Handle inbound calls from students and family members regarding student loan applications, payments, and eligibility.
Provide accurate information and support to help students manage their finances for university.
Work in a fast-paced contact centre environment, meeting quality and handling time targets.
Teleperformance is a global business process outsourcing company specializing in customer service and support. They are certified as one of the top 36 best workplaces in the UK and are driven by a passion to deliver real results for clients.
Serve as the weekend point of contact for concierge agents and B2B partners, processing bookings for theatre tickets and attractions.
Handle incoming calls and ensure every partner interaction reflects high standards of service, professionalism, and accuracy.
Build and maintain strong product knowledge across shows and attractions, while liaising with the supplier network for seamless fulfilment.
TodayTix Group is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys for live entertainment. As part of MARI, they thrive in a nimble, growth-oriented environment with a collaborative team of passionate humans who love theatre and live experiences.
Serve as the primary point of contact for trial participants and site coordinators via phone, email, and support channels during EU business hours.
Resolve tier-1 support issues independently while collaborating with Customer Success and Implementation teams on complex, study-specific questions.
Contribute to refining support processes, tools, and workflows, and maintain documentation such as FAQs and knowledge base articles.
Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants by eliminating barriers to participation. As a small, mission-driven team, we focus on empathy, scalability, and continuous improvement to support participants and site coordinators globally.
Ensure compliance with in-house and regulators' procedures for appointed representatives.
Instruct, coach, and monitor individuals, producing reports and training plans.
Conduct assessments, identify improvements, and facilitate training delivery.
PRIMIS Mortgage Network is the largest Mortgage Network in the UK, part of LSL Property Services plc group. They have a 50+ strong Area Supervision team supporting 3000+ regulated advisors and appointed representatives, and are an equal opportunity and Disability Confident employer.
Analyze tender requirements and coordinate bid teams to ensure compliant, high-quality submissions.
Write compelling responses to tender questions using bid libraries and archives.
Continuously improve bid resources by extracting reusable content and building product knowledge.
Enterprise Mobility is a family-owned global leader in mobility solutions, offering car rental, fleet management, and more. With over $38 billion in annual turnover and 90,000 employees, we are an award-winning employer recognized for our inclusive culture and family ownership.