Plan and oversee projects to ensure customer success, managing resources, budgets, and timelines.
Align with customer executives and build relationships, assessing satisfaction and addressing risks.
Advocate for the Hiring Success methodology, prepare status reports, and manage project health.
SmartRecruiters is a cloud-based enterprise recruitment software platform that helps teams attract, select, and hire talent. With 4,000 customers including Bosch and LinkedIn, the company offers a collaborative, remote-friendly work environment and values promotion from within.
Oversee a team of project managers, establish ways of working, collaborate with disciplines, and manage deliverables, change, and risk.
Lead strategic discussions with clients, managing long-term, multi-million dollar engagements with multiple project tracks.
Mentor and manage employees, set client expectations, and focus on goals that impact both individual work streams and the program as a whole.
Huge is a design and technology company that creates products and experiences for ambitious brands. With nearly 1,000 employees across North America, Europe, and Latin America for over 25 years, we are committed to an inclusive, barrier-free culture.
Own the customer program end-to-end from onboarding through adoption, driving accountability across teams and ensuring nothing falls through the cracks.
Build strong customer relationships, deliver value, and provide proactive status updates without "checking on it".
Engage credibly with technical stakeholders on SRE, cloud, and security matters while coordinating complex multi-team deliverables.
Ciroos is a seed-stage AI startup that provides an AI SRE Teammate to empower SREs. They have raised $21M and are headquartered in Pleasanton, CA with teams in India, operating with a culture of speed and no bureaucracy.
Lead and manage complex enterprise-level IT engagements for SaaS-based Professional Services, ensuring exceptional customer outcomes.
Plan, organize, and oversee the full project lifecycle, including governance, schedules, budgets, and success criteria.
Build trusted relationships with executive stakeholders and manage multi-departmental operations to deliver high-quality services.
Clariti empowers governments to deliver exceptional citizen experiences. They are a remote company with a diverse team focused on inclusion and growth.
Own a portfolio of roughly 20 concurrent implementations for Kojo's largest customers, scoping requirements and timelines with stakeholders.
Sequence product training by persona and travel in person across North America when needed.
Use AI-assisted analysis to catch customer signals and emerging themes before they become risks.
Kojo is a construction technology company making buildings cheaper and easier to build by transforming how commercial construction companies buy materials. Founded in 2018, we are one of the fastest-growing construction tech companies with 600+ contractors purchasing over $5B in materials annually on our platform.
Own large-scale customer programs involving multiple business units and executive stakeholders.
Lead cross-functional initiatives by establishing governance and driving accountability.
Operate as the strategic point of contact for complex customer engagements, aligning competing priorities.
H1 is a healthcare data and AI company that provides a platform to inform doctor interactions globally. H1 offers a flexible, inclusive culture with opportunities to work with leading biotech and life sciences companies.
Lead delivery end-to-end on Certa implementations, owning the project lifecycle from kick-off to handover.
Manage risk, scope, and governance, enforcing change control and running structured project governance.
Build strong client relationships and contribute to best practices across EMEA Professional Services.
Certa is the AI-first third-party operating system for enterprises to manage vendor risk, compliance, and ESG. They have processed over 10 million entities for 100,000+ users across 120+ countries and are backed by leading investors.
Work as part of a core team to support product and services engagements from contract to delivery.
Manage client relationships, lead complex problem-solving, and author Statements of Work.
Responsible for opportunity generation, business development, and managing junior team members.
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services. They employ more than 1,200 people across the United States and foster a culture that embodies the spirit of a startup with the advantage of a scalable business.
Manage successful engagements for Redwood customers as part of Professional Services team.
Develop detailed project plans, risks, issues, and financial tracking for implementations.
Communicate milestones and delays to customers and internal stakeholders.
Redwood Software provides SaaS-based composable automation platform for ERP. They have a global team of automation experts and emphasize core values like 'One Team. One Redwood' and customer obsession.
Lead the customer implementation process from contract signature through full adoption and handoff to Customer Success.
Manage 30–40 concurrent implementation projects, each involving multiple stakeholders and varying timelines.
Conduct live training sessions, working sessions, and executive-level updates via video conference.
12twenty is a leading talent acquisition platform connecting employers with elite early career professionals from top institutions. The company is fast-growing and fosters a collaborative, customer-first culture.
