Drive client acquisition by creating new opportunities and upselling current customers while achieving sales KPIs.
Prepare accurate quotes and develop proposals, negotiating contracts to balance client value and company profit margins.
Maintain accurate records of business development activities on the CRM system and provide client feedback to the product team.
SiteMinder is a leading open hotel commerce platform that helps accommodation owners find and book more guests online. They support over 50,000 hotels in 150+ countries and have a diverse, inclusive culture with a focus on innovation and collaboration.
Investigate technical issues by analyzing customer reports, identifying root causes, and resolving them directly or coordinating with Engineering.
Automate repetitive processes using AI and Claude Code to improve team efficiency.
Collaborate across teams, serving as the bridge between Customer Success and Engineering to ensure clear communication and fast resolution.
Sibill is redesigning the financial operating system for Italian SMEs and accountants, unifying invoicing, payments, treasury, and accounting. They are a fast-growing startup backed by top international investors, with a collaborative and autonomous culture.
Monitor all tickets, chats, and calls from assigned enterprise clients to ensure timely, accurate, and comprehensive support.
Serve as project manager for high-priority customer needs, coordinating resources across Customer Success, Development, and Product.
Collaborate with CS leadership to evaluate strategies and drive retention for enterprise customers.
Restaurant365 is a SaaS company that provides a cloud-based platform for accounting and back-office operations in the restaurant industry. The company focuses on empowering team members and fostering a culture of excellence and continuous improvement.
Resolve customer inquiries via live chat, WhatsApp, and email, handling logistics, orders, and website issues.
Support team growth by onboarding and training new joiners, coaching colleagues, and managing escalations.
Collaborate across departments, driving root-cause fixes and owning day-to-day operations with a customer-first mindset.
Nivoda is a global B2B diamond and gemstone marketplace connecting retailers with suppliers. Processing $300M+ annually, it spans multiple regions. Its customer support team is distributed across 8+ countries, with a focus on responsiveness and continuous improvement.
You will step in at the critical moment clients configure and activate their communication tools, acting as a strategic operational partner to get their guest communications running.
You will demystify telecom and compliance, navigate A2P 10DLC registrations, and own the guest communication pipeline by troubleshooting messaging channels.
You will collaborate with Onboarding Coaches, maintain flawless context in CRM, and standardize repetitive tasks using automation to focus on personalized guidance.
Cloudbeds is a hospitality technology company that provides an intelligently designed platform to power properties across 150 countries, processing billions in bookings annually. The fully-remote team of 650+ employees across 40+ countries is diverse, innovative, and passionate about transforming hospitality through AI and unified solutions.
Manage the onboarding and offboarding processes for new and departing employees, ensuring all steps are completed effectively.
Execute access requests to systems and resources, ensuring compliance with contractual guidelines and SLAs.
Contribute to the AI implementation strategy by identifying automation opportunities and optimizing administrative processes.
We help large companies transform AI potential into real business impact with AI deployment, AI-native execution, and tech-integrated solutions. We are 8,000 employees across 25+ countries, collaborating to build impactful solutions.
Drive client success by training hoteliers on the Cloudbeds platform to optimize their operations and guest experience.
Leverage hospitality expertise to design personalized onboarding strategies that reduce friction and boost adoption.
Collaborate with Sales and Product to transform customer feedback into systemic improvements and long-term loyalty.
Cloudbeds provides an intelligent hospitality platform that powers properties in 150 countries, processing billions in bookings annually. With 650+ employees across 40+ countries, it is a remote-first, inclusive company focused on transforming hotel operations through innovative technology.
Serve as a product expert to resolve customer concerns and provide tailored recommendations.
Own daily operational tasks including account configuration and program policy updates.
Identify and implement process improvements for maximum efficiency and quality.
Forma provides flexible benefits software that allows employees to choose how to spend their benefit allowances. The company has helped hundreds of notable companies and is recognized as a Great Place to Work.
Lead and inspire a customer-obsessed support team, setting high standards for service quality.
Analyze support data to identify patterns and drive improvements in customer experience.
Work with leadership to develop strategies that enhance customer satisfaction and team performance.
Wolt creates technology that brings joy, simplicity and earnings to neighborhoods worldwide. With a global presence in over 500 cities across 30 countries and backed by DoorDash, we foster an entrepreneurial, fast-paced culture where learning and shipping are key.
Develop and execute the Italian brand and marketing strategy, aligning global direction with local consumer insights.
Lead integrated 360° campaigns across all channels, managing agencies and tracking key brand metrics.
