Lead the post-sale customer journey for Enterprise accounts, driving measurable adoption and retention.
Partner with engineering stakeholders to align product usage with business outcomes and ROI.
Collaborate with Sales and Customer Engineering to execute onboarding, growth, and renewal strategies.
CoLab is a design engagement platform that helps engineering teams bring life-changing products to market faster. It is a high-growth company with a collaborative culture, serving large engineering organizations worldwide.
Own a portfolio of customers end-to-end, from onboarding through renewal and growth, with real accountability for outcomes.
Connect product adoption to meaningful business value, not just usage metrics.
Manage complex relationships with multiple stakeholders across revenue, marketing, and operations.
1mind builds AI Superhumans that transform B2B sales by qualifying leads, running demos, handling objections, and onboarding customers 24/7. Backed by $40M from Battery Ventures, the company is a remote-first team of builders working at the intersection of AI, product, and GTM innovation.
Drive the success and growth of enterprise healthcare customers through strategic relationship management, product adoption, and operational excellence.
Serve as a trusted advisor to large organizations, helping them maximize the value of innovative software solutions.
Manage the complete post-sales customer lifecycle, including onboarding, training, support coordination, account management, and strategic guidance.
The partner company provides innovative software solutions for healthcare, helping providers improve patient experiences. They operate in a fast-paced, technology-driven environment with a focus on customer success.
Own a portfolio of Enterprise accounts and build proactive, outcome-driven strategies that deliver measurable value for retention and expansion.
Collaborate with your Sales counterpart to co-create SMART goals and track progress rigorously, demonstrating quantified impact.
Identify risks early through engagement signals and develop mitigation plans in partnership with the account team.
Conga provides commercial operations software to unify pricing, quoting, contracting, and rebates so companies run as connected, smarter businesses. With over 10,000 customers, including more than half of the Fortune 100, Conga fosters a community where colleagues thrive and innovation is encouraged.
Own and deepen relationships with 5-10 enterprise healthcare customers, focusing on retention, expansion, and value creation.
Serve as a strategic advisor to C-suite and VP-level stakeholders, aligning solutions to financial, operational, and patient experience goals.
Develop comprehensive account strategies, lead QBRs, and drive cross-functional expansion initiatives.
Collectly is a fast-growing healthcare technology company transforming revenue cycle management through AI-driven automation. They are a team of owners who put the team first, are data-driven, and embrace challenges head-on.
Own the post-sale relationship for a focused portfolio of high-value, high-complexity enterprise customers, serving as a strategic advisor and trusted operational partner.
Drive product adoption across complex, multi-workflow environments and develop customized success plans tied to customer operational KPIs.
Own renewal cycles and identify expansion opportunities, collaborating cross-functionally with Sales, Product, and Support.
Parachute Health is the leading digital ordering platform for medical equipment and supplies, connecting health systems, plans, and suppliers to help patients get life-saving products at home. They have connected 300,000+ clinicians and 3,000+ supplier locations across all 50 states, and maintain a remote-first culture.
Manage account health, run ROI analysis, and lead business reviews with customers.
Serve as primary point of contact from implementation, building lasting customer relationships.
Identify and pursue contract expansion by matching customer needs to Plenful's offerings.
Plenful builds AI workflow automation for healthcare operations, serving 90+ health systems. Backed by $50M Series B from top investors, they have a mission-driven, world-class team focused on transforming healthcare.
Manage a portfolio of high-value customer accounts and own renewals and expansion opportunities.
Conduct regular business reviews and success planning sessions to drive product adoption and mitigate churn.
Partner cross-functionally with Sales, Product, Support, and Implementation to deliver an exceptional customer experience.
Visual Matrix is building the hospitality technology platform of choice, helping hotels maximize revenue, improve operations, and deliver exceptional guest experiences. Their culture is customer-centric, collaborative, and entrepreneurial, with a focus on moving quickly and empowering people to make an impact.
Drive customer satisfaction, retention, and expansion among Prompt's largest customers by building strong relationships and ensuring exceptional value delivery.
Collaborate cross-functionally to support account growth, own the enterprise onboarding experience, and act as a trusted advisor to C-suite leaders.
Monitor adoption trends, provide data-driven insights, and translate product usage into actionable recommendations for client success.
Prompt is revolutionizing healthcare by delivering highly automated software to rehab therapy businesses. It is the fastest growing company in the therapy EMR space with a talented, collaborative team focused on smart work and positive impact.
