Act as the strategic post-sale leader for a portfolio of healthcare accounts, building trusted relationships and aligning stakeholders on measurable outcomes.
Lead large-scale client initiatives end-to-end, managing timelines, escalations, and cross-functional collaboration to drive successful implementation.
Analyze customer workflows to identify inefficiencies and implement process improvements that maximize value and ensure long-term adoption.
Medallion is a healthcare technology company that provides a provider operations platform to automate licensing, credentialing, payer enrollment, and compliance monitoring for healthcare organizations. With over 400 employees and recognized as a top workplace, Medallion is backed by $130M in funding and is one of the fastest-growing startups in the industry.
Lead the design and execution of consumer engagement campaigns across the full funnel, from outreach to re-engagement.
Serve as the primary marketing contact for clients, ensuring alignment and tailoring strategies to their needs.
Use data to uncover insights, deliver campaign reports, and optimize engagement strategies for growth.
Solera Health guides people to better health solutions by connecting them with impactful lifestyle, behavioral, and social interventions through its platform and curated network. The company fosters a remote-first culture with a casual, fun atmosphere and a team of six in this role.
Develop client communication standards and partner with Sales, Marketing, and CX leadership.
Build client health, satisfaction, and churn models using Salesforce and Pardot.
Create executive dashboards and drive operational efficiency improvements.
Doxim helps organizations transform critical communications through innovative technology and secure omnichannel solutions. With over 1,500 clients and a culture that encourages growth and meaningful challenges, they empower employees to shape the future of customer communications.
Build and maintain strong client relationships, driving retention and program success.
Execute account management processes, resolve issues, and track deliverables.
Lead marketing campaigns, analyze data, and present ROI metrics to clients.
Foodsmart is the leading Foodcare platform in the US, delivering nutrition-driven healthcare at scale through personalized clinical care and food benefits. With over 3 million members and a $200 million investment from TPG's Rise Fund, we are a growing, mission-driven team focused on making nutritious food accessible and affordable for all.
Lead operational execution of executive engagement and hospitality programs across the Americas.
Partner with sales to identify and engage senior executives, enabling sellers with outreach materials.
Coordinate cross-functional teams to deliver high-touch experiences, from planning to post-event follow-up.
Stripe is a financial infrastructure platform for businesses. It is a large company with a mission to increase the GDP of the internet and a culture of high ambition and collaboration.
Lead a team of 7 Engagement Strategy Managers to drive high-impact member communication programs.
Develop scalable marketing frameworks and playbooks to reverse utilization declines and improve performance.
Translate data and funnel metrics into customer-facing stories and strategic insights for large accounts.
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. They have delivered over 15 million sessions of care, published 35+ peer-reviewed studies, and foster a culture of well-being and innovation.
Support the success and satisfaction of employer clients by driving enrollment, engagement, and retention.
Build and maintain strategic account plans, monitor client health, and identify opportunities for growth and expansion.
Collaborate with channel partners, sales, and cross-functional teams to deliver measurable business outcomes and seamless client experiences.
Maven Clinic is the world's largest virtual clinic for women and families, partnering with employers and health plans to provide end-to-end women's and family health programs. Founded in 2014, the company has raised over $425 million and has been recognized on the TIME100 Most Influential Companies and CNBC Disruptor 50 lists, with a culture that has won over 30 workplace awards.
Build and implement a scalable engagement strategy to foster user adoption for a portfolio of clients.
Maintain deep knowledge of PeopleGrove platforms and translate capabilities into tactical recommendations.
Build trusted relationships with client administrators and monitor adoption metrics to identify risks.
PeopleGrove+CORE Higher Education Group helps colleges and universities drive real outcomes through student and alumni lifecycle engagement. With over 16 years of industry leadership and a dedicated team of over 100 professionals, they offer innovative software solutions to scale and optimize programs.
Partner with senior team members to leverage account management systems and dashboards to identify opportunities for revenue growth.
Consult with clients on planning, executing, and analyzing tailored engagement strategies to drive member activation and retention.
Lead client engagement initiatives, collaborating with Marketing and cross-functional teams to design events and support new account implementations.
Crossover Health is a national, team-based medical group delivering an innovative Primary Health model that integrates primary care, physical medicine, mental health, and more. The company focuses on wellbeing and prevention, and it is building a community of members that embraces healthcare as a proactive part of their lifestyle, fostering a collaborative and interdisciplinary culture.
Manage flawless execution and delivery of high-value projects with multi-disciplinary teams.
Build strong, mutually trusting client relationships by ensuring excellence in delivery and clear communication.
