Lead technical shift operations, serving as senior escalation point for incidents and mentoring junior NOC staff.
Serve as Incident Commander for medium to high-severity incidents, owning end-to-end lifecycle and driving root cause analysis.
Monitor and troubleshoot physical infrastructure, networking, and automation tools to ensure uptime of critical data center systems.
Armada is a hyperscaler for the edge, delivering modular AI infrastructure from first deployment to AI factory with speed, scale and sovereignty. With nearly $500 million in funding and backed by top investors, the company fosters a culture of ownership, autonomy, and impact.
Own and manage complex SIP integrations with CCaaS/CPaaS platforms like NiCE, Five9, Avaya, Genesys, and Twilio.
Investigate and debug call failures via PCAP analysis, SIP traces, and carrier logs to improve reliability.
Act as the primary technical point of contact for enterprise clients post-onboarding, translating feedback into product improvements.
Retell AI is reimagining the call center with cutting-edge voice AI, enabling thousands of companies to handle sales, support, and logistics calls with AI voice agents. Backed by Y Combinator and other leading investors, the company has scaled to $60M ARR with a team of 40 people, fostering a culture of rapid growth and ambitious building.
Own the full business systems landscape, including tool selection, configuration, integration, and data architecture to enable scalable operations.
Partner with executive leaders across Revenue, Customer, People, Finance, and Marketing to align systems with business objectives and future-state processes.
Design and operate integration and pipeline infrastructure, ensuring reliable data flow between systems and the analytics warehouse.
Jane is a founder-led, high-growth SaaS company that builds products and tools for healthcare clinics, serving 70,000+ businesses and 250,000+ practitioners daily. With a remote-first team across Canada, the US, and the UK, Jane values adaptability, resilience, and learning agility in a fast-growing environment.
Work with stakeholders to gather business requirements and execute solutions that improve distribution efficiency and capacity.
Research, troubleshoot, and provide Tier III support for SanMar distribution systems, including WMS, voice, RF, and scanning hardware.
Create quality documentation and act as vendor point-of-contact for distribution solutions and related peripherals.
SanMar partners with brands like Nike and The North Face to provide apparel and accessories, offering industry-leading private label options. With a presence across North America, they foster a culture that values employee growth, passion, and dedication.
Administer corporate identity, access, and user lifecycle across Google Workspace and business applications.
Manage endpoint security, device provisioning, and compliance controls to maintain audit readiness.
Provide IT support and maintain documentation for procedures and runbooks.
Epic Kids is the leading digital reading platform for children under 12, providing access to thousands of books and educational content. They are a collaborative, fast-paced global team passionate about improving children's literacy.
Participate on a small team to plan, design, develop, and launch efficient business and operations systems in support of core organizational functions.
Gather and analyze data to support business cases, proposed projects, and systems requirements.
Collaborate with business and IT stakeholders in the planning, design, development, and deployment of new applications and enhancements.
Crum & Forster provides market leading property & casualty, accident & health, specialty and standard commercial lines insurance solutions. With 3000 employees and a 200-year history, they have an employee-first focus and are consistently recognized as a great place to work with multiple workplace and wellness awards.
Lead and grow a team of IT professionals, managing operations across identity, endpoints, SaaS, ITSM, and automation.
Mature IT governance, vendor relationships, and push ticket deflection through AI-powered automation.
Partner with InfoSec and business leaders to scale security and compliance programs like ISO 27001 and HITRUST.
Drips helps organizations build stronger customer relationships through personalized, two-way conversations at scale using AI-powered engagement, strategy, and managed execution. The Corporate IT team keeps the technology, identity, and security foundation running for a fast-growing business, scaling safely alongside the company.
Track program financials including burn rates, actuals, and cost-to-complete forecasting.
Develop recurring financial metrics, dashboards, and monthly PMO reporting packages.
Support variance analysis and identify cost risks, overruns, or underruns.
DecisionPoint Corporation is an Equal Employment Opportunity employer that provides support for budgeting, cost tracking, financial forecasting, and PMO reporting in federal and DoD-aligned mission environments. They focus on program financial governance and compliance, with a culture emphasizing teamwork, accuracy, and collaboration.
Provides remote technical support for Synapse products and troubleshoots complex issues across multiple software and hardware systems.
Collaborates with peers and Lead Team members to develop innovative solutions and documents cases for knowledge base articles.
Maintains expert knowledge of medical imaging products, monitors TAC phone system, and ensures positive customer surveys and accurate documentation.
FUJIFILM Healthcare Americas Corporation develops cutting-edge healthcare solutions across diagnostic and enterprise imaging. With over 70,000 employees globally, we are driven by our Group Purpose of 'giving our world more smiles' and offer a dynamic, flexible work environment.
Lead the end-to-end implementation of Oracle Cloud Payroll solutions for North American clients.
Configure, validate, test, and deploy payroll solutions while collaborating with cross-functional teams.
Support client discovery, fit-gap analysis, and production deployment with post-go-live stabilization.
Highstreet is a consulting firm specializing in Oracle HCM cloud solutions, focusing on payroll implementations for North American clients. The company operates with a distributed team, emphasizing collaboration between onshore and offshore consultants.