Own and manage up to 70 high-value enterprise accounts, driving retention and strategic expansion.
Lead retention and migration deal cycles, leveraging cross-sell and upsell opportunities across Appfire's product ecosystem.
Build strong relationships as a strategic advisor, ensuring customers achieve key business outcomes.
Appfire creates software that empowers teams to collaborate seamlessly, with a portfolio of products like JXL and BigPicture. The company has 800+ remote employees across 28 countries, fostering a culture of flexibility and ownership.
Drive growth and retention across enterprise accounts, owning the complete customer lifecycle from onboarding through renewal and expansion.
Lead end-to-end onboarding for new enterprise clients, coordinating cross-functional teams and ensuring seamless program launches.
Drive revenue growth through strategic upsell and cross-sell initiatives, managing contract negotiations and securing long-term partnerships.
Tremendous is a global platform for businesses to send thousands of payouts via gift cards and money, trusted by 20,000 organizations like Atlassian and MIT. The company is profitable and growing without outside investors, with a fully remote, high-documentation, low-meeting culture and an employee NPS in the high 80s.
Own a book of 80–100 accounts end-to-end, driving adoption, renewals, and retention.
Build multi-threaded relationships with executives and decision makers to align on business outcomes.
Spot risk early, lead executive business reviews, and partner with expansion teams to grow accounts.
Help Scout provides customer support software that helps over 10,000 businesses build better customer relationships, now with AI-powered tools to improve customer experience. They are a fully remote team of 120+ people worldwide, with a culture that values ownership, curiosity, and craft.
Serve as strategic partner and customer advocate for a portfolio of high-value Mid-Market and Enterprise customers, driving adoption and mitigating churn risk.
Lead implementation shadow-management and seamless Go-Live handoff, co-create Mutual Success Plans, and facilitate Executive Business Reviews to showcase value.
Collaborate cross-functionally to identify expansion opportunities, mentor team members, and contribute to operational excellence through playbooks and best practices.
Deputy is a global SaaS workforce management company that provides a platform to manage scheduling, time tracking, and communication for hourly workers. Serving over 1.5 million workers and 375,000 workplaces across 100+ countries, the company has a remote-first culture and is backed by top investors.
Own end-to-end customer journey for enterprise accounts in Argentina, driving adoption and ROI.
Use data-driven insights to lead executive conversations and uncover expansion opportunities.
Mitigate risk early and maintain high portfolio coverage with structured governance.
Simetrik is a B2B platform founded in 2019 that automates financial reconciliations using no-code and generative AI, serving major Latin American clients. It handles two-thirds of regional transactions, operates in over 35 countries, and monitors 200 million records daily, with a dynamic, entrepreneurial culture.
Manage and grow revenue within an established SMB client base through renewals, cross-sells, and upsells.
Build strong customer relationships, conduct quarterly business reviews, and advise on security best practices.
Collaborate with cross-functional teams to resolve issues and drive customer advocacy.
Keeper Security is a fast-growing cybersecurity software company protecting thousands of organizations and millions of people globally. It is a pioneer in zero-knowledge and zero-trust security, recognized for innovation in privileged access management, with a collaborative culture focused on excellence.
Own a portfolio of 20-30 enterprise accounts, driving adoption, retention, and expansion.
Lead onboarding through renewals, including commercial negotiations and success planning.
Collaborate with engineering and product teams to align customer goals and improve experiences.
A fast-growing technology company providing innovative cloud development solutions and an AI-driven environment. The company fosters a collaborative, inclusive culture with an internationally distributed team and startup-like pace.
Own a portfolio of high-value enterprise accounts as their primary point of contact and advocate.
Drive revenue retention and expansion through long-term success strategies and executive business reviews.
Manage escalations end-to-end, spot at-risk accounts early, and turn successful clients into references.
Traild is a high-growth SaaS company combining AI, automation, and payments infrastructure to power B2B finance. They have a world-class culture (eNPS 68) and are building the infrastructure behind modern finance.
Partner with initial customers to drive product value and build trusted advisor relationships with executive sponsors.
Evolve the customer onboarding strategy and collaborate cross-functionally to translate business needs into solutions.
Drive adoption, engagement, and growth by helping customers achieve transformational goals in partnership with Moveworks.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.
Lead a team of Customer Success Managers and Strategic Account Managers to drive renewals, expansion, and customer outcomes.
Own Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) for strategic accounts, carrying an expansion quota.
Serve as executive sponsor for enterprise accounts, guiding long-term adoption and multi-year roadmap alignment.
Cayuse empowers organizations to conduct globally connected research with proven, integrated, and easy-to-use technology. Their growing team of highly skilled experts is committed to customer success and industry-leading solutions.
