Provide first-line technical support across phone, email, chat, and self-service portals.
Diagnose and resolve hardware, software, access, and network connectivity issues.
Document and track incidents using IT service management tools like ServiceNow.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. The company focuses on efficient, technology-driven recruitment processes.
Own the configuration, governance, and continuous improvement of the Service Cloud platform, including case management, Omni-Channel routing, and automation.
Partner with Support Operations and CX leaders to translate process needs into scalable, well-governed Salesforce configuration.
Mentor junior administrators and lead requirements-gathering workshops across Support, CX, and Engineering.
Hims & Hers is a leading health and wellness platform focused on making healthcare accessible, affordable, and personal. The company is a publicly traded firm on NYSE (HIMS) with a culture that values ethics, wellness, and a strong sense of belonging.
Support day-to-day implementation, administration, and optimization of AI tools and solutions across the firm.
Develop practical AI-enabled workflows, prompts, and automations to improve productivity for technical teams.
Administer enterprise AI tools, create user guides and training materials, and monitor usage and adoption.
Timmons Group is a full-service engineering and technology firm providing civil engineering, environmental, GIS/geospatial, and surveying services. With 21 offices across the Mid-Atlantic and Southeast, it is an ENR Top 500 Design Firm and recognized as a “Best Firm to Work For” by CE News.
Partners with business stakeholders to gather, document, and prioritize requirements, translating them into user stories and enhancement requests.
Serves as a liaison between IT teams, vendors, and business units to ensure solution alignment and successful delivery.
Supports testing, change management, and application optimization to maintain system stability and improve operational efficiency.
US Anesthesia Partners provides anesthesia services and manages revenue cycle processes for healthcare facilities. As a large organization, they emphasize collaboration, continuous improvement, and data-driven decision-making.
Assesses client needs and installs industry-standard legal/accounting/consulting systems and enterprise solutions.
Owns end-to-end implementation including scoping, development, deployment, and support.
Provides design and architecture expertise for integrations with systems like AD, SQL, and APIs.
Harbor provides expert services across strategy, legal technology, operations, and intelligence. Their globally integrated team of 900+ strategists, technologists, and specialists navigates alongside clients to shape the future of the legal industry.
Serves as the bridge between business stakeholders and technical teams to translate strategic objectives into scalable, secure solutions.
Designs end-to-end architectures across applications, integrations, data platforms, and cloud environments with future-state roadmaps.
Evaluates current processes and recommends automation opportunities like AI, APIs, and cloud services to improve efficiency.
Point C Health is a national third-party administrator that delivers customized self-funded benefit programs. The company focuses on innovative cost containment strategies and maintains a mission-driven culture with a local market presence.
Embed with customers to understand operations and deliver working AI solutions from day one
Deploy, integrate, and maintain Avoca's voice agent products within complex customer infrastructure
Diagnose production issues and perform deep root-cause analysis across distributed systems and LLM-powered workflows
Avoca is transforming how home service companies engage with their customers using AI-powered conversational agents. Backed by Kleiner Perkins and Meritech Capital, the Series B startup has $125M raised, a $1B valuation, and 130+ employees across NYC and Santa Barbara.
Support and enhance enterprise technology solutions, troubleshooting issues and recommending improvements.
Collaborate with IT teams and stakeholders to evaluate technology performance and ensure quality and security standards.
Contribute to modernization by evaluating emerging technologies and performing application and infrastructure testing.
Our partner is a mission-driven financial services environment that supports greater financial access, choice, and opportunity. They are a collaborative, inclusive, and forward-thinking team focused on innovation and professional growth.
Lead network deployment activities during customer onboarding, ensuring technical quality, reliability, and a strong customer experience.
Design and architect secure, scalable network topologies for diverse cloud and enterprise environments.
Automate network deployments and operational tasks to improve consistency and efficiency.
Our partner is a global cloud infrastructure company providing managed services and enterprise solutions. They operate data centers worldwide and foster a collaborative environment focused on customer success and technical excellence.
Own day-to-day Salesforce administration including user management, permissions, and automation flows.
Partner with stakeholders to design scalable CRM solutions and maintain system governance.
Manage GTM tech stack integrations, data quality, and AI strategy within Salesforce platforms.
Voltus is a mission-driven clean energy company that optimizes energy resources through technology. It is a remote and virtual company distributed across US, Canada, and abroad, focused on sustainability and innovation.