Own GRR and NRR goals for a high-volume set of existing SMB accounts.
Manage a high-volume expansion pipeline, ensuring accurate forecasting and CRM hygiene.
Engage customers in renewal and growth conversations, surfacing expansion opportunities.
AudioEye is a digital accessibility company that eliminates barriers to web content for people with disabilities. It is a team of passionate problem-solvers driven by purpose and impact, fostering a culture of ownership and collaboration.
Cultivates client relationships to strengthen trust and uncover new opportunities, expanding long-term account value.
Conducts regular performance analysis on financial results and revenue management adoption, presenting findings to leadership.
Consults on parameter configurations and AI Revenue Management strategies to optimize portfolio yields.
RealPage provides AI-powered revenue management platforms for multifamily housing. The company employs a large workforce and emphasizes a culture of innovation and customer success.
Manage a portfolio of customers through scaled engagement programs to drive adoption, retention, and expansion.
Lead onboarding and ongoing success, coaching champions and facilitating training sessions.
Use data and customer health insights to prioritize high-value activities, reduce churn, and identify upsell opportunities.
They are a fast-growing global software organization providing customer success and operational solutions. Their culture emphasizes continuous improvement, ownership, trust, and personal development.
Own the school system engagement lifecycle from strategy to ongoing adoption and impact measurement.
Foster relationships with Vietnamese education stakeholders to support seamless Canva integration.
Analyze adoption metrics and usage trends to identify new engagement strategies and optimize customer experience.
Canva is a design platform that empowers people to create and collaborate visually. With a global team and a mission to make design accessible to everyone, we foster a culture of creativity, inclusion, and impact.
Supporting the strategic efforts of the POD leader in managing key business accounts.
Managing the collateral feedback and approval process across internal stakeholders.
Creating monthly customer-centric content for the Revenue & Go To Market team.
TCWGlobal is a staffing agency that partners with companies like Marqeta to provide temporary talent. They are a large organization with a culture focused on supporting client needs.
Coordinate advertising deliverables, campaigns, and vendor coordination for Business Retention.
Manage strategic marketing for the Business Video Migration alongside the Director.
Support project coordination across customer-impacting initiatives and provide data insights.
WOW! is one of the nation's largest Internet, cable, and phone providers. The company is committed to putting customers and team members first, with a culture that WOW! employees and customers truly love.
Proactively engage and manage relationships with high-value VIP clients.
Apply consultative selling and negotiation techniques to drive retention and growth.
Collaborate with internal teams to deliver a premium client experience and maintain accurate CRM records.
Our partner is a fast-paced fintech company focused on delivering premium client experiences for high-value customers. They operate with a global, collaborative remote team that values ownership, professionalism, and results.
Manage a portfolio of SMB customers, building long-term relationships and driving adoption.
Conduct regular check-ins to assess satisfaction and guide customers through challenges.
Identify upsell and renewal opportunities while acting as the voice of the customer internally.
This partner company provides technology solutions and customer success services to small and medium-sized businesses. They foster a collaborative, people-first culture with autonomy and opportunities for growth.
Own the end-to-end proposal development process across a multi-million-dollar book of business.
Translate client needs into clear, tailored proposals aligned with budgets and timelines.
Support smooth delivery during fieldwork by handling clarifications and objections.
Konovo is a global healthcare intelligence company transforming research through technology, providing access to over 2 million healthcare professionals and patients. With over 200 employees across five countries, it fosters a collaborative, remote, and fast-paced culture transitioning from service to product-driven platform.
Consult with merchants to understand their needs and goals for success.
Develop dynamic action plans to facilitate merchant growth and adoption of key features.
Monitor merchant health, mitigate risk, and collaborate with teams to achieve KPIs like NPS and retention.
ShipBob is a leading global supply chain and fulfillment technology platform for SMB and Mid-Market ecommerce merchants. It is backed by investors like Menlo Ventures and Bain Capital Ventures, with a high-performance culture focused on ownership and collaboration.