Oversee budget tracking, timelines, and project briefs to support brand planning and strategic initiatives.
Inizio Evoke is a global health marketing, communications, and transformation platform that uses data-driven insights and human centricity to inspire meaningful change. They offer a fully remote work environment with outstanding benefits, fostering a diverse and inclusive culture.
Design and manage clinic community programs, newsletters, referral programs, and online engagement initiatives.
Develop and run educational webinars and best practice playbooks to help clinics maximize platform value.
Analyze usage trends and health metrics to identify at-risk clinics and build targeted re-engagement plans.
Vetcove modernizes the veterinary software and pet healthcare industry with a procurement marketplace, home delivery ecommerce, and practice management system. Over 25,000 hospitals rely on them daily, and they are a fast-growing, mission-driven company backed by Y Combinator and top venture investors.
Lead strategic reviews and resolve operational frictions for top US health insurance clients.
Build relationships with client leaders in Claims, Quality, and Member Experience.
Collaborate with sales to identify expansion opportunities and maintain high Net Promoter Scores.
Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024, and our solutions are used in over 20 countries.
Deliver executive engagement and hospitality programs across the Americas, including executive dinners and hosted experiences.
Manage end-to-end attendee journey and collaborate with Sales, Marketing, and external partners.
Build operational systems, playbooks, and reporting frameworks for scalable program delivery.
Our partner company delivers high-touch executive engagement and hospitality programs. They operate in a fast-paced, globally oriented environment with cross-functional teams.
Lead a team of 5-8 high performing client managers or account directors for our largest client accounts.\n- Develop executive relationships with clients in an executive sponsor capacity and partner with SVP on Value Management methodology.\n- Use financial acumen to drive strategic positioning and growth while serving as a leader of our global client team.
Modern Health is a mental health benefits platform for employers., Backed by investors like Kleiner Perkins and Founders Fund, it raised over $170M and is the fastest female-founded unicorn in the US with a remote-first culture centered on high empathy and accountability.
Manage enterprise client relationships and drive outcomes through data-driven recommendations.
Collaborate with cross-functional teams to ensure consistent delivery and client satisfaction.
Own revenue targets including renewals and expansions, and mentor team members.
Wellnecity is a platform for high-performing health plans, helping self-insured employers, advisors, and vendors achieve cost savings and better outcomes. We are a fast-paced entrepreneurial company with a passionate team focused on data and healthcare innovation.
Drive membership growth by managing a pipeline of prospective Enterprise Members through the full sales cycle.
Lead renewal processes for an assigned portfolio, building retention plans and identifying at-risk accounts.
Build and maintain relationships with C-suite executives, serving as a trusted point of contact throughout the membership lifecycle.
Health Evolution is a selective membership organization that brings together chief executives and influential leaders from across the health care industry to drive innovation and collaboration. The company fosters a culture of bold ideas, courage, and collaboration, with a dedicated team.
Own the SOW process end-to-end: scope engagements, draft SOWs, price services, and sell them to enterprise customers.
Drive services attach and bookings on new and expansion deals.
Build the repeatable process, templates, and pricing logic that let this function scale.
Cresta is an AI platform that uses conversational AI agents and real-time human augmentation to improve customer experiences for leading companies. Founded from Stanford AI Lab, Cresta has raised over $270 million and is led by experts from Google's Contact Center AI.
Manage 6-10 client accounts, focusing on high-priority or multi-service accounts.
Serve as primary point of contact, collaborating with SEO and Paid Media Strategists.
Identify upsell and cross-sell opportunities and mentor Account Executives.
elk Marketing is a fast-growing digital agency serving brands like Arc'teryx, goodr, and Built Bar with high-performance SEO, Paid Search, and Paid Social strategies. They are a small to medium-sized agency with a collaborative culture focused on client success.
Manage a portfolio of mission-driven clients, guiding them from onboarding to long-term success on the UpMetrics platform.
Build genuine relationships with client teams and serve as a trusted advisor on impact measurement and data best practices.
Drive revenue through renewals, expansions, and referrals while leading success planning and quarterly business reviews.
We provide an impact reporting platform combined with expert services to help mission-driven organizations collect, analyze, and learn from their data. We are a remote-first team with a culture of collaboration, integrity, and continuous improvement.
Support clinical process improvement initiatives and monitor performance to client SLAs.
Conduct root cause analyses and develop remediation plans for process variations.
Collaborate with product and analytics teams to optimize letters and template tracking.
Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans and providers to optimize care quality and reduce costs. The company has been named to the Inc. 5000 list and ranked a Top 5 LinkedIn Startup, backed by leading investors, with a culture that values empathy and collaboration.