Assess hardware, software, and network issues on medical imaging systems via remote troubleshooting and diagnostics.
Provide advanced support and guidance to Customer Support Engineers and collaborate on complex technical issues.
Maintain expert knowledge of medical imaging products and ensure compliance with regulatory and quality requirements.
FUJIFILM Healthcare Americas Corporation provides cutting-edge healthcare solutions including diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, and in-vitro diagnostics, along with Non-Destructive Testing solutions. With over 70,000 employees globally, we are guided by our Group Purpose of 'giving our world more smiles' and foster a dynamic, flexible environment.
Provide exceptional customer service by building rapport and relationships with our customer base, always being professional, courteous, and respectful.
Troubleshoot and solve issues using all available tools and resources, including taking calls, emails, and chat sessions, while documenting customer issues in Salesforce.
Contribute to creating training documentation and document enhancement requests and software defects for the development team.
LINQ is a high-growth software company empowering K-12 district teams with cloud-based solutions for finance, HR, nutrition management, and payments. The team is talented, committed, and fiercely loyal problem-solvers, trusted by 30% of U.S. school districts to serve over 1 billion meals and process payroll for 364,000 educators annually.
Investigate, diagnose, and resolve intricate technical issues related to API integrations, databases, servers, and network technologies.
Serve as the primary technical point of contact for customer inquiries, providing clear communication via email and support portal.
Create and maintain comprehensive documentation, FAQs, and knowledge base articles to empower both customers and internal teams.
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Born from Stanford AI Lab, the company has raised over $270 million from leading investors and is led by AI experts from Google.
Analyze Health IT programs, projects, and contract activities impacting the unit.
Support requirements analysis for modernization-related IT integrations and enterprise initiatives.
Translate stakeholder issues and requirements into technical recommendations and findings.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Founded in 2012, they employ 300+ people nationwide and focus on technology, creativity, and human-centered services.
Lead design, implementation, and troubleshooting of enterprise network infrastructure including routing, switching, firewalls, VPN, and wireless.
Own and mature observability strategy using Datadog, Dynatrace, LogicMonitor, and SNMP-based polling to build proactive monitoring and alerting.
Drive infrastructure as code with Terraform and GitHub-based CI/CD pipelines for scalable, secure, and repeatable IT operations.
EverOps is a premier Embedded Service Provider that partners with customer IT teams to address mission-critical delivery and infrastructure challenges. The company operates a U.S.-Based Virtual Operating Center and offers equity, unlimited PTO, and sponsored healthcare.
Administer and maintain cloud infrastructure across AWS and Microsoft Azure, ensuring reliability, security, and compliance.
Manage Microsoft 365 tenant, including identity management, user lifecycle, and collaboration tools.
Automate administrative tasks using scripting (PowerShell, Bash, Python) and support security compliance efforts.
DEFCON AI is an insights company that leverages artificial intelligence, mathematical optimization, data analytics, and software engineering for resilient optimization of complex systems. It is a small, fast-moving team operating across commercial and government cloud environments.
Lead the configuration, administration, and optimization of Point C's Zendesk platform enterprise-wide.
Partner with business teams to translate operational needs into platform enhancements and manage the backlog.
Support multi-phase rollout, integrations, and user administration across Claims, Client Services, and Account Management.
Point C is a national third-party administrator delivering customized self-funded benefit programs with innovative cost containment strategies. They are a mission-driven company focused on network and payment integrity, pharmacy benefits, and care management.
Manage endpoint devices, IT help desk, and SaaS tooling for a fully remote startup.
Own user provisioning, access management, and security policy enforcement across macOS and Windows.
Develop documentation and collaborate on infrastructure projects to support company scaling.
Aquia is a Veteran-founded digital services firm that helps the government modernize and secure its systems and processes. Recognized as the '#1 Best Remote Startup to Work For in 2025' and a certified 'Great Place to Work' for five years, the company prioritizes outcomes over outputs and supports work that benefits millions of Americans.
Serve as a mission-focused technical contributor supporting customer success and delivery of secure software solutions.
Coordinate execution across engineering teams, backlog management, and sprint planning for Army mission portfolios.
Translate mission requirements into actionable work items and communicate progress to stakeholders.
Defense Unicorns delivers mission value by streamlining software delivery for defense and civil agencies. They are a team of innovators, software engineers, and veterans with decades of experience across the federal market.