Remote Information technology Jobs · US

This role involves application monitoring and performance troubleshooting using tools like APPD and LM to identify and resolve issues, providing technical guidance and support to the project team, designing solutions, creating documentation, and participating in on-call 24X7 support. Coaching junior team members, performing root cause analysis, and taking ownership of assigned tasks are also key responsibilities.

The NOC Specialist will work to drive excellent station uptime, including remote troubleshooting and vendor management for commissioning and maintenance workstreams that support our charging network. This role is responsible for managing and maintaining our network of electric vehicle charging stations, as well as the contractor network that services and installs them.

We’re looking for a knowledgeable, customer-focused IT Support Specialist to join Rula’s IT Service Desk. In this role, you’ll support our team by providing technical assistance, troubleshooting hardware and software issues, and keeping our IT knowledge base up to date. You’ll work closely with teams across the company to maintain a secure, efficient, and reliable tech environment that helps drive our mission forward.

You will be a part of our Salesforce Team and work with our internal business stakeholders to deliver functionality and features to meet business needs. You will be responsible for understanding, documenting, and communicating business needs to ensure the successful delivery of solutions within our Salesforce platform. This role requires strong analytical skills, excellent communication abilities, and a deep understanding of Salesforce functionality and agile methodologies.

We are seeking a Business Systems Analyst to join our Support team, serving as the frontline for troubleshooting, data analysis, and customer support. This role combines technical expertise with customer service, focusing on maintaining data quality and ensuring timely resolution of issues impacting monthly production cycles. You will work closely with cross-functional teams to identify root causes, document findings, and support continuous improvement efforts.

This role specializes in implementing finance functionality within the K–12 education sector and serves as a subject-matter expert on school district financial operations. The Implementation Specialist works closely with school business officials and district finance personnel to implement accounting and payroll solutions, ensuring accurate setup, smooth transitions, and long-term customer satisfaction. Travel to a school district’s office may be required during certain implementation phases.

Executes daily enterprise backup, restoration, and replication tasks across a large federal and DoD-aligned IT environment, ensuring data protection, integrity, and recoverability across cloud and on-premises systems while supporting mission-critical continuity operations. Validates job success, performs restores, monitors backup infrastructure health, and troubleshoots operational issues, collaborating with senior engineers, database teams, cloud architects, and cybersecurity personnel.

Ensure technology runs smoothly, systems stay secure, and employees receive exceptional support across both office and remote environments. Configure, deploy, and maintain laptops/workstations (Windows & macOS). Manage mobile devices and applications through MDM tools. Resolve help desk tickets with an emphasis on speed, accuracy, and customer service. Assist in maintaining cybersecurity controls.

The Global HRIS Analyst is responsible for all aspects of configuration and support for Compensation & Benefits workstreams within Workday, our primary Human Resource Information Systems (HRIS) platform. You will play a key role in ensuring system efficiency, reliability, and alignment with the organization’s goals by managing and optimizing our HRIS across countries.

Under minimal direction, the Senior Analyst will be responsible for the design, build, testing, training, and support of Beaker in the Electronic Health Record (EHR) system. This position will also play a pivotal role in the optimization and configuration of Epic EHR system and collaborates with cross-functional teams to ensure the effective utilization of Epic applications to enhance patient care and operational efficiencies.