Manage daily payment tasks and flow; be the main contact for payment processing rules in various countries; help Sales and other teams with banking or payment provider issues.
Own global payment execution, ensuring payments to employees and contractors are processed precisely and timely; own the research and resolution of payment reconciliation discrepancies on a daily basis.
Drive process improvements and efficiency solutions, including automation of daily operations workflow processes; develop tools/metrics and dashboards to track performance of payment metrics.
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. With core values at heart and a future focused work culture, their team works tirelessly on ambitious problems, asynchronously, around the world.
Provide timely, high-quality support to MoonPay customers and partners across multiple channels such as email and Slack.
Investigate customer issues, identify root causes, and resolve problems while ensuring a smooth and professional customer experience.
Collaborate with internal teams to resolve escalations and operational issues impacting customers.
MoonPay is a unified payments platform for digital currency, making it easy for anyone to buy, sell, swap, and pay in digital currencies. They are trusted by over 30 million customers and over 500 ecosystem partners, with a focus on accountability, rigor, and trust.
Manage day-to-day invoicing, payment tracking, payments adjustments, and review processes.
Serve as the primary contact for customer inquiries related to billing, payments, adjustments, penalties, and discrepancies.
Provide support to Billing and Collections Manager for daily invoicing, collection efforts, payments adjustments and audits.
Automatiq is the leading all-in-one software platform in the live event ticketing world, serving resellers of all sizes. We are data-driven and customer-obsessed as we work to solve interesting and complicated challenges in a fast-growing global market.
Serve as the primary resolver for complex, ambiguous, or high‑risk cases requiring interpretation beyond written SOPs.
Lead the identification of bottlenecks, workflow inefficiencies, and systemic issues, recommending strategic improvements.
Own all process documentation, decision trees, troubleshooting guides, and FAQs.
RealPage provides software and data analytics to the real estate industry. They are an equal opportunity employer committed to creating an inclusive environment for all employees.
Own and articulate a clear product vision and strategy for payments.
Lead payments products through the full product development lifecycle.
Serve as the subject-matter expert for payments and ensure products are built with a strong understanding of payments operations.
Versapay turns accounts receivable (AR) into a competitive advantage by removing friction and unlocking working capital. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually.
Make operational decisions regarding payment portals that ensure accuracy, cost efficiency, and seamless customer payment experience.
Drive adoption and utilization of autopay and Quench’s portal, including hosted pay pages, payment links in invoices and promoting reduced customer payment friction.
Build automated reporting tools and dashboards to track payment performance, decline trends, settlement activity, and operational risks.
Culligan Quench delivers on-demand filtered water solutions. They serve over 120,000 customers across North America with bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers.
Own the end-to-end technical onboarding of new Travel Pay clients, including corporate registration, Real Card Number (RCN) setup, and alias configuration.
Manage Custom Data Fields, MCC-based restrictions, purchase groups, and approval flows, as well as prepare and submit Mastercard registration documentation.
Resolve operational incidents related to rejected VCNs, reconciliation mismatches between booking and transaction records, and enriched data configuration.
Clara is the fastest-growing company in Latin America and has built the leading solution for companies to make and manage all their payments. They help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale, with a passionate and committed team distributed across the Americas.
Troubleshoot and resolve issues related to customer transactions.
Manage transaction statements to perform reconciliations of company assets.
Develop, maintain, and improve operational policies, processes, and procedures to enhance efficiency.
Xapo Bank aims for economic freedom and wealth protection for all, regardless of location. They are a fully distributed team of over 130 employees, working remotely from 30+ countries, fostering a culture of hard work, global thinking, and mutual inspiration.
Lead and execute strategic and operational initiatives across key markets.
Design, implement, and optimize scalable processes to support rapid growth.
Identify operational inefficiencies and drive continuous improvement.
Yuno is building the payment infrastructure that allows all companies to participate in the global market. Founded by seasoned experts, their technology provides access to leading payment capabilities, enabling companies to engage customers confidently and maintain global operations through seamless integrations.
Own and drive expansion, retention, and long-term success for a portfolio of existing key merchant accounts
Execute on strategic account planning, QBRs (Quarterly Business Reviews), and client-facing product training
Partner cross-functionally with Sales and Product teams to achieve product adoption and client-led feature requests
Breeze is building the universal payment layer to unify all currencies—fiat and crypto—so businesses and consumers can transact seamlessly. They are a dynamic startup, backed by Sequoia Capital.
