions using provided templates and systems.
  • Handle a high volume of calls while maintaining professionalism, empathy, and strong communication skills.

Allcat Claims Service is an established third-party claim adjusting firm that provides reliable, high-quality claims support to clients. The team is built on experience, a strong work ethic, and a commitment to professionalism and integrity.

  • Assist in performing client due diligence and KYC/KYB screening on new customers for various business units.
  • Support the preparation of KYC packages, handle watch list alerts, and conduct research to verify applicant entities.
  • Identify potential KYC concerns, escalate issues, and assist in improving policies and automated processes.

Zerohash is the leading crypto and stablecoin infrastructure platform, enabling banks and fintechs to offer crypto trading and stablecoin payments. It is a funded, compliance-first company with a culture emphasizing independence, passion, collaboration, initiative, empathy, adaptability, transparency, and integrity.

Canada 5w PTO 17w maternity

  • Engage with clients to help them with their home and auto insurance needs, provide personalized advice, and conduct policy sales or modifications.
  • Proactively follow up with clients to ensure they have the most suitable and competitive policy, communicating effectively via phone, email, and SMS.
  • Monitor personal performance to meet daily/weekly/monthly goals and maintain accurate records of client interactions in the CRM system.

YouSet revolutionizes the insurance sector by combining technology, data, and human expertise to build the easiest and most appreciated insurance platform in Canada. It is a fast-growing company with over 250,000 users served and a strong focus on customer satisfaction and technology.