Be the voice of the customer, turning insights into actions that improve outcomes and experience.
Drive product adoption and value realization through success planning and executive business reviews.
Partner with Sales to identify upsell and cross-sell opportunities while managing retention.
Unit4 empowers people in service organizations with innovative Enterprise and Business software solutions. They are a people-first community with a high-performance team that values trust, accountability, and authenticity.
Manage a portfolio of approximately 30 enterprise accounts across EMEA as the primary post-sales contact.
Guide customers through onboarding, adoption, and renewal while translating product usage into measurable business outcomes.
Monitor account health, identify risks, and coordinate solutions across internal teams to drive retention and expansion.
They are a fast-growing, remote-first technology company focused on helping businesses unlock the potential of automation and AI-powered workflows. The culture emphasizes transparency, collaboration, and continuous learning, with a distributed team across Europe and regular off-sites.
Own onboarding, adoption, and success plans for a portfolio of commercial and regulated-industry customers.
Drive retention and expansion by monitoring health scores, managing renewals, and building multi-threaded relationships up to CISO/CIO.
Act as the voice of the customer to Product and Engineering while keeping account plans and forecasts current in CRM.
Hypori is a high-growth cybersecurity SaaS company transforming secure mobility with a virtual workspace platform that lets users access enterprise apps and data from any mobile device with zero data on the endpoint. Backed by $55M in funding and expanding into commercial and regulated markets, the company values innovation, collaboration, and inclusive growth.
Drive customer outcomes and value realization for a portfolio of strategic enterprise accounts.
Serve as a trusted advisor to executive stakeholders and lead EBRs/QBRs to demonstrate value.
Collaborate cross-functionally to secure retention, growth, and successful customer initiatives.
Simpplr is an AI-powered intranet platform that unifies the digital workplace by connecting people, knowledge, and apps. It is a Series D company trusted by over 1,000 organizations, with a culture focused on innovation, collaboration, and employee experience.
Drive long-term customer value and product adoption across strategic accounts.
Partner with Account Managers and Renewal Managers to ensure portfolio retention and growth.
Lead Executive Business Reviews with C-level stakeholders to validate ROI and align roadmaps.
WorkWave empowers service professionals with software solutions to run their businesses more efficiently and deliver exceptional service. As a global tech leader with a startup's energy, they maintain a laid-back, high-performing, customer-obsessed culture.
Build close relationships with stakeholders at 20-25 strategic enterprise accounts, from daily users to executive sponsors.
Define success metrics with each customer, show ROI, and run executive business reviews and account plans.
Use the Success-at-Scale signal framework to catch churn risk early and expand revenue with Account Executives.
Ketch is redefining responsible data use for the AI era, providing a data permissioning platform that simplifies privacy and consent operations. It is a 65-person Series B company backed by top-tier investors, with a culture rooted in passion, growth, grit, collaboration, and integrity.
Serves as strategic advisor for complex accounts, owning customer outcomes, retention, and growth.
Drives adoption and value through product expertise, data, and change management.
Leads strategic communication, renewals, and cross-functional execution.
Unite Us provides a national network and software that connects community-based organizations, government agencies, and healthcare organizations to improve whole-person health. The company fosters an inclusive, remote-friendly culture with employee resource groups and a mission-driven environment.
Develop trusted advisor relationships with executive sponsors and align activities with customer business goals.
Drive adoption, training, and best practices to maximize customer value and ROI.
Identify growth opportunities and collaborate with sales to ensure retention and renewals.
Specright provides a purpose-built platform for Specification Management, helping companies digitize and act on supply chain data. It is an energetic, 100% remote company with an entrepreneurial, informal, and fast-paced culture.
Lead and develop the Account Management team, owning retention and expansion for enterprise customers.
Scale Customer Success operations, championing AI and automation to improve efficiency and outcomes.
Drive cross-functional collaboration and develop a high-performing team to deliver exceptional customer experiences.
Zipline is a well-funded SaaS company transforming how frontline teams connect, align, and inspire their employees. It is a fully remote company with employees across the US, Canada, and globally, known for its high performance and collaborative culture.
Accelerate revenue growth and expansion across Atlassian's product portfolio for strategic enterprise accounts.
Lead strategic account planning, whitespace mapping, and executive relationships to drive retention and upsell.
Manage complex renewals, cloud migrations, and multi-million dollar sales cycles end-to-end.
Atlassian provides collaboration and productivity software that enables teams worldwide to work together effectively. With a culture that values diversity and flexibility, Atlassian empowers employees to choose their work location and serves 82% of the Fortune 500.