Own technical integrations for partners from pre-sales through launch and production troubleshooting.
Diagnose and resolve API, webhook, and widget issues while coordinating with internal engineering teams.
Write integration guides and documentation to help partners self-serve and provide structured product feedback.
MoonPay is a unified payments platform that makes it easy to buy, sell, swap, and pay in digital currencies. It is a high-growth company trusted by over 30 million customers and 500+ partners, operating with accountability and a focus on building a fairer financial system.
Partner with Product, Marketing, Sales, and Operations to create scalable processes for customer adoption and growth.
Partnering with Customer Success Leadership, you'll lead key initiatives, oversee critical operations, and find ways to improve outcomes at scale.
Reporting to the Director of Revenue Operations, you'll combine strategy and execution to build reliable processes, deliver insights, and implement systems for the Customer Success team.
Versapay turns accounts receivable (AR) into a competitive advantage. They automate accounts receivable, removing barriers to collecting and reconciling B2B payments. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually.
Own the full enterprise sales cycle: prospecting, outreach, discovery, solution design, negotiation, and close
Leverage your payments and fintech network to identify and prioritize high-value merchant targets
Build multi-threaded relationships across merchant organizations — finance, digital, product, and the C-suite
Accrue is redefining how brands turn payments into loyalty. They help enterprise merchants launch their own branded wallets. Accrue is an empathetic team that values mental wellness and work/life balance, and they are committed to fostering an inclusive, innovative environment.
Monitor and improve card program key metric rates.
Perform daily/weekly/monthly reconciliation and resolve discrepancies.
Manage onboarding workflows for new Pay and Card merchants.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. They are trusted by 300+ million people in 100+ countries for their industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products.
Own the operational guardrails around pricing and deal flow, ensuring off-rate-card deals are routed through the appropriate commercial approvers
Build and maintain HubSpot as the system of record for revenue workflows, including required fields, stage gates, approval routing, and downstream handoffs
Ensure deal data in HubSpot is accurate, complete, and structured to enable reliable forecasting and reporting by Sales leadership
Polygon Labs is a global blockchain payments company building and operating infrastructure to move money instantly, reliably, and at internet scale, with the mission to move all money onchain. It is building the Polygon Open Money Stack, an open and integrated stack of services and technologies to instantly and reliably move money anywhere, and put it to work.
Own full features across payments and monetization.
Build and improve systems for checkout, subscriptions, billing, and plan management.
Work across backend and frontend to deliver a seamless purchasing experience.
Mighty Networks is a pioneering community platform that’s delivered $500M in community earnings to our customers in the past year. Tens of thousands of creators choose Mighty to bring people together with private or paid communities, courses, and events.
Manage a small, high-performing squad of engineers focused on payments and monetization
Own the technical execution behind checkout, subscriptions, billing, and plan management
Coach and develop engineers through direct feedback and ongoing support
Mighty Networks is a pioneering community platform that’s delivered $500M in community earnings to their customers in the past year. They bring people together with private or paid communities, courses, and events, so that they can generate real outcomes for their members.
Partners with internal teams and external vendor partners to support accurate payment posting, reconciliation, and credit balance management.
Independently manages complex payment posting, reconciliation, and refund work, investigates discrepancies, and monitors payment and credit activity.
Identifies root causes of payment issues and help improve workflows, including supporting efforts to expand electronic payments and remittances.
Rula is dedicated to treating the whole person and empowering individuals to take charge of their mental health. They aim to create a world where mental health is embraced as an integral part of one's overall well-being. Rula is a remote-first company.
Establish and monitor performance metrics to measure the reliability and latency of payer data feeds.
Serve as the primary point of escalation for high-priority payer data issues, coordinating with various teams.
Oversee the documentation and submission processes for clinical data extracts to ensure audit readiness.
Aledade empowers independent primary care practices to deliver better patient care and thrive in value-based care. As the largest network of independent primary care in the country, they focus on creating value-based contracts, strengthening care continuity, and aligning incentives to ensure physicians are paid for keeping patients healthy.
Execute the end-to-end migration of customers from legacy ISOs and third-party gateways to our integrated payments product.
Partner with clients to understand their current payment workflows and design tailored migration plans that minimize downtime.
Act as the primary bridge between the client and our internal product, engineering, and customer success teams to ensure alignment.
Storable redefines property management for specialty real estate, integrating management software with various services. They empower owners and operators, fostering a “Win More” culture committed to customer value and employee growth.