Serve as the primary point of entry for all system administration requests within your assigned customer environments.
Partner directly with customers to ensure each environment is reviewed, tested, and fully aligned with every Clariti and Salesforce release, anticipating risk and proactively identifying optimization opportunities.
Proactively communicate required activities, prepare customers for upcoming changes, and ensure they are properly enabled for each update.
Clariti Cloud Inc. empowers governments to deliver exceptional citizen experiences. Their team is committed to building an inclusive culture where team members take ownership over projects, tasks, and outcomes.
Provide second‑level support for technical issues involving desktops, laptops, printers, mobile devices, software, and networks
Troubleshoot and resolve complex incidents, escalating when appropriate
Mentor and guide Level 1 analysts, assisting with incident resolution and skill development
Dyopath is a company that turns everyday work into meaningful impact with its L.O.V.E. philosophy—Living Our Values Every Day. They have an award-winning culture with a collaborative environment where achievements are celebrated.
Respond to technical support requests and resolve issues on first contact
Troubleshoot common issues related to Google Workspace, Slack, and SaaS tools
Support Mac, Windows, Chromebook, and mobile devices across the device lifecycle
Firsthand supports individuals living with serious mental illness through a holistic approach involving peer recovery specialists, benefits specialists, and clinicians. Their team uses lived experience to build trust, reconnect individuals to healthcare, and minimize inappropriate healthcare utilization.
Perform password resets, assist with MFA/2FA setup, resolve account lockouts.
Monitor IT support email and Slack channels, acknowledge and categorize incoming requests.
Resolve login and access issues, perform browser troubleshooting, provide basic VPN connectivity support.
Aventus creates brand ambassadors who act as a seamless extension of our clients’ businesses. They are a CX boutique based in Charleston, SC, known for southern charm and world-class hospitality.
Responsible for all phases of the software implementation methodology.
Project management activities such as leading status calls and creating status reports.
Offer/apply in-depth knowledge of tax technology best practices.
DMA is an employee-owned company solving corporate tax challenges for over 50 years. They are known for their "people first" mentality, teamwork, communication, and recognition of exceptional performance, with employee ownership starting on day one.
Supervise a team of analysts supporting the Epic Hospital Billing application.
Ensure reliable operations and timely issue resolution, driving collaboration.
Oversee project planning and implementation, using best project management practices.
Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure applications are reviewed quickly and fairly.
Answer IT support calls and aim to resolve tickets.
Manage and resolve user tickets received via email.
Troubleshoot system installations and perform upgrades via Azure.
Equus Workforce Solutions is a leading provider of workforce development services in North America. They have a dedicated and passionate team, focusing on the development, design, and delivery of demand-driven workforce solutions, and they value diversity and inclusion.
Address and resolve non-major incidents and service requests.
Deliver excellent customer service and professional support.
Escalate or reassign unresolved incidents to appropriate teams.
Sysco is an international technology company. They value diversity and inclusion, focusing on individual potential and creating a welcoming culture for all colleagues.
Act as the global System Administrator for the Veeva Vault CRM platform.
Configure and evolve core Vault CRM modules.
Translate complex business needs into scalable, compliant system solutions.
Sobi is a biopharmaceutical company dedicated to rare diseases, focusing on research to develop ground-breaking treatments. With over 1,900 employees across 30 countries, they are committed to an inclusive, sustainable, and flexible workplace.