We are seeking an experienced and dynamic Resort Operation to lead our exceptional property in Lebanon, United States. As the Resort Manager, you will oversee all aspects of our resort operations, ensure outstanding guest experiences, and drive business growth in this picturesque location.

Direct and supervise employees providing phone or data entry support for the contract. The Call Center Supervisor is responsible for front line leadership to their respective employees. Supervisor must have excellent judgment and leadership skills, able to make decisions based on data and information. Supervisors must be able to have difficult conversations to maintain a healthy and productive call center environment.

We are seeking a Support Operations Manager to oversee and expand our services, creating strong experiences for our users (patients, providers, etc). This person will leverage their communication, cross-functional expertise, leadership, and data analysis skills to drive support-specific OKRs, KPIs, and SLAs out of a high-performing frontline support team. They will help build processes and workflows for scale, and improve collaboration between the different support team tiers.

Oversee the implementations team and ensure alignment with departmental and corporate goals. Leading by example, provide exceptional leadership and prioritize superior customer service. Manage teams, develop strategies to drive onboarding and implementing customers, customer satisfaction, retention, service adoption, and collaborate across departments to optimize performance and revenue.

Responsible for managing all service-related functions, including project planning, resource allocation, pre-sales support, and project monitoring and control. This role optimizes service operations and technology to ensure successful service delivery to clients while managing all company service personnel, processes, and initiatives. Address daily service operations issues and participate in budget management.

The Risk User Experience team responds to transaction limit request increases and makes risk decisions on queued payments. As a people manager, you’ll oversee projects, implement product solutions, and bring operational rigor to the team.

Play a pivotal leadership role in shaping Gratia’s product and service excellence. This position involves overseeing candidate screening and assessment, training and development, and delivery workflows to ensure Gratia analysts consistently exceed client expectations. Collaborate across product, technology, and client-facing teams to integrate talent operations into a seamless platform experience, optimizing for scale, quality, and learning.

Seeking an experienced Head of Business Operations to lead and structure the function, ensuring efficient scaling of the Firm. This leader will manage procurement, risk, and data teams, define company strategy, and work closely with senior leadership, particularly in Finance and People teams, to ensure smooth operations.

We're looking for an experienced Manager to join our Customer Success team in the UAE. Reporting to the VP CS EMEA, you'll be responsible for: Aligning the team on the Customer Success strategic programmes, driving these goals operationally. You will help ensure the team builds great relationships with their customers, guaranteeing adoption of the platform, maintaining a high level of customer experience - meeting customers' requirements.

The Global Product Line Director – Switchgear will be pivotal in driving our product portfolio expansion of Switchgear Infrastructure products, ensuring market share leadership via organic and inorganic growth, and fostering a culture of excellence within the organization. The team will possess a strong background in P&L management, customer relationships, market strategy, pricing strategy and operational excellence, research and development with a keen focus on sustainability and compliance (IEC and UL) with industry standards.