Design and deliver scalable training programs for Customer Service Representatives across voice, chat, and email channels.
Partner with leadership to identify skill gaps and align learning solutions with operational and customer experience goals.
Measure training effectiveness using KPIs, learner feedback, and quality assurance data to drive continuous improvement.
Colibri is a pioneer in online professional education, offering web-based courses since 2001. The company serves over 1 million customers annually and employs more than 1,500 mission-aligned professionals, fostering a culture of love, joy, boldness, teamwork, and curiosity.
Facilitate partner learning experiences by delivering prepared educational content clearly across live and online formats.
Contribute to learning design and content by applying templates to build and maintain training materials.
Execute against education plans by owning assigned training tasks and delivering high-quality work on time.
Ellevation develops world-class software to help educators serve English Learners (ELs) in K-12 school districts. They are a fast-growing, mission-driven technology company partnering with over 2,000 school districts and more than 2 million ELs, operating independently after merging with Curriculum Associates in 2021 to accelerate impact.
Define long-term strategy and P&L for Professional Learning Services to drive customer retention and revenue.
Build and scale the Professional Learning team, developing future leaders and aligning structure to support growth.
Establish content strategy grounded in research and adult-learning best practices, partnering with Product and Marketing.
Newsela is a leading education technology company delivering integrated, AI-powered solutions for K-12 classrooms to unlock student engagement and drive meaningful learning outcomes. As a fully remote company, it focuses on employee well-being, professional growth, and inclusive benefits.
Manage program delivery and support strategic initiatives for live online training programs.
Oversee admissions process, instructional hiring, and cross-functional collaboration.
Ensure a friendly learning environment and monitor learner progress.
Correlation One develops workforce skills for the AI economy. It is the largest provider of AI and data workforce development programs globally, having trained over 500,000 professionals across 11 countries, and values creativity, initiative, collaboration, and communication.
Assess existing training content and align with business objectives and risk reduction goals.
Design and develop engaging training modules using adult learning principles.
Deliver training programs, measure effectiveness, and provide recommendations for improvement.
BRMi is a technology consulting firm that delivers IT solutions to clients. The company fosters a collaborative culture focused on employee growth and cybersecurity awareness.
Designing and creating high-quality digital training content to drive efficiency and simplification.
Building structured, linked modules that integrate business context and system tasks for scalable learning.
Applying online learning best practices to maximize engagement and retention across global teams.
RWS unlocks global understanding through language and content services, helping organizations be understood across cultures. Their Product & Technology team, with over 500 staff, supports 7500+ end users globally and fosters a culture of partnership, innovation, and progress.
Develop and deliver onboarding and training programs for new hires and seasoned reps using instructional design best practices like ADDIE or SAM.
Own sales content management including playbooks, pitch decks, and battlecards, ensuring reps always have up-to-date assets.
Manage sales tech stack operations (CRM, sales engagement platforms, LMS) and track KPIs like Time to First Deal and Win Rate to evaluate program effectiveness.
QAD | Redzone redefines manufacturing through an intelligent, adaptive platform that connects people, processes, and data into a single System of Action. They are an Equal Opportunity Employer committed to diversity, equity, and inclusion, driving higher levels of belonging so employees can bring their whole self to work.
Create clear, engaging training materials that simplify complex processes.
Facilitate virtual and in-person sessions that drive participation and retention.
Use AI, Google Workspace, and learning technologies to create and deliver training.
Openwork is a high-growth, people-first staffing company reimagining modern hiring with over 50 years of experience. Privately owned and proudly independent, it has been recognized as one of SIA's Fastest Growing Staffing Companies and a ClearlyRated Best of Staffing® award winner.
Design and deliver dynamic training programs for transit agencies to enhance product adoption and proficiency.
Lead remote and on-site training sessions during implementation and post-implementation phases.
Develop scalable educational resources including videos, knowledge base articles, and webinars.
Swiftly is a transit data platform that helps cities improve on-time performance and passenger information accuracy. The company serves over 200 transit agencies in 12 countries and fosters a mission-driven, collaborative culture.
Lead needs assessments and design training that empowers sales teams to meet KPIs.
