Source Job

United States

  • Provide on-site and remote technical support to end-users, resolving hardware, software, and connectivity issues.
  • Install, configure, and maintain IT equipment including desktops, laptops, printers, and mobile devices.
  • Document all support tickets accurately and collaborate with the IT team to implement long-term solutions.

Windows MacOS TCP/IP DNS VPN

20 jobs similar to Field IT Support

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$100,000–$130,000/yr
US Unlimited PTO

  • Provide onsite and remote IT support across macOS and Windows environments, configuring and deploying devices.
  • Troubleshoot software and hardware issues, including core business applications and maintain conference room systems.
  • Assist with network deployments, IT security, MDM platforms, and maintain IT documentation.

Beast Industries is a multifaceted media and entertainment company founded by Jimmy Donaldson (MrBeast), the most watched person in the world. The company operates across digital media, philanthropy, consumer products, and innovative business initiatives, with a focus on innovation, creativity, and social impact. The team is growing and thrives in a fast-paced, creative environment.

Global Unlimited PTO

  • Manage and troubleshoot IT cloud services (Google, Atlassian, Microsoft) globally.
  • Provide IT support to remote employees and handle onboarding/offboarding.
  • Maintain IT documentation and manage patch management for remote devices.

Reach Security integrates with existing security tools to identify blind spots, prioritize fixes, and automate remediation. As a growing company, we offer a dynamic environment with comprehensive benefits and unlimited PTO.

US

  • Provide remote technical support to firm employees nationwide, troubleshooting hardware and software issues.
  • Manage and maintain network devices, Document Management Systems, and Microsoft 365 environments.
  • Maintain records of repairs and fixes using ZenDesk and collaborate with team to resolve issues.

Tyson & Mendes is a civil defense law firm known for breaking the mold of traditional law firms. It is a fast-growing firm that invests in its people with specialized training and clear paths to leadership.

$18–$20/hr
US

  • Receive inbound driver and fleet technology support calls with empathy and precision.
  • Troubleshoot ELD, tablet, and dashcam issues to keep drivers on the road.
  • Document everything clearly to support compliance and Hours of Service records.

Helpt provides 24/7 white-labeled technical support for companies in MSP, Technology, and Product Support sectors, including fleet and trucking operations. They are a growing team seeking multiple support technicians, with a positive, respectful culture that values whole people.

$70,000–$80,000/yr
US

  • Serve as the primary IT support contact for all employees, troubleshooting hardware, software, and connectivity issues.
  • Provision equipment, manage systems and cloud services, and support security initiatives.
  • Administer cloud tools, coordinate rollouts, and manage hardware inventory and procurement.

Hometap provides a home equity investment product that allows homeowners to access equity without debt. The company is recognized as a great place to work by The Boston Globe and Forbes, with a collaborative, passionate culture and a focus on innovation in fintech.

$55,000–$70,000/yr
United States Unlimited PTO

  • Serve as the initial point of contact to resolve client technical issues and manage ticket queues within SLAs.
  • Provide clients with advice on privacy and identity theft best practices while coordinating with Account Success and Security teams.
  • Enroll devices onto the BlackCloak platform and maintain working knowledge of solutions to contribute to client education.

BlackCloak protects corporate executives and high-profile individuals from hackers, privacy leaks, and identity theft. The company is extremely fast-growing, with an impressive client base of Fortune 500 companies and a dedicated team fostering a dynamic, remote-first culture.

Ireland

  • Provide first-point-of-contact IT support to internal staff across EMEA via remote channels.
  • Manage onboarding, offboarding, hardware provisioning, and troubleshooting of IT equipment.
  • Collaborate with the Corporate IT team to ensure prompt resolution of IT inquiries for a global workforce.

Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains. With over 2000 employees worldwide and multiple global offices, we are serious about culture, technology, customers, and not taking ourselves too seriously.

US

  • Provide first-line technical support for corporate and data center environments, diagnosing and resolving issues remotely.
  • Install, configure, and maintain IT systems, including hardware, software, and network equipment.
  • Collaborate with cross-functional teams to support IT projects, system upgrades, and infrastructure improvements.

The company focuses on sustainable infrastructure and technologies that create positive environmental and societal impact. It has a fast-paced, entrepreneurial culture centered on innovation, learning, respect, and operational excellence.

US

  • Provision and manage employee devices, identities, and access across Windows and Mac environments.
  • Troubleshoot and resolve technical issues from account access to backend disruptions for clinical tools.
  • Maintain VPN, remote access, and internal systems while documenting processes and coordinating with engineering.

Welby Health is a San Diego-based healthcare organization focused on transforming complex condition management through integrated care coordination and data-driven insights. It is a growing company that partners with physicians and health systems to deliver scalable solutions.

US 3w PTO

  • Serve as the senior technical escalation point for complex IT and Operational Support issues, owning incidents from investigation through resolution.
  • Coach and mentor IT Support team members on troubleshooting methodologies, technical fundamentals, and documentation.
  • Help administer and continuously improve endpoint, identity, access collaboration, and core IT systems while supporting a remote-first workforce.

