Serve as an empathetic first point of contact managing queries across multiple channels.
Deliver virtual 1:1 Care Advocate sessions providing personalised guidance on health concerns.
Provide virtual, text-based 1:1 coaching supporting lifestyle and behaviour change.
Vira Health is a women's healthcare technology company providing virtual clinical care, educational resources, and support. Their platform brings together care navigation, a specialist online menopause clinic, and a contraception and reproductive health resource.
Serve as a liaison between contracts, patients, and care teams.
Ensure effective communication and identify areas of concern.
Support the delivery of high-quality patient care.
SnappyCX connects experienced Patient Coordinators with care teams, providing comprehensive solutions in the healthcare sector. We are a remote company focused on effective communication, identifying areas of concern, and supporting the delivery of high-quality care.
Provide empathetic, patient-centric support through phone, email, and in-app messaging.
Act as a liaison between patients and providers, relaying critical information.
Guide patients through scheduling, telehealth services, and general inquiries.
Allara Health is a women’s health provider specializing in longitudinal care. Trusted by over 60,000 women nationwide, they connect patients with multidisciplinary care teams focusing on hormonal, metabolic, and reproductive care.
Answer incoming calls, schedule appointments in Service Titan, and dispatch technicians as needed.
Handle customer calls professionally and correspond with other team members.
Maintain detailed and accurate customer records in the CRM system.
Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. They are a people-centered agency with a passion for leaving every person and business in a better position than they found them.
Serve as the first point of contact for customer inquiries, providing timely and effective resolutions
Build and maintain strong relationships with customers to ensure satisfaction with EverAI’s products and services
Educate customers on product features, troubleshoot issues, and make tailored recommendations
EverAI is building the future of AI companionship and has 50 million users in 2 years. They are an enthusiastic, passionate, and hardworking team of approximately 75 people, with a founding team that has strong entrepreneurial experience building and scaling web products.
Monitor social channels and promptly address client inquiries
Multitask and navigate across multiple social media platforms
Proactively engage clients and contribute to growing Kraken’s social media voice and presence
Kraken is a mission-focused company rooted in crypto values, aiming to accelerate the global adoption of crypto so that everyone can achieve financial freedom and inclusion. As a fully remote company with Krakenites in 70+ countries, they develop premium crypto products for experienced traders, institutions, and newcomers.
Investigate and manage assigned liability claims, including third-party property damage.
Communicate with customers and insurance carriers to gather information and coordinate claim resolution.
Review accident-related documentation and maintain accurate claim records.
DriveWhip provides end-to-end support for customers throughout the vehicle lifecycle. We handle liability claims, investigate claims, coordinate with third parties, and support customers while ensuring accurate documentation and timely resolution.
Build a deep knowledge of the ClickUp product to provide contextualized support to strategic clients.
Scope, validate, and optimize client workflows in order to enable adoption of the platform and drive renewals of both the product and the service.
Work closely with clients to understand their use of ClickUp, their goals, and their processes.
ClickUp is building the future of work by creating the first truly converged AI workspace. They unify tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos.
Collaborate in the development and execution of global account strategies.
Lead operational and account support activities, ensuring compliance with customer agreements.
Build and maintain strong relationships with key client contacts to drive customer loyalty.
Columbia General is focused on transformation and innovation. They foster a culture of belonging where every voice is encouraged. The company is an evolving organization, offering a hybrid work environment and opportunities for collaboration with a diverse team.
Work on customer support and success problems from real-world business scenarios.
Utilize proprietary software to provide accurate input and labels to deliver high-quality data.
Collaborate with technical staff to improve the design of efficient annotation tools.
XAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. The team is small, highly motivated, and focused on engineering excellence, operating with a flat organizational structure where employees are expected to be hands-on.