Own the end-to-end onboarding journey for new customers, leading technical deployments, platform configuration, and feature activation.
Deliver onboarding workshops and enablement programs while driving rapid time-to-value and identifying onboarding risks.
Guide customers on security best practices, support retention efforts, and provide feedback to product and support teams.
Cynet is a leading cybersecurity platform that combines XDR, SOAR, vulnerability management, and MDR into a single solution for automated protection. They are a fast-growing company with a global customer base and a remote-first culture.
Own the most complex post-sale technical relationships, guiding customers from onboarding through adoption and renewal.
Act as the technical advisor for strategic accounts, ensuring long-term success and driving expansion opportunities.
Mentor team members, shape scalable processes, and represent the customer voice internally with Product and Marketing.
1Password builds the foundation for a safe, productive digital future, innovating enterprise password management and Unified Access Management. With over $400M in ARR and over 180,000 businesses as customers, they prioritize collaboration, transparency, and a human-centric approach in cybersecurity.
Act as the technical champion for assigned customers, building strong relationships and navigating complex technology challenges.
Provide best-practice advice to help customers successfully adopt and optimise Trustonic products and solutions.
Lead Root Cause Analysis reviews and facilitate retrospective sessions to improve customer outcomes.
Trustonic develops smartphone locking technology to make devices affordable and enable digital finance globally. They partner with mobile carriers across 30+ countries and foster an inclusive, flexible culture focused on diversity and collaboration.
Lead the evolution of customer technical engagement, driving excellence across the Technical Account Management function.
Act as a senior technical advisor, building trusted relationships with senior customer stakeholders and guiding best practices.
Develop and coach a team of Technical Account Managers, creating a high-performing and customer-focused culture.
Trustonic makes smartphones affordable for the many by enabling global access to devices and digital finance through secure smartphone locking technology. They partner with mobile carriers, retailers, and financiers across 30+ countries, powering device financing solutions that drive economic inclusion, profitability, and growth, while celebrating diversity and flexible working.
Lead, scale, and mentor a team of Technical Account Managers who act as trusted advisors for strategic Elite customers.
Define the technical account management roadmap and implement scalable processes to drive operational excellence.
Build strong executive relationships with CISOs and CIOs, translating technical milestones into business outcomes.
Ping Identity provides an intelligent cloud identity platform that enables secure and seamless digital experiences for users worldwide. The company serves more than half of the Fortune 100, has global offices, and fosters a culture that respects individuality and champions every identity.
Work with industry-leading customers to maintain Illumio technology deployments.
Log and update cases, inform customers of status, and provide solutions in a professional and timely manner.
Analyze problems and defects, recommend solutions, and collaborate with internal teams.
Illumio is a leader in ransomware and breach containment, providing a platform to stop the spread of cyberattacks across hybrid multi-cloud environments. The company is recognized as a Leader in the Forrester Wave for Microsegmentation and fosters a culture of belonging and collaboration.
Serve as the primary implementation lead and operational owner for assigned customer accounts following contract execution.
Coordinate cross-functional teams across Sales, Product, Engineering, Support, and Delivery to ensure successful customer outcomes.
Lead customer onboarding, implementation governance, and operational reviews to drive adoption and retention.
Smile Digital Health provides a FHIR-based data liberation platform that makes it easy for healthcare stakeholders to collect and exchange data. The company ranked #19 on Deloitte's Technology Fast 50 Ranking for 2024 and values respect, inclusion, diversity, and belonging.
Lead and develop a team of Technical Account Managers, coaching on technical depth and strategic account planning.
Drive technical customer outcomes by delivering proactive guidance and best-practice recommendations for platform adoption.
Own the data story, leveraging analytics to translate insights into business outcomes and ROI narratives.
Highspot develops sales enablement software to increase sales productivity. The company emphasizes equitable workspaces and a culture of belonging for its employees.
Serve as the front-line leader in the Illumio field organization, finding and creating new sales opportunities within target accounts.
Create and execute a territory plan on target accounts with a “land and expand” approach, prospecting to engage potential champions and sponsors.
Drive a regional sales plan with tight collaboration between ADRs, partner account managers, and extended field team resources.
Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Recognized as a Leader in the Forrester Wave for Microsegmentation, Illumio builds a world-class global team united by one mission: to combat ransomware and breaches head-on.
Own a portfolio of strategic customers as their dedicated technical advisor, providing architectural guidance that scales with their teams.
Lead implementation reviews, base audits, and technical health assessments, providing proactive recommendations before problems surface.
Guide customers through the full capability of Airtable as a platform, including automations, interfaces, Field Agents, Omni, and MCP.
Airtable is a no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.