Translate business priorities into measurable learning objectives and practical resources.
Collaborate with sales leaders and cross-functional stakeholders to continuously improve programs.
Sazerac Company is an independent, family-owned spirits producer with almost 400 years of history. They produce award-winning bourbons and whiskeys and have been named one of the Best Places to Work in Kentucky, with operations in the US and globally.
Partner with subject matter experts to assess training needs and design effective learning solutions across translational sciences, clinical operations, and regulatory compliance.
Coordinate new hire onboarding and maintain training documentation, records, and reporting in accordance with regulatory expectations.
Manage learning platforms, deliver instructor-led and e-learning programs, and serve as primary intake point for training requests.
Precision for Medicine is a global precision medicine clinical research services organization that integrates clinical operations, laboratory expertise, and advanced data sciences to improve clinical research and development. The company focuses on trials from early development through approval, with embedded experience in oncology and rare disease, and operates as part of Precision Medicine Group.
Develop, organize, and deliver quality training to remote, globally dispersed employees from start to finish.
Create and maintain an L&D calendar of programs, ensuring timely communication and completion.
Identify training needs, manage communications, and collaborate with the HR team to support stakeholder needs.
The world’s leading nonprofit member organization for cybersecurity professionals, offering globally recognized certifications and a charitable arm. The company fosters an inclusive, equitable culture with a focus on diversity and belonging.
Lead and coordinate learning design projects, ensuring timelines and deliverables are met while fostering a collaborative team environment.
Serve as the main point of contact for stakeholders, building positive relationships and aligning expectations throughout the project lifecycle.
Support people management, project tracking, and process improvements to enhance team collaboration and scalability.
INFUSE is a demand generation company providing solutions to B2B organizations. With a global team operating across more than 60 countries, the company has been recognized multiple times on the Inc. 5000 list and has received over 60 other industry awards, including Inc. Best Workplaces.
Serve as operational second-in-command to the Program Manager, overseeing Specialist teams and driving operational excellence.
Analyze KPIs to identify trends and opportunities, then translate data into actionable recommendations.
Support process improvement initiatives, including documentation, training design, and system enhancements.
Nightingale Education Group is a nursing school focused on transforming healthcare access through exceptional nursing education. They have graduated nearly 5,000 nurses and emphasize a collaborative culture with professional development and work-life integration.
Manage and support a team of Training Coordinators, overseeing workload, performance, and professional development.
Own day-to-day execution of the Enrollment training program, coordinating calendars, facilitators, and materials.
Lead onboarding training for new Enrollment Specialists, ensuring a consistent, high-quality experience that prepares them for success.
Thyme Care is a market-leading value-based oncology care enabler that partners with health plans, providers, and employers to deliver better outcomes and lower costs. It is a tech-native organization with a focus on human connection and AI, supporting thousands of people across the country.
Deliver a quality learning experience and positive client interactions.
Provide workflow-oriented learning solutions and recommendations on best practices.
Explain technical complexities of software in a simple manner for all levels.
Lightspeed provides cloud-based software for dealerships in the Powersport, Marine, RV, and Golf Car industries. With over 4,500 dealers across North America, Lightspeed is designed by dealers for dealers and fosters an inclusive, innovative culture.
Deliver engaging, learner-centred training both in person and online.
Design and update practical, evidence-based learning resources.
Work with subject matter experts to ensure training remains current and relevant.
Change Grow Live is a health and social care organization that supports individuals dealing with drug and alcohol issues. They employ a national team and foster a culture where learning is valued and applied in practice every day.
Newsela is an education technology company providing AI-powered solutions for K-12 classrooms. As a fully remote company, it fosters a culture of flexibility and innovation.
Manage multiple parallel roadmaps with strategic speed and tight daily execution.
Build and optimize enablement systems, content repositories, and reporting to ensure trainer consistency.
Own the onboarding experience for new Trainers and lead product change communications for customer adoption.
Dandy is transforming the dental industry—worth over $400B—by building an operating system for dental offices. Backed by leading venture capital firms, the company is scaling globally with a focus on technology, innovation, and world-class support.