Remote Customer service Jobs · US

Job listings

  • Provide best-in-class support to partners and their clients, efficiently addressing requests and inquiries.
  • Answer questions about Partner Billing, including direct deposit and revenue share.
  • Reliably record and track defects and feature requests, communicating product and partnership concerns.

Constant Contact empowers people to pursue their dreams by providing them with the help and tools they need to grow online. They value ownership, accountability, and passion for customers' success, fostering a culture of diversity and inclusion.

$28,080–$31,200/hr

  • Make high-volume outbound calls to engage members, selling the benefits of a free in-home or virtual health evaluation, and schedule appointments with licensed providers.
  • Use scripts and an auto-dialer to communicate clearly, answer questions, and professionally overcome objections while using rebuttals.
  • Meet daily performance metrics including appointments, calls, handle time, and productivity.

Senture's mission-driven team focuses on improving access to care for members. This is a fast-paced call center environment where productivity and quality standards are key, with competitive benefits, PTO, growth, and development opportunities.

$14,400–$16,800/mo

  • Monitor and respond to inbound customer chats during business hours.
  • Own and manage the full lifecycle of support tickets (from triage to resolution).
  • Identify recurring questions or issues and contribute to our internal documentation and customer-facing knowledge base.

Revenue Vessel is a software platform that helps logistics professionals access and analyze import data, primarily serving freight forwarders, customs brokers, trucking companies, and logistics tech providers across the U.S. and beyond. As they grow, they’re committed to delivering fast, accurate, and helpful support that matches the operational urgency of their customers.

$104,000–$112,500/yr

  • Manage a portfolio of strategic customers, proactively communicating status and risk.
  • Independently lead customers through Success Planning focused on 12-month outcomes.
  • Analyze customer data to identify trends and tailor conversation starters.

Ping Identity delivers secure and seamless digital experiences for users. They are headquartered in Denver, Colorado, with offices and employees worldwide, serving the largest enterprises, including over half of the Fortune 100, focusing on cybersecurity and identity access management.

$150,000–$180,000/yr

  • Build and maintain strong relationships with key accounts, ensuring their satisfaction and long-term retention
  • Serve as the primary point of contact for client needs, inquiries, and escalations
  • Partner with clients to understand their goals, challenges, and workflows, providing actionable recommendations

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. The final decision and next steps (interviews, assessments) are managed by their internal team.

$35,000–$65,000/yr

  • Coordinate and manage full travel itineraries, including flights, hotels, transportation, and excursions
  • Research and recommend destinations, resorts, and experiences tailored to client needs
  • Deliver high-quality service and ensure a positive travel planning experience from start to finish

Destination Knot specializes in curating unforgettable travel experiences that simplify planning and elevate every journey. Their growing team delivers personalized, seamless service and they are looking for passionate individuals who love to help others explore the world.

  • Provide direct support for Greenstone products, resolving customer issues and complex cases as needed.
  • Supervise, coach, and motivate Tier I and Tier II support teams, fostering a collaborative and high-performance environment.
  • Lead by example: actively participate in frontline support and complex case resolution, modeling best practices for the team.

Greenstone Systems delivers innovative, mission-critical solutions to North American agribusinesses. They hold a leading share of the U.S. grain origination software market, supporting more than 400 customers and 5,000+ ERP users across North America. Cultura’s employees are the heart of their business, a team bursting with talent, helping their customers feed the growing world.

  • Provide first-level support for POS hardware/software and PAR products.
  • Resolve operational and technical issues quickly and efficiently.
  • Deliver exceptional service that fosters total customer satisfaction.

PAR Technology Corporation has been a leader in restaurant technology for over four decades, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth.

US 5w PTO

  • Serve as the primary point of contact for assigned customer accounts, building trust and fostering long-term relationships
  • Drive adoption and success of cloud infrastructure and automation solutions, ensuring customers achieve their desired outcomes
  • Monitor and analyze customer data to identify trends, risks, and opportunities for improvement

Jobgether is connecting candidates with companies using an AI-powered platform. The company seems to foster a diverse, international, and supportive team culture that emphasizes quick, objective, and fair application reviews.