Provide hands-on presales support to new and existing customers, partnering with Sales, Professional Services, and Partner teams to drive revenue in the Southeast region.
Become a subject matter expert on the Nexthink Platform, delivering compelling value propositions to executive audiences and translating technical capabilities into business outcomes.
Engage stakeholders across IT Security, IT Operations, and IT Service Management, leading workshops and representing the company at events as a thought leader.
Nexthink is a global leader in Digital Employee Experience, enabling enterprises to create highly productive digital workplaces through real-time analytics, automation, and employee feedback. Headquartered in Switzerland with offices worldwide, our team of Nexthinkers serves over 1,000 customers, improving the digital work lives of seven million employees.
Own the complete pre-sales technical experience for MSP and enterprise customers, guiding prospects through discovery, solution design, and demonstrations.
Partner with Account Executives to develop deal strategies and communicate technical value to support revenue growth.
Lead technical conversations with stakeholders including IT teams, service managers, and executive decision-makers.
This company is a technology platform serving thousands of organizations worldwide. It fosters a collaborative, supportive culture built around innovation, curiosity, and continuous improvement.
Support internal teams with system configurations, documentation updates, and testing for symplr products.
Collaborate with Product, Engineering, and Support teams to ensure successful implementations and resolve issues.
Drive continuous improvement initiatives and product adoption while engaging with US healthcare clients during night shifts.
Symplr is a leader in healthcare operations solutions, helping organizations integrate critical business operations for better outcomes. They are a remote-first company with employees across the US, India, and the Netherlands, focusing on teamwork, customer success, and integrity.
Play a crucial role in customer journey to operationalize business objectives and overcome stalled adoption.
Provide in-depth knowledge transfer and technical advisory to enable effective use of Tanium products.
Document technical setups into runbooks and deliver post-engagement feedback to improve product and processes.
Tanium is an autonomous IT company driven by AI and real-time endpoint intelligence, enabling organizations to innovate faster and stay resilient. Many of the world's leading enterprises trust Tanium's unified platform for endpoint management and security, and the company is known for its collaborative, diverse culture with a global team.
Provide advanced technical support across hardware, software, and network issues, serving as an escalation point for complex troubleshooting.
Administer IT infrastructure including Okta, Google Workspace, and both macOS and Windows environments.
Lead process improvements, create documentation, and guide junior team members to enhance overall IT efficiency.
Openly redefines the insurance experience by replacing complexity with clarity, offering tailored coverage for modern homeowners through independent agents. They are a remote-first company that values collaboration, communication, and work-life balance, bringing together diverse problem-solvers to challenge the status quo.
Perform remote standards and alignment reviews to assess client environments and identify improvement opportunities.
Maintain, update, and retire client standards templates as technologies and business requirements evolve.
Develop strong technical knowledge of assigned client environments, systems, and infrastructure.
This position is listed on behalf of a partner company, which manages all applications and next steps. The company provides a comprehensive benefits package and a remote work environment designed to support employee wellbeing, professional development, and long-term growth.
Act as a technical expert on implementation and configuration of Flexera's cloud and on-premises solutions.
Analyze customer requirements and translate them into specification documents.
Design and create integrations between Flexera's solutions and third-party systems.
Flexera provides SaaS solutions for technology value optimization, helping IT, finance, and cloud teams gain insights into cost optimization and compliance. With over 50,000 customers globally, Flexera fosters a culture built on candor, passion, professionalism, and celebrating success.
Act as a trusted advisor to customers, guiding them through business challenges and designing automation-driven solutions.
Lead discovery sessions, deliver implementations, and manage multiple consulting projects from ideation to adoption.
Collaborate with sales and internal teams to identify growth opportunities and ensure impactful technology adoption.
This company helps organizations transform their workflows through automation and AI-enabled solutions. They foster a collaborative, fast-paced culture and offer flexible remote work opportunities.
Administer and maintain Microsoft Windows Server environments, including physical, virtual, cloud, and on-premises infrastructure, while ensuring high availability and security.
Monitor system health, server performance, and application availability using enterprise tools like Dynatrace and Splunk, and proactively resolve issues.
Support integration across enterprise applications, cloud platforms, and mainframe systems, and collaborate with VA leadership, cybersecurity teams, and third-party vendors.
Planned Systems International (PSI) is an Enterprise IT services company that designs, builds, secures, and operates cutting-edge software solutions for Federal Government organizations. As a federal contractor with a focus on mission-critical systems, PSI fosters a culture of collaboration, security, and operational excellence.
Consult with customers to configure ServiceNow CRM and Industry Workflow products, driving adoption and business outcomes.
Educate and guide customers on leveraging the ServiceNow platform through workshops, proof of concepts, and knowledge transfers.