Serve as the technical expert for Zero Trust Architecture in cloud environments (AWS, Azure, GCP).
Collaborate with sales and engineering teams to influence the product roadmap and customer strategies.
Drive customer Proof-of-Value engagements, demonstrating Zscaler's unique value proposition.
Zscaler accelerates digital transformation by securing users, devices, and applications through its cloud-native Zero Trust Exchange platform. As an AI-forward enterprise leveraging the world's largest security data lake, Zscaler fosters a culture of execution, transparency, and high-impact collaboration.
Own the post-sale technical relationship, serving as the primary technical advisor from day one.
Lead onboarding engagements, driving adoption of TruffleHog across customer organizations.
Identify expansion opportunities and build ROI stories grounded in measurable outcomes.
Truffle Security is a cybersecurity company that makes secrets easier to detect, verify, and remediate across modern software environments, built on the popular open-source TruffleHog platform. Trusted by organizations including NVIDIA, Chick-fil-A, and OpenAI, the company helps security and engineering teams stay ahead of secrets risk in a fast-growing, remote-first culture.
Own the technical success of top tier customers as a dedicated technical point of contact, leading handoffs from Sales Engineering and building deep relationships with technical stakeholders.
Drive platform health, scalability, and performance by assessing deployments, providing strategic recommendations, and guiding customers on automation best practices.
Manage escalations and operational excellence by overseeing support intake, coordinating cross-functional responses, and turning customer insights into continuous improvement.
n8n is the open workflow orchestration platform built for the new era of AI, giving technical teams the freedom of code with the speed of no-code. Since 2019, we've grown into a diverse team of over 260 across Europe and the US, backed by top investors with a $5.2bn valuation.
Deliver strategic technical guidance and executional support to enterprise clients.
Manage day-to-day BAU activities and develop channel implementation strategies.
Conduct technical reviews and provide optimization recommendations to drive client success.
Rithum is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers deliver seamless e-commerce experiences. With over 40,000 companies trusting Rithum, we foster a transparent, inclusive culture that supports work-life balance and career growth.
Serve as a strategic technical advisor to enterprise customers, translating business goals into measurable success plans.
Guide customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, and platform adoption.
Own a portfolio of enterprise customers, driving adoption, retention, expansion, and overall satisfaction through ongoing engagement.
GitLab provides the intelligent DevSecOps platform that helps organizations increase developer productivity, improve operational efficiency, and accelerate digital transformation. With over 50 million registered users and more than 50% of the Fortune 100 as customers, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.
Lead and evolve the enterprise cybersecurity engineering program, aligning with business objectives, risk appetite, and regulatory requirements.
Drive adoption of modern security practices including Zero Trust, secure-by-design, and automation including AI.
Build, mentor, and lead high-performing teams across cybersecurity engineering and IAM.
Convera is one of the largest non-bank B2B cross-border payments companies in the world, leveraging decades of industry expertise. The company is committed to ensuring that customers capture more value with every transaction.
Serve as the primary technical point of contact for top accounts, ensuring seamless post-implementation customer experience.
Partner with Strategic Account Managers to recommend new features and integrations that drive client value and expansion.
Act as liaison between customers and Product/Engineering to manage escalations and resolve complex issues.
Boulevard provides a client experience platform for appointment-based, self-care businesses like salons and spas. Founded in 2016, the company values diversity, experimentation, and equal opportunity.
Oversee the AMER Technical Architecture team, managing complex implementations and strategic engagements across platform, AI, and security.
Coach senior technical talent to act as credible advisors focused on customer outcomes and consultative communication.
Develop repeatable delivery methods, templates, and standards while representing the practice in management discussions.
GitLab is the intelligent orchestration platform for DevSecOps, trusted by over 50 million users and more than 50% of the Fortune 100. With an all-remote, asynchronous culture, GitLab empowers high-performance teams through transparency, iteration, and collaboration.
Front-line sales executive finding new opportunities and leading virtual teams to win.
Create territory plan, prospect into target accounts, and collaborate with Business Development Representatives.
Build relationships with resellers, system integrators, and partners to drive sales.
Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Powered by the Illumio AI Security Graph, our breach containment platform identifies and contains threats across hybrid multi-cloud environments.
Manage a portfolio of Enterprise and Strategic accounts to drive adoption of NodeZero.
Develop trusted advisor relationships and tailor cybersecurity offerings to customer needs.
Proactively identify customer challenges, upsell opportunities, and ensure renewals through data analysis.
Horizon3.ai is a fast-growing remote cybersecurity company providing autonomous penetration testing via its NodeZero platform. The team includes former Special Operations cyber operators and engineers, with a culture of respect, collaboration, and ownership.