Provide technical support for customers leveraging Ubuntu and open source products. You will be accountable for delivering an outstanding technical support experience on the full technical stack, across cloud, desktop, and IoT, owning and managing cases from qualification to resolution.

Administer, maintain, secure, and optimize clients' Windows server environments and VMware infrastructure. Requires a strong technical foundation, excellent problem-solving skills, and the ability to ensure the stability, security, and performance of critical systems while providing effective technical support.

The Managed Services Systems Administrator II should analyze problems and work cooperatively with clients and other Jenzabar associates to determine solutions. This position blends analytical, technical, and communications skills to provide solutions to Managed Services Customers.

As a Remote Support I Specialist, you will be the initial point of contact for our internal employees, delivering timely and efficient technical assistance. Your main responsibility will be to troubleshoot and solve IT-related issues, respond to inquiries, and ensure that end-users can work smoothly with their technology tools.

The Technical Account Manager delivers exceptional support during the pre-sale phase to potential customers by establishing rapport with potential customers, supporting our sales team to ensure a successful sale, owning the pilot process, and working with internal teams to complete requests for proposals.

Seeking a dedicated and detail-oriented L1 bilingual Technician- French/English to join our IT support team. The ideal candidate will provide first-level technical support to end-users, ensuring timely resolution of hardware and software issues.

As part of the Professional Services, Practice Delivery team, the Software Implementation Consultant I will act as the principal liaison on regional customer engagements to implement leading practices to optimize workflows and drive business outcomes within the Long-Term and Post-Acute Care (LTPAC) settings. The Consultant will lead an in-depth analysis of the customers’ desired business process, operations and practices and lead the configuration and setup.

The Support Technician is responsible for providing exceptional technical support to customers, troubleshooting complex issues, and ensuring a seamless user experience while using Sylogist solutions; a strong technical accounting background is essential for effectively supporting finance-related functionalities within the system.

This role ensures customers' success by delivering high-quality support and technical guidance, acting as a bridge between customers and internal teams. You will provide insight into technical challenges while ensuring a seamless support experience. Key responsibilities involve troubleshooting complex issues, documenting solutions, and collaborating with various teams to drive customer success.

Act as customer advocate, triaging, and resolving issues and escalating support issues to appropriate personnel. Provides primary support of software and hardware Access Control solutions to company store locations. Works closely with 3rd Party Vendors on troubleshooting complicated support issues.