Own GRR and NRR goals for a high-volume set of existing SMB accounts.
Manage a high-volume expansion pipeline, ensuring accurate forecasting and CRM hygiene.
Engage customers in renewal and growth conversations, surfacing expansion opportunities.
AudioEye is a digital accessibility company that eliminates barriers to web content for people with disabilities. It is a team of passionate problem-solvers driven by purpose and impact, fostering a culture of ownership and collaboration.
Own a high-volume portfolio of 130–150 accounts end-to-end, from onboarding through renewal and expansion.
Drive adoption and revenue growth through regular calls, optimization reviews, and strategic proposals.
Partner cross-functionally with Product and other teams to bring the customer voice into company decisions.
Help Scout builds customer support software that treats people like people, not tickets, serving over 10,000 companies worldwide. They are a fully remote team of 120+ teammates with a culture focused on ownership, curiosity, and quality.
Own a portfolio of strategic accounts, setting account strategy and owning revenue targets in a fully remote role.
Manage complex client engagements by building executive-level relationships and identifying growth opportunities like cross-selling and upselling.
Work closely with delivery, technical, legal, and finance teams to ensure sustainable commitments and account growth.
Nortal is a technology services company that delivers complex solutions for enterprises and public sectors, focusing on digital transformation and AI. The company values autonomy, open communication, and diversity, and supports a close-knit remote team in LATAM with wellness and professional development resources.
Lead and coach a team of Account Managers to drive upsell, cross-sell, and expansion revenue across SMB and mid-market customers.
Establish effective operating rhythms, including pipeline reviews, forecasting, and performance management.
Collaborate cross-functionally with Client Success, Sales, and Product to shape customer expansion strategy.
This company is a fast-growing healthcare technology provider focused on physical therapy, occupational therapy, and speech-language pathology practices. The organization emphasizes a performance-driven culture and is scaling its Account Management team.
Manage a portfolio of conferencing customers across the U.S. and Europe as the primary relationship owner.
Drive client renewals and identify expansion opportunities through consultative selling and cross-functional collaboration.
Work closely with Product, Design, Engineering, and Sales to influence the roadmap and support enterprise opportunities.
Our partner is a technology company that helps professional and scientific communities connect, share knowledge, and accelerate innovation. They operate with a highly collaborative, globally distributed team.
Lead key client accounts at a global pharma agency by providing sound strategic leadership and building senior-level relationships.
Manage account financial performance, including productivity and profitability, while guiding team members' career development.
Participate in new business initiatives and develop innovative multi-channel marketing plans to ensure client success.
Avalere Health is a global healthcare agency united by the purpose to reach every patient possible, providing advisory, medical, and marketing services. They have multiple global offices and a culture of inclusivity with Employee Network Groups, flexible working, and support for professional growth.
Lead, coach, and develop a team of Account Managers to drive expansion revenue across SMB and mid-market customers.
Translate revenue goals into clear frontline expectations and build operating rhythms to reinforce them.
Partner with Client Success, Sales, Revenue Operations, and Product to improve account expansion strategy and execution.
Prompt is revolutionizing healthcare by delivering highly automated software to rehab therapy businesses. As the fastest growing company in the therapy EMR space, they cultivate a culture of smart work, positive impact, and talented people.
Manage a portfolio of accounts, leading renewal conversations to maintain GRR and create expansion opportunities.
Drive pricing migration and multi-module adoption by positioning Workleap Agent as a performance multiplier.
Reduce churn with early risk detection and Mid-Term Value Reviews, using AI tools to prepare and scale.
Workleap is a Montreal-based tech company creating simple products that make a real difference, with two lines: Workleap Agent and ShareGate. Trusted by over 15,000 companies worldwide, it values builders and intentional hiring, fostering a culture of intensity and ambiguity.
Build and manage partner relationships within assigned territory to drive retention and growth.
Analyze data and utilize data-driven recommendations to identify strategic opportunities.
Prospect and onboard new high-quality supply while managing professional host accounts.
Airbnb is a global travel platform that connects hosts and guests for unique stays and experiences. With over 5 million hosts and 2 billion guest arrivals, the company fosters a culture of inclusion and belonging.
Own a book of accounts and drive renewals and expansions, protecting GRR and creating NRR growth.
Lead pricing migration and multi-module adoption conversations, positioning Workleap Agent as a force multiplier.
Maintain a clean HubSpot pipeline and use AI tools to prep for high-value customer conversations.
Workleap is a Montreal-based tech company building simple products for managers and Microsoft 365 governance, trusted by 15,000+ companies. It's a high-growth scale-up with a collaborative, high-trust culture.