The Systems Engineer IV is a technical leader within the Systems Engineering team, resolving complex issues, mentoring less experienced team members, providing technical guidance and organizational support for the team. The SE IV is expected to ensure the stability, integrity, and efficient operation of infrastructure systems that support core organizational functions. This role will have the opportunity to work partially at our campus and remotely.

You will be the central point of contact for Google Workspace topics and technically support our customers through their digital transformation process. You will attend customer appointments in which you prepare the migration and integration of Google Workspace and then carry it out yourself or together with the team.

We are seeking a skilled and experienced IT professional with over 6 years of relevant experience in Office 365 and Active Directory administration. The ideal candidate will have deep technical expertise across Exchange Online, SharePoint Online, Teams, Power BI, Intune, Entra ID and On-Prem Active Directory. Candidates with strong on-premises Active Directory experience will be given preference

As an Okta & PAM Senior Engineer, you will be responsible for supporting project delivery work, providing training to first line support, acting as an escalation point, speedy identity issue resolution, proactive improvements, and having a strong customer first mindset. You will be part of a globally distributed support team that provides identity stack support for projects, our employees, other technical teams and remaining stakeholders.

The primary responsibilities for this role include ensuring optimal service availability and performance, as well as efficiently identifying, categorizing, and resolving application, network, and system issues. The candidate will also be responsible for clearly communicating changes, upgrades, improvements, and integrations company-wide. Additionally, they will provide effective assistance.

Senior technical expert responsibility for design and implementation of an assigned technology. Focus is mainly on ordering and provisioning of software, hardware, and virtual IT assets. Consult and support the teams in designing solutions for complex demands, describe the solution context and solution intent, analyze technical trade-offs, determine the primary components and subsystems, take part in defining and communicating a shared vision for our environment.

As a Technical Support Engineer L1 at Twilio, be the first line of defense, responsible for resolving technical issues and providing essential support to users. This role serves as an entry point into the End User Computing Support team, where you will contribute to issue resolution, triage support requests, and ensure high customer satisfaction.

The Endpoint Systems Platform Configuration office requires skilled Windows 10 / 11 Support Engineers. The primary responsibility is to provide support for all Windows 10 / 11 - related issues, primarily researching endpoint analytics and investigating items that impact Windows 10 / 11 performance and end user experience.

To help continue rapid growth and solve clients’ toughest problems, a Systems Administrator is needed to join the team. The Systems Administrator will deliver assigned operational and project commitments to clients. They will manage the integrity and security of clients’ data, servers, devices, and software to support the database server, application servers, and storage systems of clients’ businesses. The Administrator will also implement and maintain Remote Access Systems.

Provide Technical Support to Quest customers, focusing on migrations (mail, Teams, SharePoint) in an enterprise setting. Troubleshoot customers’ issues by recreating them in support lab environments and diagnosing potentially complex issues, effectively communicating solutions. Maintain a personal queue of customer issues until resolution, interfacing with R&D, Sales, and Product Management to bring escalated issues to resolution.