Provide remote telephone and email-based IT operational support.
Troubleshoot and resolve IT incidents and service requests.
Fulfill requests and resolve incidents to meet established SLAs.
Makpar is a comprehensive professional and technical solutions provider for the Federal government. We combine functional and technical expertise in cloud engineering, data management, cybersecurity and emerging technologies to deliver mission success.
Maintenance of the existing Exchange Server infrastructure and Enterprise Vault archiving solution
Migration of mail data, including groups, to Exchange Online
Development of migration approaches and rationalisation of Enterprise Vault archive data
They help the government build a better future for all Australians through enabling a productive, resilient and sustainable economy, enriched by science and technology. The Chief Information Officer Division (CIO Division) drives the digital agenda for the department.
Serve as a trusted technical resource for escalated support, infrastructure projects, and client onboarding
Deploy and manage Windows Server environments , including Active Directory, DNS, DHCP, and GPOs
Communicate proactively with clients— troubleshoot issues, set expectations, and build trust
Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. They are a people-centered agency with a passion for leaving every person and business in a better position than they found them.
Delivering IT support by responding to Service Requests and Incidents, aiming for 80% first-contact closure.
Troubleshooting computer hardware/software issues and implementing updates.
Developing and maintaining Support Center documentation using Confluence and ServiceNow.
Veolia in North America is a top-ranked environmental company, the country’s largest private water operator and technology and hazardous waste/pollution treatment leader. They offer water, waste, and energy management services to commercial, industrial, healthcare, higher education and municipality customers. Veolia has more than 10,000 employees working at more than 350 locations across North America, and fosters a collaborative and innovative culture.
Guide system development and implementation planning through assessment or preparation of system engineering management plans and system integration test plans
Diagnose incidents encountered in the environment and resolve problems in systems, processes and services
Implement servers, storage, and virtual environments
Covius is committed to bringing passion and customer focus to the business. They are a mid-sized company with a big heart that emphasizes living a balanced life and believes it's possible to love coming to work.
Performs configuration management, system hardening, and patch management coordination.
Develops and maintains technical runbooks, configuration baselines, and SOPs.
Troubleshoots complex infrastructure issues in both lab and live environments.
DMI is a leading provider of digital services and technology solutions. They support public sector agencies and commercial enterprises around the globe and are committed to delivering secure, efficient, and cost-effective solutions.
Take ownership of customer issues reported and see problems through to resolution
Research, diagnose, troubleshoot and identify solutions to resolve customer issues
Install and configure computer hardware, software, systems, networks, printers, scanners, and other IT related equipment
Green Brick Partners values honesty, objectivity, maturity, and efficiency. They are dedicated to providing the IT support and resources to enable their customers to succeed, fostering a supportive and growth-oriented environment.
Supporting commercial offerings as part of the Global Cloud Infrastructure Team.
Playing a key role in Unit4's sophisticated infrastructure across Microsoft Azure and on-premises data centers.
Working remotely from Portugal, Poland, or Spain.
Unit4 is a fast-growing cloud company redefining Enterprise Resource Planning (ERP) for mid-market people-centric organizations. They provide innovative, self-driving, adaptive, and intuitive software to help customers focus on meaningful, high-value work, shaping how work should feel.
Maintain Server Operating Systems running on physical and VM platforms.
Install, Upgrade, and Maintain Monitoring Application Software running on a variety of Operating Systems.
Document policies, procedures and issues in ticketing system as well as in internal knowledge base.
Cayuse fosters technical solutions that meet customer needs, promotes teamwork, and prioritizes quality in deliverables. They value Innovation, Excellence, Collaboration, Adaptability, and Integrity.