Our ideal candidate is someone who is autonomous, with the ability to troubleshoot and communicate effectively in writing. You enjoy helping others and have a strong sense of urgency. Provide help and answers to customers' technical issues by identifying the problem, researching answers and providing guidance. Champion all aspects of the user’s experience, with a focus on clarity and speed. Work to clarify and triage customer requests as quickly as possible.

As a Software Engineering IT Architect and Application Manager, you are responsible for defining and improving existing tool chains to support software development and application management. You will design and implement tool support for the SE process based on capabilities of tools like Atlassian Jira and Confluence and ensure short lead times by integration. You will take ownership for the functionality of the development ecosystem and automate DevOps pipelines.

Technical support and administration of the Atlassian product suite including Confluence, Jira Software, and Jira Service Management and related plugins. Collaborate with end users to design and implement automation rules and scripts to meet business requirements. Maintain runbooks and related documentation. Customizing workflows, issue types, fields, and screens to meet the needs of the organization.

Support the implementation and long-term success of Workday as our enterprise HCM platform. This foundational hire on the Business Applications team will focus on the technical administration, integrations, and security of Workday, and will play a key role in our initial implementation. Partner closely with HR, Finance, and an external Workday implementation partner to migrate from legacy HR systems and own the design and delivery of integrations.

You’ll lead a senior team focused on IT support tooling, automation, and data. In this role, you’ll oversee Jira Service Management, Moveworks, and AI-assisted support systems that power our Tier 1 and Tier 2 teams and enhance end-user experience. You’ll drive strategic tooling improvements, enable efficient operations, and ensure that our support platforms scale with the company.

Agile Defense is looking for a Senior Subject Matter Expert (SME) to contribute specialized knowledge in support of the Criminal Justice Information Services Division’s (CJIS) enterprise service initiatives. This role requires a deep understanding of both technical and organizational complexities, with the ability to guide Agile teams in delivering high-impact solutions. The SME will provide leadership in their area of expertise, ensuring alignment with CJIS’s mission and strategic goals.

The Senior IT Business Analyst will partner with business stakeholders, IT leadership, and software development teams. You’ll be responsible for developing, interpreting, reviewing, validating, documenting, and maintaining both business and functional requirements for software applications. This role is ideal for a proactive, self-motivated individual who can confidently lead discussions, drive alignment, and guide teams to clear conclusions.

As a SaaS Operations Engineer on the Core Applications team, you will play a critical role across our entire portfolio of third party applications, running both in the cloud and on premise. In this role, you'll enable all Stripes to work better together- more efficiently, productively, and collaboratively, while maintaining Stripe's high security bar.

The Business Systems Team plays a pivotal role in fueling Wiz’s growth by strategically partnering with our business teams to maximize our technology investments. As we experience rapid expansion, our mission is to ensure our core business functions are equipped for success at each stage of their journey. As the Manager, Business Systems Analysts, you will lead and mentor a team of Business Analysts who collaborate with GTM, Product, Finance, Legal, and HR functions to translate business needs into effective technical solutions.

Enable Lime's employees to do their best work in the Sr Service Desk Analyst role providing support to Lime’s internal users, ensuring our technology helps the completion of business tasks. Oversee the support queue, prioritize requests, create and maintain documentation, and actively resolve end user requests. The Sr Analyst is an escalation point to the other service desk analysts on the team, helping resolve complex issues and setting an example for customer interactions.