Remote Customer service Jobs · Global

Job listings

$30,000–$70,000/yr

  • Consult with clients to understand travel goals and recommend destinations, resorts, cruises, and packages.
  • Create personalized itineraries and coordinate bookings and reservations.
  • Provide ongoing client support while managing multiple clients with strong attention to detail.

Aisles & Abroad helps clients plan unforgettable vacations by recommending destinations, comparing travel options, and coordinating customized experiences. They are a growing team with a supportive culture and work-from-anywhere flexibility.

  • Discuss customer success topics including onboarding, implementation, adoption, renewals, and expansion in recorded conversations.
  • Debate and defend account strategies, challenge alternative recommendations, and handle disagreement constructively.
  • Explain tradeoffs behind customer decisions using fictional or anonymized examples to help train AI systems.

HeyMilo Labs is an AI training and evaluation company that uses recorded conversations with domain experts to improve AI systems. It is a remote-first organization that values authentic, substantive discussion and deep professional expertise.

$70,000–$90,000/yr
Global Unlimited PTO

  • Provide first-level technical support for e-commerce companies integrating with Constructor's platform.
  • Collaborate with customers to configure product catalogs, APIs, and troubleshoot integration issues.
  • Improve integration documentation and customer onboarding through process improvements.

Constructor is an AI-first ecommerce search and discovery platform that helps shoppers find products and enables brands to drive revenue. The company is fully remote, collaborative, and committed to diversity and employee growth.

  • Resolve general, billing, and basic technical questions across a live ticket queue using Intercom and FIN AI.
  • Own a slice of the support queue end to end and cut escalations through better documentation and judgment.
  • Improve triage standards and reduce load on specialist teams as support volume grows.

Moxie empowers ambitious aesthetic entrepreneurs to build profitable, independent practices without burnout or guesswork. It is a global, remote-first team supporting 700+ practices, with a culture of ownership, generosity, speed, and continuous learning.

Global 0w PTO

  • Answer, screen, and route incoming calls to the appropriate team member.
  • Log phone calls, upload documents, and provide clerical support to office staff.
  • Obtain insurance coverage information, follow up on medical treatment, and communicate with clients and insurance companies.

The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as a Best Place to Work, it fosters a collaborative, innovative, and high-accountability culture.

Global Unlimited PTO

  • Lead, mentor, and scale a global team of Customer Success Engineers to drive customer outcomes.
  • Partner with sales, product, and support teams to ensure customer adoption and satisfaction.
  • Use data and customer feedback to improve processes and contribute to strategic initiatives.

GitLab is the intelligent orchestration platform for DevSecOps, helping organizations ship better, more secure software faster. With over 50 million users and a high-performance, values-driven culture, GitLab embraces AI and continuous learning to drive success.

$40,000–$65,000/yr

  • Assist clients with researching and selecting hotel accommodations based on preferences and travel needs.
  • Coordinate and confirm hotel reservations, including dates, room types, and guest details.
  • Respond to client inquiries and maintain accurate records of reservations and communications.

Aisles & Abroad is a travel and hospitality company specializing in hotel booking and reservation support for clients. They offer a supportive, collaborative remote team culture with structured onboarding and ongoing training for entry-level professionals.

Global Unlimited PTO

  • Maintain gross revenue retention above 90% and forecast renewals accurately with risks flagged early.
  • Own a full book of 20-30 accounts, onboarding new customers and driving adoption of LocalStack across engineering teams.
  • Grow accounts organically by identifying new teams and use cases, while collaborating with TAMs, AEs, and product teams.

LocalStack is a local cloud development platform that provides secure sandboxes to simulate cloud environments for developers and AI agents. The company is a fast-growing Series A startup with globally distributed teams, having almost doubled in size in 2025.

  • Assist clients with planning destination weddings, honeymoons, and special occasion travel.
  • Research and coordinate travel arrangements including accommodations, flights, and group bookings.
  • Communicate clearly and maintain organized records throughout the planning process.

Aisles & Abroad is a travel company specializing in destination weddings, honeymoons, and romantic getaways. They foster a collaborative and supportive culture with flexible work and ongoing professional development.

  • Respond to client inquiries regarding travel options and reservations
  • Assist with booking and confirming flights, hotels, cruises, and vacation packages
  • Deliver professional and timely customer support in a remote environment

Destination Weddings California specializes in destination wedding travel planning and reservation support. The company fosters a supportive, collaborative remote culture with structured training, mentorship, and professional development.