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FiltersWe are seeking a motivated, detail-oriented, and service-driven Virtual Vacation Planner to join our growing team in this fully remote role. You will work closely with clients to plan and coordinate travel experiences from start to finish, research destinations, book accommodations and activities, and provide ongoing support to ensure a smooth and memorable trip.
The primary role of the CSR will be to create sales opportunities for the Retail Sales team. This will be accomplished by answering inbound calls to Longbridge Financial from customers wanting to obtain information about the reverse mortgage program and by initiating outbound calls to potential customers. The agent should be prepared to make 100+ dials per day.
The Customer Support Specialist with BEP will focus on resolving errors that have caused an interruption in our data feeds. This is a front-facing role where they will be interacting with customers over the phone while working in Salesforce, Excel and our proprietary software to provide the best in customer support. The ideal candidate will work from our Waltham, MA office, we are also accepting remote applications.
The Customer Success Engineer (CSE) acts as a trusted advisor for the customer in achieving customer outcomes, value and success with Cribl solutions. This highly technical role needs to coordinate and strategize across several functions to enable customers to realize continuous value. The CSE must be ready to engage with various technical and management functions within an organization and demonstrate the value of Cribl in business discussions with company executives.
As a Trezor Expert, you'll guide customers to self-custody solutions by conducting 1-on-1 video sessions as well as handling support tickets, aiming to make customers feel confident and supported in their journey. You will be providing tailored onboarding sessions to customers through live video interactions, educating and guiding customers on secure wallets, and handling customer support tickets.
As a Senior Support Engineer at Clutch, you’ll play a key role in ensuring clients’ success while also shaping how the Support team scales. You’ll handle technical tasks, troubleshoot issues, manage incident communications, and design/improve support processes, ensuring they are robust, efficient, and scalable. You will be a go-to person for operational decision-making—guiding the team, helping peers troubleshoot complex issues, and making configuration and workflow changes.
As an Advisor your sole responsibility is positioning yourself as the subject matter expert on software business growth through the effective use of technology. The Advisor utilizes their expertise in business process/change management and software technologies by implementing software best practices and ensuring adoption and success with HighLevel software, including detailed onboarding playbooks and building relationships with customers.
Join the Customer Support and Success team as the face of Locals, providing timely, empathetic support to our community, building an authentic, equitable, and respectful environment where everyone feels safe and sound. As part of our team, you will be providing friendly, personal, and efficient customer support via the Locals app and Zendesk.
Support the onboarding process, primarily focused on managing and owning the rebate application process for our clients with various utility partners. Work hand in hand with your assigned Onboarding Manager, learning and growing into the overall Runwise onboarding process. As a Customer Onboarding Coordinator, your role will encompass the removal of barriers, addressing inquiries, and ensuring a frictionless path through the rebate application process.
Reporting directly to the Customer Experience Team Lead, you will be the face to our users and partners and turn them into ambassadors by providing efficient and friendly customer care. You’ll inspire and empower them to take action against food waste and to become part of the movement. Provide outstanding customer service by answering inquiries through email, chat and phone. You will answer all questions through mail, chat and some of our SSMM tools (Facebook, App Store, Play Store and Trustpilot). You will be the main point of contact for our partners and customers.