Administer and manage our IT applications to ensure secure configurations and efficient user access.
Design and implement integrations, workflows, and automations to streamline processes and improve efficiency.
Lead and coordinate IT projects, leveraging project management methodologies and tools.
Openly is rebuilding insurance from the ground up, re-envisioning and enhancing every aspect of the customer experience. They are a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, and finance.
Implement Automations via Okta, Slack, and or Workato.
Respond to employee helpdesk requests, troubleshooting and/or suggesting workarounds or alternatives.
Work on various projects - for example: software & hardware audits, new software testing & deployment, aligning employee groups across different software packages.
Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. They have more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers. They are also guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all.
Design architecture for AI-enabled applications and services
Build reusable AI services and APIs
Implement LLM integrations, RAG pipelines, and agent-based systems
Crum & Forster (C&F) provides specialty and standard commercial lines insurance products through admitted and surplus lines insurance companies. They have over 2500 employees and are known for their employee-first focus and commitment to diversity, equity, and inclusion.
Administer and optimize Jira Cloud environments, including configurations and ongoing system enhancements
Design and implement Jira automations to streamline workflows and improve team efficiency
Create and customize Jira projects, including issue types, workflows, permission schemes, and screen configurations
Connection is a company that offers technical staffing solutions. We focus on optimizing Jira environments, supporting project management teams, and building scalable workflows and automations.
Monitor Production and Enterprise Infrastructure and react to alarms according to documented SLAs
Work with Engineering and Customer Support teams to remediate alarms and incidents
Continually strive to improve the environment through optimization and automation
RapidSOS is the leading public safety AI company that unlocks mission-critical intelligence for first responders and security teams, enabling faster, smarter, and more accurate emergency response. The company is in an exciting phase of growth and is a mission-driven, ambitious, and inclusive team.
Support the administration and day-to-day operations of media post-production systems.
Assist in maintaining and improving workflows based on established best practices.
Provide day-to-day support and guidance to internal teams and external partners.
2U partners with top universities and companies to develop and deliver education programs. Through partnerships, they deliver online programs on edX to millions of learners worldwide, transforming how institutions deliver workforce-aligned online education.
Manage workload and prioritize projects effectively.
Diagnose issues using data dumps and logs, articulate solutions.
Xsolla provides tools and services for video game developers, helping them fund, distribute, market, and monetize their games. They operate as the merchant of record and have helped over 1,500+ game developers reach more players and grow their businesses.
Own and operate core IT, SaaS, devices, and access controls, ensuring systems are secure and scalable.
Partner with the AI Governance team to enable the safe use of AI tools, ensuring policies are applied.
Design, deploy, and maintain enterprise-grade AI agents and workflows, automating processes and unlocking productivity.
ASG is a group of market-leading SaaS software companies, serving industries from behavioral health to transportation to childcare. They believe in the power of people and data to grow organizations, sharing knowledge and resources across businesses for growth.
Evaluate and bring on new AI tools and platforms, assessing fit for the team's workflows, managing setup and configuration, and driving adoption across the product organization.
Solve the IT and security challenges required to deploy AI tools in a healthcare environment, setting up authentication flows, managing access patterns, and ensuring compliance with organizational security standards.
Collaborate across the business—including product, engineering, design, IT, operations, commercial, and leadership teams—to identify workflows that can be accelerated with existing AI capabilities and get those tools running for the team.
Counterpart Health is transforming healthcare and improving patient care with its innovative primary care tool, Counterpart Assistant, which supports Primary Care Physicians (PCPs) to deliver improved outcomes to patients at a lower cost. With a team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.
Serve as the initial point of contact for end user inquiries, delivering timely, high-quality support via phone, email, and chat to Care Access frontline staff.
Build and maintain strong, trust-based relationships with end users by demonstrating empathy, active listening, and a deep understanding of their day-to-day workflows and challenges.
Translate technical concepts into clear, practical guidance that enables frontline teams to operate efficiently and confidently.
Care Access aims to improve the future of health for everyone. They bring research and health services to communities by using research locations, mobile clinics and clinicians. They are dedicated to ensuring everyone has the opportunity to understand their health, access care, and contribute to progress.