Collaborate with cross-functional teams and local retailers to ensure a consistent brand experience across D2C and retail.
The Quality Group is an innovative provider of sports nutrition products, bringing together brands ESN and More Nutrition. With over 1,200 employees, they foster a diverse and inclusive culture focused on health, performance, and innovation.
Provide timely support to merchant partners, educating them on best practices and resolving issues.
Report system issues and collaborate with internal teams to improve processes.
Build strong relationships with stakeholders to ensure smooth operations and tool development.
Wolt creates technology that brings joy, simplicity and earnings to neighborhoods worldwide. With over 500 cities in 30 countries, we are a fast-growing, ambitious team that values learning, building, and shipping.
Build Glow25's business in Italy from the ground up, managing existing partners and securing new listings across drugstores, pharmacies, online retail, and grocery.
Plan and coordinate promotions, point-of-sale materials, and sampling campaigns with the marketing team.
Represent Glow25 at trade shows, customer meetings, and industry events across Italy.
Glow25 is a German collagen brand that combines beauty with science and AI technology. With a strong, positive culture and recognition as a Top Company on Kununu for five years, they foster ownership and performance.
Build product expertise through hands-on collaboration and structured training.
Guide customers through software onboarding, tracking project milestones and deliverables.
Deliver engaging client training and ensure smooth, confident software adoption.
WorkWave provides software that helps essential service teams manage their daily operations. The company has a global remote-first workforce with employees in over 30 states and 7 countries, and is known for its award-winning culture.
Manage and optimize the PAR OPS back-office system for multiple restaurant clients.
Serve as a strategic advisor, analyzing system usage and recommending best practices.
Work in a multi-channel support environment handling tickets, email, phone, and virtual meetings.
PAR Technology Corporation is a leader in restaurant technology, providing comprehensive software and hardware solutions for over 100,000 restaurants in more than 110 countries. They have a collaborative culture, embracing a 'Better Together' ethos with a focus on innovation and customer success.
Manage customer onboarding and implementation across websites and platforms.
Conduct approximately 5 training calls per day to teach new users the Feathr platform.
Track account progress in Salesforce and other databases.
Feathr is a nonprofit marketing platform trusted by over 1,300 nonprofits, helping them build purposeful connections with their community. With a culture focused on practicality, ambition, candor, trust, and service, Feathr fosters an environment where amazing people can do their best work.
Own the full onboarding experience for migrating studios, from kickoff to go-live.
Train studio owners and staff on Arketa to ensure they are confident using the platform.
Coordinate data migrations and manage partner relationships throughout the process.
Arketa builds the operating system for modern fitness and wellness, empowering studios to manage and scale hybrid businesses. They have raised $15M in Series A funding and are growing quickly with a collaborative, feedback-driven culture.
Manage the complete customer lifecycle from onboarding to long-term partnership, ensuring consistent value and support.
Drive customer retention by monitoring account health, identifying risks, and developing success strategies.
Identify expansion opportunities through upselling and cross-selling while maintaining strong customer relationships.
This company operates in a global, remote-first environment, focusing on customer success and support. The culture emphasizes collaboration, autonomy, and continuous improvement, with a team that values technology and automation.
Facilitate client onboarding, training, and ongoing support via video, phone, and email.
Resolve customer inquiries and troubleshoot escalated issues across multiple channels.
Build strong client relationships to promote product adoption and drive retention.
Cloudbeds is a hospitality technology company that provides an intelligently designed platform powering properties across 150 countries, processing billions in bookings annually. With over 650 employees across 40+ countries, the company fosters a collaborative, remote-first culture focused on innovation and transforming hotel operations.
Develop new business within the Italian Microsoft partner ecosystem and build long-term relationships.
Support partners with the Companial portfolio and Sure Step program, including licensing, technical services, and AI solutions.
Lead presentations, workshops, and commercial discussions around Microsoft solutions.
Companial supports Microsoft partners in accelerating their cloud journey through programs like Sure Step, helping them unlock new business opportunities and AI capabilities. They have an international, remote-first team and a global partner network.
Design and deliver scalable enablement programs for revenue teams, including onboarding, training, and coaching initiatives.
Partner with Sales, Marketing, Product, and Customer Success to translate technical concepts into impactful resources.
Measure enablement effectiveness through metrics and continuously improve programs based on performance analysis.
The company is a global technology organization specializing in cloud infrastructure and DevOps solutions. It fosters a remote-first, collaborative culture with a focus on innovation and continuous improvement.