This pivotal role is responsible for optimizing our operational processes to drive efficiency, enhance productivity, and achieve key performance indicators (KPIs) across our organization. The ideal candidate will possess a strong analytical mindset, exceptional leadership skills, and a proven track record of implementing operational improvements that deliver measurable business impact.
Oversee team members in a busy medical billing specialty as the RCM Accounts Receivable Supervisor, actively involved in overall production, reporting to the VP of RCM, and communicating with leads and AR/CSR team members, supervise AR and Customer Service billing department team members including onboarding, training, coaching, corrective conversations, and monitoring productivity.
The primary duty is demonstrating effective communication and leadership skills while managing a newsroom operations team, in addition to performing general editorial duties. You will assume full responsibility for a team, ensuring all tasks are completed accurately and efficiently. You will also prioritize work load in the newsroom.
This role involves leading a team of accounting consultants and overseeing operations specific to helping venture-backed startup clients succeed. You will contribute to the business development efforts and leverage technology to optimize internal processes. You will manage accounting consultants, provide guidance, implement strategic plans, act as a point of escalation for clients, and identify new business opportunities.
The Manager/Senior Manager, Customer Service Center, Digital Banking is responsible for the success and development of team members within the Customer Service Center through effective leadership. This position maintains high standards of service and achieves key performance indicators (KPIs) while fostering a positive and supportive work environment.
The Account Manager is an operations leader who communicates a vision for how Williams Lea best serves clients across national or multiple service offerings, and empowers their team to bring that vision to life. The role focuses on executing service delivery, delivering operational excellence, implementing optimized cost to serve models, applying continuous improvement initiatives, and team growth and development.
This Regional Manager role has strategic responsibilities for managing mobility operations within NAM region. The person in this role will be overseeing capacity planning and workforce management across multiple regions, providing detailed and accurate reporting, and conducting regular performance reviews. They will also address complex escalated employee and client complaints and assist with compliance and risk management activities.
We are looking for a highly skilled and experienced Manager of Customer Support and Services to lead our newly consolidated Datacor Engineering Software Group (DESG). This person will be responsible for overseeing the strategy, execution and management of all support and services for these product lines, ensuring customers derive maximum value from the products and services offered.
As a Regional Manager, you will oversee the delivery of legally compliant care and support services, providing leadership to Branch Managers. You will ensure branches meet budgeted targets for growth and maintain full compliance, working closely with other managers to ensure operational excellence. This role requires an efficient, organised, and experienced leader with a passion for providing the best care.
The Card Operations Manager will provide strategic leadership and oversight for the company’s card programs, including BIN Sponsorship initiatives. This role is responsible for managing Card Program Managers and ensuring the successful development, implementation, and continuous improvement of credit, debit, and prepaid card programs. The ideal candidate will possess deep expertise in card payment networks, strong leadership skills, and a track record in driving program growth, compliance, and operational excellence.