Remote Operations management Jobs

Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture. Deliver innovative customer-facing solutions to clients who represent virtually every industry. Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.

Drive cross-functional initiatives that enhance processes and improve operational efficiency across various departments. Maintain key cross-functional operations and track enterprise KPI targets. Support annual and quarterly planning, contributing to integration projects and building trusted relationships across teams.

As a Senior Operations Manager in Complaints, you'll lead a team of Operations Managers and Team Managers, driving operational excellence within the Complaints Team. You will manage teams responsible for various tasks, customer interactions, and multiple contact channels, ensuring excellent service. You will review processes, interpret data for improvements, and lead projects, fostering a customer-centric culture and effective stakeholder relationships.

We are seeking a General Manager for our ANZ region to lead our fast-growing legal technology business. The GM will be accountable for the ANZ P&L, driving growth and ensuring outstanding outcomes for our clients. This is a critical leadership role, responsible for uniting Sales, Solution Architect, Delivery, and Customer Support under one vision and representing our company in the LegalTech ecosystem across Australia and New Zealand.

As General Manager, Growth, you'll drive Wave’s customer growth for our core mobile money business in newer, growth stage markets, set growth strategy, lead local teams, and ensure ambitious growth goals are met. You'll work closely with operations, product, marketing and other teams to increase growth rates, combining strategic thinking, data-driven decision-making, and strong execution to unlock the next stage of growth in newer markets.

The CEO will lead all aspects of the venture's growth, from defining strategy to advancing programs into clinical trials. This is a hands-on leadership role for someone who combines scientific understanding with strong business and fundraising skills, deciding the indication strategy, securing funding, building a team, and representing the company.

We are looking Porting Team Manager to join our Sydney team, who will be responsible for developing a framework for the effective management of the LNP porting processes for Symbio and will lead the global Porting team and develop them into an industry leading support and assistance centre for our high value customers.

You will be responsible for leading the operational strategy, execution, and delivery for Rackspace’s largest customers. You will oversee how Rackspace scales enterprise engagements, ensure operational excellence in delivery, and leverage AI-driven tools and processes to improve outcomes. You will act as a bridge between enterprise clients, internal delivery teams, and executive leadership.

As Sr. Manager, you will lead packaging, loading, warehouse, and bulk operations across multiple facilities, enabling reliability, simplification, and streamlined processes. You'll solve complex problems, install equipment, develop procedures, and mentor talent. Serve others with respect. Deal with change, prioritize tasks, and apply new technology while maintaining integrity, compliance, and safety.

This is a critical position reporting directly to the SVP, A&H. The role is responsible for leading the Customer Service team as well as developing and leading the relationship with our Travel Insurance Division (referred to as INF ) TPA, Robin Assist. The role ensures compliant operation s and collects critical input on product usage to provide insight and recommendations into plan benefits.