Act as a trusted advisor to enterprise customers, driving product adoption and measurable ROI through executive engagement and success planning.
Collaborate with Sales and Customer Engineering to manage renewals, identify expansion opportunities, and mitigate risks proactively.
Leverage usage data and customer insights to inform strategy, build advocacy, and contribute to internal CS maturity.
CoLab provides the world's first Design Engagement System, helping engineering teams accelerate product development through better design collaboration. The company is a high-growth startup serving Fortune 1000 accounts across industries like automotive and aerospace, and values ownership, urgency, and cross-functional alignment.
Ensure ongoing success and value realization for enterprise customers using Resident Consultant services.
Define and execute long-term strategies to scale the team and support excellent service.
Hire, develop, and lead an inclusive, high-performing team while championing Samsara's cultural principles.
Samsara is the pioneer of the Connected Operations Cloud, helping organizations improve safety, efficiency, and sustainability of physical operations. As a public company with a global team, they foster a culture of ownership, inclusion, and growth.
Manage strategic customer relationships with executive and operational stakeholders.
Drive customer success through platform adoption and regular business reviews.
Grow existing accounts by identifying expansion opportunities and mitigating renewal risks.
Platform Science is an open IoT platform for commercial transportation, connecting fleets, developers, and equipment providers. They foster a culture of innovation, collaboration, and customer success, valuing diverse perspectives and transparency.
Manage a portfolio of enterprise customers as a trusted advisor and strategic partner.
Drive customer retention, renewals, and expansion opportunities.
Lead executive-level business reviews and success planning sessions.
The company provides innovative SaaS solutions that help organizations maximize value. It operates with a remote-first, collaborative culture and focuses on customer success.
Own the full post-sale lifecycle for commercial accounts, including onboarding, adoption, renewal, and expansion.
Monitor account health and usage signals to proactively surface risk and growth opportunities.
Partner cross-functionally with Sales, GTM Engineering, and Product to ensure a seamless customer journey.
Tavily builds the search engine for AI agents, connecting LLMs to high-quality web content for RAG and real-time reasoning. The company works with innovative AI teams from startups to large enterprises, fostering a fast-moving, collaborative culture.
Own renewal and expansion strategy for a portfolio of accounting firms, driving measurable value realization and net revenue retention.
Serve as a strategic advisor to executive stakeholders, diagnosing workflow inefficiencies and aligning product capabilities to firm-level improvements.
Proactively identify churn indicators through behavioral data and health metrics, and develop structured save plans with clear ROI articulation.
Karbon is the global leader in AI-powered practice management software for accounting firms. We are well-funded, ranked #1 on G2, Great Place To Work® certified, and on Fortune's Best Small Workplaces™ List.
Own a portfolio of complex, high-value accounts and act as the central point of accountability for escalations.
Manage post-sales onboarding projects from kickoff through go-live with hands-on configuration.
Conduct regular cadence calls, maintain account health, and support strategic accounts through QBRs.
Infiterra enables IT distributors, Managed Service Providers (MSPs), and telcos to succeed in the subscription economy by automating subscription workflows. Recognized as a global leader, Infiterra combines innovation and expertise to help partners transform and grow.
Own and grow a portfolio of mid-market customers, acting as their trusted strategic partner.
Lead onboarding, adoption, business reviews, and success planning to help customers maximize value.
Identify expansion opportunities and lead commercial conversations including renewals and growth.
Go1 helps organizations deliver learning and development in more relevant, timely, and effective ways. From a small startup to a global brand, they have grown by solving hard problems, embracing ambiguity, and never standing still, with a remote-first culture and team events.
Partner with top customers to drive safety, efficiency, and sustainability using IoT solutions.
Orchestrate executive reviews and workshops to align goals and optimize operations.
Collaborate cross-functionally with Sales, Support, and Product teams to deliver customer success.
Samsara is the pioneer of the Connected Operations Cloud, enabling organizations that depend on physical operations to harness IoT data to improve safety, efficiency, and sustainability. As a recently public company, Samsara fosters a culture of innovation and collaboration, supporting a globally distributed team with a focus on long-term impact.
Act as strategic partner and trusted advisor to enterprise customers, ensuring adoption and retention.
Drive product utilization through alignment with goals, training, and strategic reviews demonstrating ROI.
Own renewals, identify upsell opportunities, and advocate for customer needs across internal teams.
Teramind provides cybersecurity solutions to enterprise customers. They are a fully remote company with a global, forward-thinking team that has operated remotely since 2014.