Oversee the planning, execution, monitoring, and closure of multiple customer projects.
Establish strong relationships with customer stakeholders and manage expectations.
Develop detailed project plans, manage scope, schedule, resources, and budget.
CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. They are a fast-growing company backed by Sequoia, ICONIQ, Accel, and Sapphire Ventures, serving high-growth companies like Netflix, Figma, and Stripe.
Drive strategic initiatives to streamline implementation processes and reduce time-to-value.
Manage complex implementations with multiple stakeholders, configuring the platform and delivering training.
Serve as escalation point for technical challenges, optimizing processes and analyzing data for improvements.
Builder Prime provides an all-in-one business management platform for home improvement contractors, integrating CRM, estimating, production, payments, and reporting. Backed by Blueprint Equity, it is an AI-forward company that fosters collaboration, curiosity, and community among employees.
Oversee planning, execution, monitoring, and closure of multiple customer projects, establishing strong stakeholder relationships.
Develop and maintain detailed project plans, managing scope, schedule, resources, budget, and track progress against milestones.
Identify risks, implement mitigation strategies, and manage scope changes through structured change control processes.
CaptivateIQ is transforming sales performance management with a platform for incentive compensation and sales planning. They are a fast-growing company backed by top-tier investors, serving high-growth clients like Netflix and Figma.
Drive end-to-end implementation projects for credit union onboarding, owning project plans, risk mitigation, and stakeholder communication.
Operate with a consultative approach, diagnosing customer needs and prescribing solutions beyond standard playbooks.
Build structure and process from scratch, holding cross-functional teams accountable to milestones and quality standards.
Clutch is a vertical SaaS company backed by Andreessen Horowitz, focused on helping credit unions provide affordable lending solutions through innovative software. The company fosters a builder's culture with high autonomy, a small to mid-sized team, and a mission to revolutionize credit union member engagement.
Drive program management for IT operations at customer sites using Veeva's R&D SaaS solutions.
Act as primary liaison managing communication between managed services, stakeholders, and third parties.
Oversee release management programs including resource planning, tracking, and forecasting for continuous improvement.
Veeva Systems is a mission-driven pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history with over $3B in revenue, we foster a culture of inclusion and employee success through our Work Anywhere model.
Lead enterprise-level client implementations from discovery through go-live, owning scope, timeline, and quality.
Direct cross-functional teams including Business Analysts, Solutions Architects, and Engineering Leads in a matrixed structure.
Manage client relationships, mitigate risks early, and guide UAT planning and adoption strategies.
Career Team is a workforce development organization that blends technology with high-touch services to drive outcomes for job seekers. Founded in 1996 and named one of America's 500 fastest growing private companies by Inc. Magazine, it is a private organization focused on closing the opportunity divide.
Own a portfolio of 8-10 strategic enterprise customers, driving customer outcomes and executive engagement.
Build and govern multi-year success plans, translating product capabilities into quantified business impact.
Ensure renewal predictability with no late-stage surprises, proactively identifying and mitigating risk.
Veza is a pioneer in identity security, providing an Access Graph platform to map identity ecosystems. Founded in 2020 and now part of ServiceNow, it offers the scale of an enterprise platform with the mission-driven focus of a security innovator.
Ensure ongoing success and value realization for enterprise customers using Resident Consultant services.
Define and execute long-term strategies to scale the team and support excellent service.
Hire, develop, and lead an inclusive, high-performing team while championing Samsara's cultural principles.
Samsara is the pioneer of the Connected Operations Cloud, helping organizations improve safety, efficiency, and sustainability of physical operations. As a public company with a global team, they foster a culture of ownership, inclusion, and growth.
Own end-to-end customer implementations, enabling teams to accelerate time-to-value through standardized methodologies and governance.
Lead customer enablement and professional services, including training, education, and high-value engagements, driving growth and profitability.
Build an integrated delivery model across the customer lifecycle, partnering with Marketing, Sales, and Client Success to expand revenue and adoption.
Trackforce provides a leading SaaS platform for physical security workforce management, helping security companies streamline guard force management, improve response times, and reduce costs. With 4,600+ clients across 50+ countries and a growing team of 300+ professionals, they operate as a hybrid and remote team headquartered in Dallas, Texas.