The Enterprise Account Manager will take the lead on some of Ethenaβs biggest accounts, be responsible for driving expansion. This role will own and grow a book of enterprise accounts (>2,000 employees) with expansion, renewal, and lead gen targets. The manager will also drive upsells, spot growth and churn risks early, and lead compelling QBRs highlighting ROI.
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Own client success from post-sale through renewal, ensuring seamless transitions from the Account Executive team and delivering high-impact onboarding and ongoing engagement. Drive account growth by identifying client needs and aligning Dutchieβs AdTech and emerging brand solutions to solve them - consistently delivering on upsell and expansion targets.
The Senior Growth Account Manager will expand relationships with existing customers and unlock their full potential with DigitalOcean's products and services. This role focuses on driving account growth through strategic planning, identifying upsell and cross-sell opportunities, ensuring maximum customer satisfaction and value realization.
The Account Manager - Vendor Help Desk will be responsible for offering remote support to talabatβs long-tail accounts and guiding the restaurant Partner on self-serve actions to drive their growth. This roleβs engagement with our accounts is critical to their future success with talabat, especially for accounts that have been newly onboarded on the platform. We expect this role to offer basic account management capabilities in a virtual form, and potentially gain a path to join the local Sales team as part of the natural career progression.