Sevaro Health is a physician-led, AI-powered virtual neurology and telestroke company partnering with hospitals across the country, with a significant presence in rural and underserved communities. As a growing healthtech company, we focus on providing reliable technology for clinicians and ensuring that where you live does not determine whether you survive a stroke.

Spain

  • Serve as primary technical contact for users and customers, coordinating issue resolution through phone, email, and ticketing systems.
  • Provide second-level technical support for healthcare IT systems, diagnosing and resolving complex hardware, software, networking, and application issues.
  • Collaborate with IT, Product, Engineering, and other teams to investigate complex technical problems and implement effective solutions.

The company provides technical support services within a healthcare IT environment, where reliability and responsiveness are critical. They are a partner company that values collaboration, customer focus, and technical excellence.

Mexico

  • Serve as the primary technical point of contact for day-to-day IT support, administering Google Workspace, Slack, and hardware procurement.
  • Manage network infrastructure, identity access controls, endpoint protection, and backup processes.
  • Document systems, support new locations, and provide end-user guidance on security and tools.

Whip provides technology support services for automotive and collision repair operations. It engages independent contractors for IT services and operates in a fast-paced, growing environment.

US

  • Provide technical customer service for assigned software solutions, managing support cases from intake to resolution.
  • Take ownership of complex client software issues and support hot-fix updates and escalations.
  • Analyze technical issues, document troubleshooting steps, and contribute to improving resolution times.

A technology company providing software solutions and technical support services to clients. It maintains a collaborative culture and offers a remote-first work environment with a focus on employee wellbeing.

US Unlimited PTO

  • Provide exceptional technical support to clients, exceeding their expectations.
  • Escalate customer support issues and communicate criticality and timeliness.
  • Prepare and maintain hardware, documentation, and monitor alerts.

Resultant is an outcomes-focused consulting firm that helps clients use technology and data to guide decisions. The company has over 450 employees across the US and values a culture of humility, hunger, and smartness.

$70,000–$80,000/yr
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  • Install, configure, test, and troubleshoot hardware, software, and network systems at federal customer field sites.
  • Coordinate with Network Operations Centers and project managers to execute deployment windows and conduct site surveys.
  • Document field activity, update project schedules, and provide status reports to leadership.

Agile Defense delivers adaptive innovation to support the nation's most important missions through advanced technologies and elite minds. The company prioritizes its employees and culture, with core values centered on happiness, helpfulness, honesty, humility, hunger, and hustle.

$60,000–$70,000/yr
US Unlimited PTO

  • Provide Tier 1-2 technical support across Windows and macOS, managing tickets via systems like HappyFox.
  • Own end-to-end user lifecycle management, including onboarding, offboarding, identity and access control.
  • Administer Microsoft Intune, Google Workspace, and assist with SOC 2 and HIPAA compliance.

Nadia Care is reimagining maternity care to improve pregnancy, birth, and postpartum experiences for underserved communities by providing trust-based engagement and wrap-around support. As a growing, remote-first team, we value empathy, collaboration, and resilience in our mission to deliver meaningful care.

US

  • Provides remote technical support for Synapse products and troubleshoots complex issues across multiple software and hardware systems.
  • Collaborates with peers and Lead Team members to develop innovative solutions and documents cases for knowledge base articles.
  • Maintains expert knowledge of medical imaging products, monitors TAC phone system, and ensures positive customer surveys and accurate documentation.

FUJIFILM Healthcare Americas Corporation develops cutting-edge healthcare solutions across diagnostic and enterprise imaging. With over 70,000 employees globally, we are driven by our Group Purpose of 'giving our world more smiles' and offer a dynamic, flexible work environment.

US Unlimited PTO

  • Provide advanced technical support to enterprise customers, troubleshooting complex software, server, and network issues.
  • Manage support cases from diagnosis through resolution, including remote troubleshooting and escalation.
  • Create and maintain knowledge base articles and technical documentation, while participating in a 24/7 on-call rotation.

Sutherland provides advanced technical support for a leading cybersecurity client focused on protecting sensitive digital data. The company seeks dedicated professionals to work remotely, offering a collaborative and supportive culture.

$22–$26/hr
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  • Assist customers with procedural or operating difficulties using KPA software applications.
  • Troubleshoot and resolve issues, escalating complex problems to tier 2 support when needed.
  • Prioritize and handle incoming support issues, documenting all communication in a centralized ticketing system.

KPA helps automotive businesses with compliance, safety, and regulatory change through software, consulting, and training. Named a Best Place to Work for seven years, KPA is a team of dedicated professionals focused on client success.

Israel 4w PTO

  • Provide technical support across Microsoft 365 and business applications, troubleshooting hardware, software, and access issues.
  • Manage user accounts, permissions, and IT assets, coordinating with external providers for complex issues.
  • Identify recurring problems and recommend system improvements to enhance efficiency and user experience.

The partner company offers IT support services in a collaborative, people-focused environment. It operates internationally with a remote team.