Perform hands-on development using technologies like Flow Designer, REST, JavaScript, and AI capabilities such as Virtual Agent and Generative AI.
ServiceNow is a global market leader providing an AI-enhanced cloud platform that connects people, systems, and processes to help organizations work smarter and faster. The company serves over 8,100 customers, including 85% of the Fortune 500, and fosters a culture of innovation and collaboration.
Provide best-in-class customer support via email, chat, and phone for Xplor's software products.
Document all customer interactions and escalate complex issues following company policies.
Meet or exceed personal KPI targets for performance metrics while maintaining high customer satisfaction.
Xplor provides cloud-based, intuitive technology solutions for small and medium-sized businesses, enabling them to manage business operations and payments. The company serves over 130,000 businesses globally and fosters a culture of growth, diversity, and inclusion with core values like 'Find a better way' and 'Win together'.
Lead technical support initiatives and operational projects for advanced healthcare systems.
Perform advanced troubleshooting and diagnostic evaluations of hardware, software, and networking issues.
Mentor team members and collaborate with cross-functional teams to resolve technical escalations.
Our partner provides advanced healthcare technology solutions for clinical environments. They foster a collaborative, innovative work environment with cross-functional exposure and opportunities for professional growth.
Act as the principal liaison with customers to implement best practices and drive optimized business outcomes in LTPAC settings.
Lead detailed business discovery, translate technical requirements, and execute system configuration setup.
Build strong customer relationships, anticipate issues, and support change management strategies for successful implementation.
PointClickCare is a leading health tech company that helps long-term and post-acute care providers deliver exceptional care through its platform. It is founder-led and privately held, serving over 30,000 organizations, and recognized as a top private cloud company with a culture of innovation, flexibility, and growth.
Act as a trusted technical advisor to partner teams, leading enablement, joint solution design, and demonstrations.
Deliver joint technical demonstrations and support partner-led proof-of-value engagements.
Translate technical capabilities into business outcomes partners can carry into customer conversations.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. We build an AI-native culture where technology and talent are unstoppable.
Serve as a strategic implementation partner and trusted advisor for complex client programs, leading implementation strategy and governance design.
Drive successful launch outcomes through consultative leadership and cross-functional influence, including executive stakeholder engagement.
Mentor others, shape best practices, and elevate implementation quality across the team.
Included Health is a healthcare company delivering integrated virtual care and navigation. The company has a remote-first culture and offers comprehensive benefits.
Provide first-level technical support for approximately 5,000 end users via phone, troubleshooting hardware, software, and Microsoft 365 issues.
Perform password resets, account unlocks, and support VPN and connectivity issues while documenting incidents and resolutions.
Escalate issues to appropriate teams and maintain knowledge base documentation to meet service desk response and resolution targets.
Integres, LLC is a Service-Disabled Veteran Owned Small Business providing high-quality information technology solutions. The company fosters a corporate family culture that demands excellence and accountability while prioritizing work/life balance and servant leadership.
Lead the full onboarding lifecycle for Care Pros and Clients, including in-person and virtual sessions.
Manage client transitions and care planning, ensuring compliance and risk evaluation.
Travel frequently to franchise locations (30-40%) to support onsite activities and maintain stakeholder communication.
Honor Technology provides technology, tools, and services to empower older adults to live independently. With over 100,000 Care Pros through its Home Instead brand, the company delivers over 50 million hours of personalized care annually, fostering a culture of compassion and innovation.
Leverage HP CSA, OO, and HPSA for infrastructure design and rollout at large clients.
Develop provisioning and build skills for Windows and Linux, including troubleshooting.
Produce complex technical documentation under tight deadlines.
Configure Consulting specializes in staff augmentation and consulting services across HP Software, VMWare, and IT operations. Their certified team supports Fortune 500 clients across North America with proven implementation success.
Lead the client-facing data science function, owning the automation of Quarterly Business Reviews and client reporting processes.
Develop scalable analytics infrastructure using modern data practices and AI-powered workflows.
Partner with Sales, Customer Success, and engineering teams to ensure data-driven client insights.
This company is a health tech organization focused on improving access to nutrition and wellness through data-driven insights. They foster a remote-first, collaborative culture with a focus on innovation and ownership.
Own the technical customer relationship for a portfolio of strategic enterprise accounts, serving as a trusted advisor throughout the customer lifecycle.
Build and execute tailored Customer Success Plans aligned to each customer's business objectives and technical priorities.
Conduct health assessments, architecture reviews, and recovery readiness evaluations to drive customer value and resilience.
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient. Headquartered in Seattle with offices in more than 30 countries, it protects over 550,000 customers worldwide and fosters a collaborative culture focused on innovation and customer success.