This Director-level role will lead critical transformation initiatives across our Commercial organization. Reporting to the Chief of Staff, you will play a key role in driving change and operational excellence as we evolve our commercial organization for growth. You will be at the center of how we scale our business, bridging vision and execution while shaping how teams work together to deliver exceptional results.
The Shift Lead oversees all inbound client service and real-time dispatch operations during their assigned shift, guiding a team of Support Specialists and Dispatchers to meet service-level agreements (SLAs) and uphold Barkbus’s high communication standards. This role blends people leadership, operational oversight, and hands-on support to deliver world-class pet parent and Pet Stylist experiences.
Work closely with regional and practice leadership to drive optimal clinical operations, excellent patient satisfaction, best practices and strategic growth initiatives. The role involves planning and executing strategic initiatives, partnering with the business integration team, assisting the marketing team, and monitoring practice performance.
Play a key role in supporting the VP, Studio Manager of the Creative Studio, managing complex, time-sensitive projects for both campaigns and internal initiatives and providing communication regarding status to the appropriate staff and teams. Responsible for maintaining schedules, assignments, approvals, and final billing.
Seeking a Customer Success Operations Manager to drive operational excellence across our Customer Success organization. This role is ideal for a data-driven thinker with a passion for systems, strategy, and customer experience. You will play a central role in scaling how we deliver value to our customers, working in a fast-paced, high-growth environment.
A Special Projects Supervisor will assist the Assistant Program Manager on uniquely assigned projects by acting as a liaison between Surefox and its clients while providing a wide array of domestic and international security support and cross functional collaboration to ensure the safety and security of client personnel, operations, assets and global reputation. While serving in this leadership role, you will ensure that quality of service is being maintained, and identify ways in which Surefox can be more efficient and effective in its responsibilities. You will ensure all officers and subordinate leadership assigned to your deployment are performing their duties in accordance with client policies and procedures, and all state, federal, and international regulations.
The Operations Manager is responsible for overseeing the day-to-day operations of GoodLeap's Virtual Power Plant (VPP) programs, ensuring optimal performance, regulatory compliance, and customer satisfaction. This role coordinates across engineering, grid services, marketing, and customer support teams to manage programs that drive GoodLeap’s VPP goals.
The Procurement Manager will lead competitive bidding processes (RFPs), negotiate commercial terms, and evaluate suppliers for company facilities, reporting to the Head of Procurement & Real Estate and serving geographically distributed projects.
The Manager, Member Services role is responsible for leading the Member Services team to ensure exceptional customer service while providing support to the amazing team. The manager provides consistent leadership presence as well as collaborates with a team of leaders across Global Support. This role involves supporting supervisors, improving processes, managing recruitment, and facilitating communication.
We are seeking a highly motivated and skilled Business Operations Manager to lead in the Chinese-speaking cryptocurrency market. This remote position is ideal for a visionary professional fluent in both English and Mandarin, with a deep understanding of the crypto and blockchain industry, particularly in derivatives trading. The successful candidate will have a strong background in crypto exchange operations and a keen insight into local regulations.